Greenlife Plumbing

Rayna K.

Be aware even that this company is located in Riverside, they are taking jobs in San Diego. My sink was leaking from the bottom from the piece that connect the pipe that is under the sink to the sink unit. I called my home Waranty company that sent me GreenLife pluming. The two men that came seemed nice and respectful. Then the started working. They saw the leak at the bottom of the sink and the main guy said that he will have to change the little connector piece that was causing the leak. In order to do so, they had to undo the original piece. They tried to do so for over 30 minutes trying from top of the sink and the bottom of the sink until when they were doing it from the top of the sink, I saw my entire sink moved. I immediately told the person that my whole sink is now moving, he said, yes I see that. Well they finished changing the bottom piece. Then he said you sink is leaking from top, I am going to take a picture of it and send it to the insurance company. I told the person that my sink was not leaking from top before. He said it is okay, we will come back and fix it. I waited 2 days, then I called him back. He said that he has not heard from the insurance company. Then I called my insurance company to get an update, they said that the Plumer said that your sink needs regrouping and repositioning and that is not covered by insurance. I told the insurance company what happened and how the Plummer is the one that caused the damage. The insurance company referred me to the complaint line. The complaint line said to first to contact the company to fix the issue before calling them. Therefore, I hang up and called Greenlife plumbing telling them the issue. Now, the story changed that they can't do re-grouting and the person said ""yes I did keep pushing on your sink but it should not have moved."" Well they caused the grout to all break and now my sink is falling down, my faucet is leaking. The person said that they would not fix it. I told them that I will complain to the insurance company and they told me to do so. Eventually, I called them one more time, begging for them to fix the issue and they said that they won't do it and they have a video showing that I had the leak. The video that they took after they caused the leak and the guy said that he will send to the insurance company so they could re-grout the sink.

On top of the disaster of secondary damage that they have caused me. The person who came could not even center the piece that they replaced right or even clean after themselves. Please see the attached pictures.

Julia T.

This company was horrible to work with. They charged us $500 to dig a 2ftx2ft hole in our front yard. They ""repaired"" a leak in our pipes that reoccurred 31 days later, just outside of the recall option on our home warrantee. They were difficult to get ahold of to schedule the repair. They scheduled to come fix it between 9-12 and did not answer the phone until 11:30, at which time I was yelled at and told to find another plumber, they had no plans to come out that day. Since our home warrantee company had already given them approval, I decided to stick it out and was told they would call me back in 30 minutes. At noon the next day, 24 hours later, they had not responded to any calls or texts. We have been without water for 5 days due to poor communication on Greenlife's part. We will be without water a few more as we wait for a new plumber to be assigned. The employees that we have interacted with in person have been very curteous and efficient, the manager on the phone is the problem. This company is unreliable and dishonest.

Melissa G.

Green life plumbing has been such a huge help for us! We have been looking for a plumber and had so many different people come in give us different estimates, all 4 were unprofessional on so many levels. Carlos and his teammate came over and perform their jobs and were extremely helpful and informative and as first-time homeowners we are extremely grateful and appreciative of the honesty that came through especially in a market that sometimes feels dishonest.

Sara Q.

We had major water damage from our upstairs bathroom. It ruined all our walls, cabinets and flooring in the bathroom and our kitchen and hallway below the bathroom. Carlos was assigned to me through my home warranty company. He has been extremely helpful, even going out of his way to provide us with great recommendations for a restoration company. He has been working with us and the restoration company the last 3 days to pin point the leaks. I am very happy with the clear communication and the attention to detail he has put into our house finding the leak and fixing it. Carlos did amazing work and I will be recommending him to our friends and family in the future.

E I.

I woke up to a slab leak. Not fun! Jaime responded to my call and showed up to my home quickly. He gave me his recommendations in order to have my water leak repaired ASAP. His crew showed up within an hour and my leak was fixed in a couple of hours. Great service and professionalism.

Kaylee D.

This company does not pay for work completed. I am owed money still and very disappointed about getting the run around.

Gilbert R.

Carlos and Anthony were awesome! I have had other plumbers before but Greenlife c/o Carlos provided the best service for me! They were courteous, friendly and very informative with the problem I had. My touch sensor kitchen faucet died, had the run around with other plumbers - Carlos was straight, honest and prompt with the services he provided. Highly recommend them and will definitely use them for all future plumbing needs! Thank you GREENLIFE

Loree O.

I would give negative stars if I could. They installed a shower for me almost three years ago. I have had to call them back 4 times because it was leaking. The first time it was leaking I saw the caulking coming out so I pulled on it and out came the caulking AND the plastic that came around the base when I bought it (they never removed it). They never secured the base properly so it shifted and I had two small leaks for almost 3 years. Yep, mold, rotten drywall and floorboard. The average estimate I got to fix it $4,800 plus a new shower incasing....

Chris P.

Run away!!!!!! Do NOT use these guys. My insurance assigned them. They came out, said there was no leak and left. 4 hours later my friggin roof caved in with water!!!! So I immediately called them back and the guy said he'd come out the following day between noon and 12. Guess what! He never came. After I waited all day and took a day off work. Never responded to my texts and phone calls. But it gets even better. The next day my insurance company calls me and says he billed them for coming out!!!! Ludicrius!! I'm calling the better business bureau and complaining to the state about thier business practices.

Rosie F.

I'm taken back by the other reviews. My experience with Greenlife was OUTSTANDING!!! They were scheduled by ORHP to survey a stoppage to two bathroom sinks upstairs. Schedule was made promptly. Carlos and Andrew showed up before the scheduled window time frame, thoroughly assessed the issue and gave some very helpful tips, which eventually solved the problem. Wouldn't hesitate to use them again! Thank you, Greenlife!