Great Western Plumbing

Laura V.

Called at 7am this morning and they came out at 10am for a pipe in our backyard that developed 2 pin hole leaks. Come to find out the job was a bit more tricky than anticipated and essentially the entire piping for the faucet needed to be replaced. Without question Chuck took care of business and was beyond reasonable with pricing. As this is our second experience with Great Western Plumbing I would highly recommend them for any of your immediate plumbing needs!!

Kay B.

I liked all the great reviews on Yelp, but I'm afraid I have to disagree with the recorded message. My call is NOT important to you. Apparently none of my calls were important to you. Finally went with a different company which gave us prompt, great service. It's nice to know who to call in the future.

Connie B.

On this rainy, cold January day my water heater stopped working. My neighbor attempted to fix it but the pilot refused to light. I found Great Western Plumbing on Yelp and called the company based on the positive reviews. Chuck arrived within one hour of my call and resolved the problem. He was neat, responsive and his fee was reasonable. I am so relieved and excited to now have a reliable plumber I can call upon in need and I will recommend him to everyone I know. Thanks, Chuck!
You're a star.

Larry Y.

Chuck was awesome. He helped us with a fairly difficult kitchen faucet installation that required several hours of work. We have an older sink and the old faucet had a manifold that was under the sink rather than above as most do now. Chuck takes great pride in his work and was very careful and meticulous. The new designer faucet was installed perfectly. Thank you so much. Of course, I have to mention his charge was extremely reasonable, especially for the time it took remove the old, corroded fixture. Thanks again Chuck!

Katherine P.

Fast, courteous fixes! I called Monday morning, and by Monday afternoon Kent was at my house (in San Jose) helping me figure out why water was coming out of my air gap when the dishwasher was running. 30 minutes later and a new pipe later, my dishwasher was working fine, with no more water coming out.

Thanks so much Kent & Great Western Plumbing!

columbine R.

Chuck is awesome. I called him at 3:30 on Saturday and he was at my house by 4:00. He got right to work and explained to me all the parts. I thought his price was more than fair as well. He was a total lifesaver!

Chad S.

Giving 2 stars b/c I don't want to be too harsh here.

Called @ 7am and set a 2:30 appointment to have kitchen drain cleared. Nobody showed so I started calling around 3:15 and when I got a hold of someone they told me that I was not put on today's schedule. Next appointment 3 days out.

Surely just a clerical error but darn annoying when you have a clogged kitchen sink.

Calling another plumber now...

Suzette C.

Chuck is THE best!!! Last night I had a failed do-it-yourself plumbing project trying to replace my valve cartridge and was left with only cold water coming out of the shower. Unfortunately, my daughter is graduating today so I called Great Western at 6am this morning and reached Chuck. He said his schedule was overloaded but he said he would fit me in at 10am. He arrived, took off his shoes and went straight to work showing me how the parts worked and describing everything as he went about fixing the problem. He even took a look at my sink which was a totally separate and non-emergency issue. When he was done, the shower was back in business, he told me exactly where to buy the parts to fix my original problem and said he could pick them up if I want. Then the most amazing, old school, God I love this guy moment - I asked him how much I owed him for getting the shower back into business and he said I could just pay him when he came back to install my new valve cartridge and kitchen faucet!!

Jan K.

I called on a Sunday when my kitchen drain was leaking badly. Chuck fixed the problem quickly, explained what he was doing, and charged a low amount because he said it was a very simple job. He is a nice, personable guy and I will certainly use this efficient family business again.

L S.

I had an appt at certain time, I called continuously number losted & no one answered.. 1/2 hr later I left a VM that I need to cancel the appt. Unreliable is what I would say :(