Griffin Mechanical

Ashley H.

Easy to make appointments. Very prompt.
We have had them several times and have had good experiences. Jessie the plumber is very knowledgeable and professional. He found the problem, explained it to us and fixed it. Their work is top notch! We will keep using their services.

Rrner B.

Jesse always solves my plumbing issues timely and thoroughly. He's a skilled plumber and we highly recommend him!

The office is always courteous and prompt, they get back to you when they say they will. Can't say enough about this company and Jesse specifically!

Allison M.

Excellent customer service always. Fast service, respectful staff, great company. Highly recommended.

Craig A.

Friendly fast service on some fairly extensive heating issues. Reasonable rates. I'll definitely call them again.

Julie H.

Griffin is owned by a disabled vet which already makes it reputable in my opinion. They are an honest company with fair and comparable prices to anyone else in the area. They strive to deal with any issues quickly and never push you to buy anything you really don't need. High quality work with excellent and professional technicians and they handle both commercial as well as residential needs for HVAC /plumbing. I honestly would not use anyone else ...

William G.

Had a great experience with Griffin Mechanical. Very knowledgeable and take time to explain things where I can understand. A great Dickson local company and will defiantly call them again!

Christopher D.

Overcharged by a LOT to recharge air conditioner. R410A refrigerant is $23/lb for a 25lb bottle. I was charged $77/lb to fill my 12lb system. Very costly, making a 200% profit on refrigerant is pretty despicable

Richard E.

Saturday afternoon after Thanksgiving (holiday weekend of course) our heat pump stopped blowing air and of course the temperature was going to the 30's Sunday morning. The technician from Griffin returned my call in 15 minutes. While I was explaining the issue the heat came on so we decided to let it run hopefully until Monday. Sunday morning it wasn't working and smelled like something was burning. He was here within 30 minutes, discovered that the fan motor was burning out and the circuit breaker was hot and ready to burn. Sunday was cold. Sunday night was cold. Monday morning a tech was here with the new parts and had the heat back on before mid day.
FANTASTIC and friendly service.
We highly recommend Griffin Mechanical for HVAC and plumbing needs, especially if you have an outage and need to get your heat or air back on. When we replace our 25 year old heat pump Griffin Mechanical LLC will get our business.

Bruce B.

My wife and I moved from downtown Nashville to Dickson County and were accustomed to costly service calls and repairs, unreliable and sometimes shady technicians, and not-so-friendly customer service. Griffin Mechanical has been a wonderful experience from the very first call for service. The office staff is professional and very helpful. The technicians are knowledgeable and efficient, and clearly answer questions without confusing technical jargon. And with an appreciation regarding costs for their customers. Also pleasantly, they actually remember what they did the last time they were at your home. If you want first-rate service, call Griffin Mechanical.

Kristofer G.

Will and the team at Griffin Mechanical took great care of us after my 1970's unit finally bit the dust. My wife was pregnant and it was getting hot out so this was not ideal timing. The guys were very respectful of my wishes and helped me size the system to add some ducts where needed. I changed where the air handler and condenser lived and it was not an issue for them. I am a construction worker, I'm particular about my house and want things done right. They not only did a great job, but they were friendly.

Recently they called ME to set up a free service call to check the system and made sure we were tip top. That's right, I didn't have to call them. Now that's customer service.

I told them to install Nest thermostat so I can test it for work, and I don't love it. They are going to come back out and put a regular one in. The tech tried to tell me but I was insisting for test reasoning.

HVAC is expensive, so spend your money with the professional people at Griffin Mechanical. I do A/V work and appreciate the same care I give on my house.