Great Lakes Plumbing Services

Kathleen B.

I had a difficult problem with new tub faucets and a leaky sink faucet that were difficult due to their 'decorator' design features. Matt Van Laar is just amazing and very talented beyond belief!!! He seems to have EVERYTHING in his truck and so can respond to the need for the most bizarre little part without having to order it. Great Lakes has the best service and response time and I highly recommend them for all plumbing needs. Thank you, Matt and GLP.

Don S.

I had several burst pipes after the winter. Paul came out within hours, tracked down all the problems and fixed them. Very professional, friendly and great work. Thank you!

S A.

Did the job well, but are quite expensive/overpriced. Compare with more reasonable options. I certainly will before hiring them again.

Tim S.

These guys are good. I picked them randomly based on various reviews. They communicated well and were to my house when they were scheduled. They fixed a blown out copper water line quickly and with minimal residual damage. Price was reasonable. Highly recommend these guys.

Shannon S.

Wow. Coming home from vacation to an out of commission tankless water heater, that was under warranty though the company had gone out of business 3 years ago, was brutal! The team at Great Lakes Plumbing promptly saved us. Laura, while out of the office, ensured we got in contact with the right folks the same day, even though their schedule was packed. Mark ensured his ""tankless experts"" were the ones to take a look at our current unit. Matt provided us with several options: (1) after fixing the internal leak wait for the unit to dry out and see if the error code self-corrects; (2) order parts online to see if that corrects the error code (no tech support available for troubleshooting because the brand was out of business); (3) install a new tankless heater next day. We chose option 3 for reliability. Once again, we were squeezed into the busy schedule and Mark completed a prompt and very professional install. Couldn't be happier with the entire teams friendly nature, prompt response, and professionalism. THANKS!

Brian G.

Called on a Friday asking for a quote and availability to fix a kitchen faucet and bathroom toilet. It is now almost 3 days later and have not heard from them. I guess my job is too small.

Lindsay B.

We live in a 1940s home in South Haven and are in the process of changing a bedroom into a second bathroom. The plumber is here made this transition quick and easy. They were able to give me a quote in less then 24 hours by sending an email with pictures and a brief description. No site visit needed!

When they came to do their work they were very informative and were able to give me honest feedback with options.

I will use them again and recommend them to others.

Thank you The Plumber Is Here!

Dale K.

I needed to have a washer connection, and they told me that they charge $100.00 for an extimate which would be deducted from the total bill. I agreed. He came to estimate and told me I needed to have pipes removed and replaced with pvc. The estimate was $700.00! I said no too much, but he still charged $100.00! What a rip off! Estimates are part of the cost of doing business. (I got the washer hooked up for$400.00. Stay away from these guys!

Onetwothree F.

Thanks for a job well done. They fixed a copper pipe that had a pinhole leak. This was our first plumbing problem since moving to our house one year ago. Glad we found a good plumber on the first try. Will call Great Lakes Plumbing next time a plumbing issue comes up.

Chris C.

We weren't sure how the sewage smell was coming into the house...
I got a call the day before from the guy (Rodney) who was scheduled for the next day.
He just wanted to have a feel for what was going on.
The next day he was digging in sewage and replacing pumps all the while being so great.
He brought drop cloths and kept my house perfectly clean.

Rodney was absolutely amazing! He knew exactly what to do. Then, did it quickly, efficiently and most importnatly gave me the information so that the problem wouldn't happen again.

Excellent job!