Greater Pittsburgh Plumbing

Janine C.

Jose was awesome. We highly recommend this company. Quick and efficient. Will definitely use again!

Sarah B.

I would give zero stars if I could. They rebuilt my entire kitchen sink piping in March of 2022 for $700. Less than two years later it is leaking again and they told me they warrant nothing beyond a year and would charge me $99 to come look at it, which goes toward none of the work- just to get someone out. And would then charge me whatever needed to fix it. For the work they did and the money spent, this sink should not be leaking again less than two years later. The customer service to address this and the fact they will cover NOTHING is absolutely ridiculous. Moreover, they clearly cannot properly fix the leak so I would never use them again.

Diane O.

this started out as good service. today, my second day w out water, no one showed up all day and there was no communication with me that nothing would be done today. I only knew because I called in at about 11am to see where the hell they were. thereafter absolutely no communication with the, other than appearing w an excavator, parking it and leaving.

Nicole C.

Last week we came home to a pipe leaking in our basement. Our warranty company took days to come out and after all that time said it wouldn't even be covered. They quoted us thousands of dollars out of pocket to fix it. After they left, we called Greater Pittsburgh Plumbing for a second opinion. I worked with Kelsey and she had someone at our house the same day. They fixed our leak for a fraction of what the other company quoted us. The two guys that came were professional, courteous and went above and beyond even helping us with our garbage disposal as well before leaving. We will without a doubt be using this company again with any future plumbing needs!

William F.

Installed central air system 4 years ago has broke every year since installed had another company come and look at system was told they butchered whole job mismatched components that have to match installed wrong parts that don't work with refrigerant system uses spliced two different gauges of wire together to reach compressor supposedly coming to fix 2 days in a row of no show no call just saying they are on the way or guys should be there wouldn't recommend to my worse enemy

Mike S.

Fantastic, responsive service. Straight talk, respectful, and took time to explain what was wrong, answering any questions I had along the way. Also followed up quickly with a quote for further service, if needed.

Abby B.

The worst service I've ever had from any provider. Derrick, the ""plumber"" they sent out, started complaining from the minute he pulled into the wrong driveway. He complained the entire time he was here even though several times I told him that if he didn't want to do the job he was free to leave. He pretended to snake my shower drain, but was unable to do so and rather than trying anything else, he left. He charged me for the nothing he did. (Oh, he did break my plunger which I had to replace.) He clearly did not know what he was doing. He mentioned calling his boss for advice, and then said that he needed to get on to other jobs. I paid the $59 booking fee plus $221 for Derrick to snake MAYBE 3 inches of the drain. He left, and I was left with a shower drain that was worse than ever. I'd really like to have my money back. When I got a real plumber in here, it turns out my drain, trap and lines need to be replaced. When Derrick walked in the door, he immediately said he could SMELL a hair clog - WHAT??? This company was recommended by my son who'd had a good experience with different employees, but now we are both telling everyone to stay away from this company.

Linda G.

This company gets good reviews but don't be fooled. I called them when my tenant lost access to their toilet the day after Christmas. They charged me $150 to ""be there that night"" only to not show up until the next morning on 12/27. Then, the plumber told my tenant that it was too cold to make the repairs that night. When I called them back they said that their first opening was ""between 8 and 9 on Friday 12/30"". The morning of 12/30 at about 10 AM my tenant called to say they hadn't arrived. I called the office to be told ""well, whoever told you it was an A.M. appointment shouldn't have said that"". Great. So when are they coming? ""I have no way of knowing, he's all over the place"" (what am I dumb, doesn't the guy have a cell phone?). Then my husband called and they told him it would probably be mid-day. Didn't hear from anyone by 3:30 PM on the 30th, so I had to call them. ""He'll be there, he's running late on a job"". The plumber then calls my husband, asks for the phone number of my tenant, then calls my tenant and says since ""they have running water"" he won't be there until Monday 1/2. (Turns out this was also false as the receptionist later informed me that they are closed Monday). One good thing is that they agreed to refund my deposit, but it has been a terrible experience overall. Classic case of ""they have you by the #$%$"" so they don't care about your experience

Mary B.

Fabulous service!

They came out to do a winterization while I was out of town and the communication was incredible. He got the house taken care of and even helped me get my indoor security camera plugged back in. Truly a humanistic approach to service. Highly trustworthy and I would definitely recommend!

Kevin G.

I bought a home that had the sewer line relined by Greater Pittsburgh Plumbing after a pre-closing inspection. I was told that the work was guaranteed. Slightly over a year later I was having sewage backing up into my basement through the floor drain. I contacted Greater Pittsburgh plumbing, who told me they could have someone out the following day but only after paying a $59.00 ""dispatch fee"". When I said that they had previously done work on the line that was supposed to be guaranteed I was told that if the issue is in the area of their repair the dispatch fee would be refunded. Their service person, Isaiah came out the following day and as it turns out there was a blockage in the trap they replaced. Isaiah told me that since the blockage was in the repair they had done I wouldn't be charged. After clearing the blockage he ran water through the line and then ran the camera through to insure there were no other issues out to the street. I then get Greater Pittsburgh Plumbings invoice for the $59.00. I contacted them explaining the issue was in the area of their repair and that I was assured the $59.00 would be refunded. I was told a manager was not available and that someone would contact me the following day, which was a Friday. Needless to say no one contacted me and since then I have been told the manager would not refund the $59.00 because they ran the camera ""which (they) didn't have to do"". I argued the camera was run to insure no other issues, that the issue that was there was in the area they repaired which is supposed to be guaranteed. Still no manager has contacted me and I had to pay $59.00 for guaranteed work. Basically Greater Pittsburgh Plumbing guarantees there work for $59.00 a shot! They won't send someone out to even look to see if your issue is something that they repaired or not without paying them a $59.00 ""dispatch fee"", and once they have that you'll never see it again, even if it is something they ""guarantee""!!! STAY AWAY and find someone who actually DOES stand behind their work without charging you.