Greer Family Plumbing

Mark K.

I had my mom call me yesterday because she had water backing up in the back -to- back tub and shower in her home in the Sleepy Hollow area of Hayward. I came out with my auger and went thru the main stack on the roof as I have done before, but the tub and shower didn't clear. I tried going down thru the shower drain (2"") and made it thru the trap, and couldn't get it to clear. I told my mom that she better call a professional to come out and she called you. A young man crawled under the very tight crawl space (been there before) and found that the fixture fitting they used is no longer to code and changed it with a clean-out accessable to the outside of the house. I believed what they used back in the day is what we refered to as a cross, with no cleanout. He pulled out a lot of hair ( used a hair strainer over your drain in the tub or shower). She received a 10% discount. The drain to the tub and shower is now serviceable, so I can take care of mom's house. Thank you for the prompt service.

Pete G.

I had to double check when i saw so many 5 stars. i thought maybe I was reviewing the wrong business. Then I saw the name ""Herb"" and knew I was in the right place.
Short version: Herb came out and snaked our drain (I already had everything moved out of his way. He needed me to provide a flashlight and a crescent wrench (seems like things a plumber might want to purchase at some point).
He spent a short amount of time snaking the drain, and was off.
A few days later, it backed up again.
My wife called in - the lady she spoke to said she would have management look into it. My wife got a call from Herb (I'm not sure if he is management?), who said he would not redo it and that our pipes were sized too small. Our house was built in the 1950s and the drain has worked fine.
Long story short, I wasted $150 for about 20 minutes of work and about 5 days of functioning drain. I was very surprised that they didn't honer their work for at least a week.

Louise C.

We have a tub in our house hasn't drained since we bought it three years ago. I finally called Greer Family Plumbing last week and they had someone come out on the day I requested. They get major points for actually having a dedicated phone person to schedule appointments, not just some guy's cell phone where he jots down your info on a scrap of paper. Greer runs a professional operation which makes scheduling so much easier.

Vince came out as scheduled and was able to replace our drain pipe in a few hours. I felt bad because it required him to crawl under our house through a tiny entrance and other repair guys (including my husband) have been less than thrilled about it, but the Vince went under there with GUSTO. Scampered in there like a champ and got it done. And he made sure to cover his work boots when he had to go back in the house to check the tub so he wouldn't track dirt everywhere. Very thoughtful and considerate work, plus the cost was less than what another (less reputable) plumber had quoted me. Highly recommended, I will be using them as our regular plumber from now on.

Mike Y.

Tenant texts me one morning and said the shower handle in the master bath fell off and it's also leaking water! WTF? 10+ years without any issues when I lived there and 3 weeks into the lease, it's now an issue?

No problem. Stuff happens. I'm on it!

Called A1 Greer to take a look after reviewing their Yelp reviews and arranged to have Terry the faucet guy (apparently, they specialized in certain areas!) stop by the next day to take a look.

Terry arrives on time, is courteous, COMPETENT, and gets the job done in 90 minutes.

My wallet is three bills lighter for the shower and additional minor plumbing work but

1) Shower is fixed.
2) Labor is backed by a 1 year warranty.
3) Clean tenants are happy tenants :)

Be sure to mention Yelp for a 10 dollar discount.

Rodney N.

Even though Herb arrived much later than the scheduled appt, he still did a great job fixing the toilet. He even went out to find a replacement for a part that is worn out. Great service and very professional. I highly recommend them.

P W.

Very responsive, reasonably priced, charged only for time spent resolving the problem, not assessing it. A winner, IMHO.

corina h.

Greer Family Plumbing is my go to plumber, and because we have an older home, we sometimes need them too often. I have found them to be professional, timely, friendly, and honest. Their prices are competitive, and have been done a good job in resolving our plumbing issues. Terry has been our favorite, we have been satisfied with everyone that we have dealt with.

Mary Ann R.

This was one of those times that I was very thankful for Yelp. Had a shower issue, I called and got a visit within 2 hours. Very prompt and called right before they were going to come. He even took a look at all my sinks before he left. Very well priced, much better than Roto-rooter. By all means call them!

Joe L.

Just got yelp app to leave a review. Phenomenal group of people. Able to come out immediately and help fix an issue I wasn't able to. Was given a price gouging quote from another local outfit. Greer had Great prices and great service. Highly recommend.

Joshua M.

On a scale of 1-10...we give Greer Fam Plumbing a 20! So blessed that we found them! I called them last NIGHT...AFTER HOURS, left a msg for someone to call me back ASAP...Michelle called me back in less than 5 mins. I explained to Michelle that I had flushed the toilet and a squirrel shot out like a rocket and scared me to death! I was completely traumatized and Michelle listened to me and was sympathetic! I scheduled an appt for 1st thing next morning. Herb and Vince came out just now and were nothing but professional! They drive a marked van ""Greer Family Plumbing"" which also prominently displays their CA Plumbing License Number! They each wore company tshirts. Herb is quite knowledgeable and thoroughly explained what he was doing and what he was discovering as he scoped our sewer line with a camera looking for possible ports of entry! Vince, was also very professional and courteous! We feel well serviced and are extremely satisfied! If you are looking for a plumber...and feel like you are plucking feathers in the wind...CALL GREER FAM PLUMBING...YOU WILL NOT BE DISAPPOINTED! T. & J. McGrue