Greg Hannah Plumbing & Sewer

David I.

At 5:30 p.m. we had a radiator valve start leaking water in a way that could not be stopped without turning off our water and our furnace (in the middle of January). We called Greg Hannah plumbing, and Greg Hannah himself answered the phone. Within 30 minutes he had a technician at our place, and within an hour the problem was fixed in a creative McGiver type manner. We had only just had one other prior experience with Greg Hannah Plumbing, but they treated us like customers who had been doing business with them for years, and certainly we plan to do so.

Debra B.

Had such a great experience! My neighbor told me that this was an honest company which was perfect because another company tried to sell me a huge fix for a small problem. Greg came in and explained what he would have to do. Made an appointment time for the following week to do the job. Showed up as promised and the two workers did the fixing of the problem in my kitchen sink. The house is old and there was a grease pit some place on my property. Since I didn't know where the workers closed the pipe and made a new route for the sink to drain into the sewer. It took as long as predicted and it was even less than the estimated cost. So perfect! Everything was cleaned before the workers left. Everything was professionally completed. Thanks!! I will definitely use this company if anything ever needs more plumbing fixes.

Nelson J.

Classic case of where a company takes advantage of the situation. I was renting this home and my renters met with the plumber because I was out of town on both occasions which I'll get into now. On 4/16/18 Greg Hannah Plumbing was called because the basement toilet and shower were backing up due to a clog. The owners business was listed as one block away from me so I thought this would be a quick solution for my tenants. They assessed the clog went straight to hydrojetting. Charged $1080. On 1/4/19 the same issue returned. I called and they came by and said they said there was a heavy clog. Well why wasn't this taken care of before? My renters were planning on buying the house so they wouldn't flush anything but toilet paper down the toilet. They resorted to the deal(hydrojetting) again and charged $1000. Guess what? The same issue returned again May of 2019! There was no way I would call Greg Hannah Plumbing ever again in my life. I already paid this business $2080. I used a different plumbing service and met the owner at the house. He showed me via cameras what was going on. All they had to do was ROD the line and remove the sludge. What Greg Hannah plumbing did with the hydrojetting job was not fully clear the drain and charge an arm and a leg. Don't get me wrong Hydrojetting is expensive for any plumber but Greg Hannah Plumbing didn't put full effort to rod the line. They automatically went to the most expensive option. The other plumber charged $325 for rodding and haven't had any issues since. The line is still clear till this day as I had a plumber friend check the line with a camera. I would never recommend anyone to use Greg Hannah Plumbing as there are a plenty of other plumbers in this area especially the one I used for the rodding job!

Jen E.

Woke up to no hot water on a Saturday. Called Greg and he had one if his guys (Ed) out within 90 minutes. Ends up, our 28-year old water heater finally bit the dust. Ed was able to install a brand new one, same day--he did a phenomenal job, was courteous and cleaned everything up when finished. We've had Greg and his team out on numerous occasions for jobs from putting in a sewer line backup valve to changing a faucet, to now installing a water heater. Each and every time, they did a great job. Highly recommend Greg and his team!

Tom M.

Had (what I thought) was a small pipe clog and immediately called Greg Hannah as they helped me out with a larger issue a few years ago.

This clog turned into a much larger issue, and the next day a team of three were on the job. Additional issues arose with my old pipe system and the team stayed late (and came in the next day) to finish the job - all on budget.

Friendly, courteous and on-time, I would definitely recommend them and use them again!

Sarah R.

We had a small emergency pipe leak on a Saturday evening, and Greg Hannah Plumbing was on it! They were prompt, friendly, reasonably priced and professional. Andy took the time to explain everything and was a super nice guy. We definitely recommend them!

Michele S.

Very pleased with Greg Hannah's guys. We had a kitchen pipe break last season, and Greg's crew was on it--professional and competent. Thanks for getting us up and running; the dishes were starting to pile up! Glad we found Greg Hannah's service.

Brian C.

These guys are extremely unreliable. When they didn't show up the day they promised, the owner passed it off on the tight labor market, saying that his guys know they can simply not show up because there isn't anyone available to replace them. The work they eventually did redoing the plumbing wall was good, however they then sent in a different crew to set the tub. The head of this crew bragged about his 29 years of plumbing experience and spent about 2.5 hours setting the tub. He was about to leave when I asked if he tested it. He said he didn't because he didn't know the water was turned on. WTF? Really? I told him that even if it wasn't I would think that he could have filled up a 5-gallon bucket with water and poured it down the drain, but then again, I'm no plumber, so perhaps that's conjecture. We went up and tested the tub and the connection under the tub leaked terribly. He then spent another two hours trying to correct, and busted the pin connecting the drain cap in the process. He then went to Home Depot to buy a new one. He came back, installed it, and rather than call me up to inspect the job he snuck out, hopped into his van and drove off. I went up and saw immediately it was clearly the wrong pin. Rather than deal with them I called Algor who said they would give me a new one at no charge.

When I went to set the tile the following weekend I discovered the tub was nowhere near level from left to right, off over 1/2"" over the 30"" width. After REPEATED attempts to get them back out to correct this they finally came when I threatened to contest the charge on my credit card.

In summary - you might get good work out of these guys - assuming you get the right crew, and they decide to come to work that day. I think you are better off looking elsewhere.

Justin R.

Greg Hannah was recommended to me, and as I have been sitting on a non-emergency plumbing issue, I decided to give them a call.

I scheduled an appointment about a week and a half out. On the morning of the appointment, I received a call about 30 minutes prior to the appointment time that they would be unable to come to my home that day. This is understandable, as I wasn't experiencing an emergency. I was told that I would receive a call back to reschedule. This call back never happened.

About a week later, the water pressure in my home became very weak, so I called Greg Hannah Plumbing to reschedule, letting them know I was experiencing a serious issue now. I was rescheduled for the following morning.

The next day, I received a call that the technician was on his way, about 30 to 60 minutes out. He never came. I never received another call from him or the company. When I called a few days later, I asked to leave a complaint, and I was told Greg would return my call to discuss. Instead of the principal of the company calling me, I received a call from the technician that he would be leaving for my house in 10 to 15 minutes. This was about three days after he was supposed to come. I informed him that no one was home, and I was disappointed in how this was handled. He told me, ""Well, I thought someone had contacted you to let you know I was no longer coming the other day."" I told him that no one had.

Long story short - either these guys are too busy to handle the amount of appointments they schedule, or my job was not deemed lucrative or important enough to show up for. No matter - I won't be using them in the future.

Deanna G.

This company recently did a complete repipe of my home. I am beyond pleased with their work. They were all very respectful and considerate. Since they did have to go through several walls. They did the work in a timely manner and were honest about the time it would take to complete the job. I am a new homeowner, so a bit nervous about a big job like this. They definitely eased my nerves and I would recommend their service to anyone.