Grants Pass Plumbing

Roger W.

I just wrote a check for $669 for a water heater install. Not the water heater, just the install. I contacted another company first but they were too busy. Their basic install was $250 but were unable to do the install in the time frame I required. I expected there would be additional cost for some new fittings but $400 more no way. If you are thinking of using this company do not have them start work till you have a clear indication of the cost. Grants Pass Plumbing charged me a $135 in labor to go get a fitting they forgot to bring with them and another $204 in parts. Just say no.

Patricia And Donald A.

Bill was very knowledgeable and extremely fast. All-in-all he did a great job. We are very pleased with the work they did for us and I would not hesitate to recommend GP Plumbing to anyone. Thanks for a great job.

Mo S.

I've had this companybout twice to fix two different things. AMAZING!!! They are fast, very reasonably priced and GREAT at what they do. My Mom got ripped off ny another company and I'm so glad I called Grants Pass Plumbing for her. Office lady has very good customer service skills and the service guys that come out are EXCELLENT!!! I highly recommend Grants Pass Plumbing...

Dean S.

Had an emergency situation during July 4, 2016 weekend, Grants Pass Plumbing never dealt with me before, and out of 6 companies I called they were the ONLY people to come out, do the job right and fix the heating element in our hot water heater.

Pricing for last minute same day work, including parts/labor was amazing. I work with various contractors nationwide with our rental properties, and do NOT give out YELP ratings to those who do not do the job.

If you need plumbing repair, installation, etc. Grants Pass Plumbing is a great local family business and I highly recommend.

Eric L.

We had a leak in the main water supply to our house. We called Grants Pass Plumbing for the repairs. We were concerned because the new pipe was going to run along the walkway to our front door and we didn't want our front lawn to look like a construction site when they were finished. They carefully dug a deep trench by hand, keeping the dirt off the lawn and placing the sod next to the location where it was removed. They tunneled under two sidewalks and installed the new pipe promptly and professionally. When they were finished all the dirt was gone, and the sod was replaced so carefully it didn't even look like a trench was there!

L B.

I made a big mistake hiring Grants Pass Plumbing. Jordan came out on Friday to investigate a leak in my laundry room. He said the leak was coming from under the house he crawled in the crawl space under the house and took a photo of what he claimed was the leaking pipe that needed to be replaced. He said they need to custom cut a pipe and need to come back Monday. He came back today cut 2 holes in my garage wall and said he didn't have access to the pipe. Continued to rack up a bill by crawling in crawl space again, going into laundry room to investigate. Then pulled out the washing machine and said ""Oh"" there is another drainage pipe the hose was supposed to go into. I asked him shouldn't you have noticed this day 1 you are the plumber. He laughed and said I should have noticed this. I was sitting at my computer when he arrived day 1 and day 2 of the job, I made a note to his arrival times. He lied and said he came 30 minutes earlier on both days to rack up a big bill. The right thing to do is charge me for the first day of service and not the second day service. Being a professional he should know the different types of pipes and drainage pipes associated with plumbing. Then be extremely rude to me when I ask him shouldn't you have noticed this the first day. Then laugh at me this is supposed to be a professional in his chosen field. No I shouldn't have noticed myself I'm not an expert this is why I called a plumber. Please steer clear of this unprofessional business.

Etunimi S.

Very happy with our experience. $108 to replace part of a copper pipe that busted underneath the house. Only took about an hour. We were given a 2 hour window of when they would arrive, and they ended up being available early. Thorough and informative.

S D.

I was not impressed. They sent a kid out with a snake that was too short to do the job. The young man lied and said he was cussed out and screamed at. That could not be further from the truth. We contacted the owner and he told us it was our problem, find another plumber. Don't call them!!!!

Julie S.

I have had a problem with a plumbing issue for some time. Leary about who to call as havent needed one for years. Now years agao , word of mouth was the way it was and years ago it seemed we all knew one another & who to call for what. Looking at the problem at hand, I was determined to tackle this myself. All my books came out, some tools & anything I could find helpful that has to do with the waterline from pumphouse to house. Not experienced with this type of plumbing problem, it took two days to get gutsy to start.(somewhere anyway) ok I can do this! Bought couple more tools,per book, per problem, but days went by with no such luck. Christmas time came, was cold,"" calling all plumbers, "" again put off calling figuring all were quite busy. We waited this long whats a few more weeks, and few more dozen gallons of water. Couple weeks after Christmas, I gave in to my sons request (demand) held my breath & called Grants Pass Plumbing. Towards end of day, so people are going to be (&sound) rushed, flustered & wishing their day was over. Yes that is what I heard as I was much more breifly summarizing my situation. I was informed it may be almost a week before someone could come out, which I told her that was just fine. She stated I would get a call next day or two with one of the guys to talk with them as for what needs to be done. But... they really dont work out that direction so, well someone will call you ok. This big long story is just my story really just to let you know, im still sitting by the phone 2 mths later waiting. After 47 years of living out here, partylines are long gone, neighbors have cable, but it still doesn't come up our driveway, but what really shocks me is that Grants Pass Plumbing doesnt go ""all"""" this way to Robertson Bridge to do some plumbing! You dont have to post this, as I said its more my story & I cant give a fair review as I never got fair service! Leary once again, best go get me more jugs of water!! Cant move forward without star rating. K I have to lie. Im sorry.

A L.

The technician that came out was very friendly. Unfortunately, that is the end of what I can report as positive. We called to report a septic smell coming from our master bathroom bathtub (a tub that is not used very often). We had Googled the symptoms ourselves and narrowed down the problem to be either the P-trap or a dried out seal--a local plumbing company had supported these conclusions as being quite possible. Since our home is still covered under a home warranty, we had to go with the plumbing company of their choice-which was Grants Pass Pluming. The secretary asked if I'd be home between 10 and 2. I said ""Yes,"" but that it would be tough to try and get the smell to be there exactly when the plumber arrived since the time frame was so wide. She stated there was nothing she could do about that, and that if the smell wasn't there when the plumber came, that there would be nothing he could do either. **Worried I'd be wasting money, I called my home owner's insurance co. back, but they encouraged me to give them a try. Long story longer... The plumber turned on all the water in that bathroom, stuck his head down our crawl spaces, left muddy footprints throughout our home, collected my deductible and said he'd be writing up a report. A week later we found out his report stated that there were no plumbing failures, and he felt the smell was a rodent smell coming through our vent system.
Bottom line, we paid $60 to a plumber who didn't listen to a word we said and did very little to truly diagnose our problem. Called SOS plumbing yesterday, and they came out and diagnosed the problem completely differently--finding it was a plumbing issue and NOT a rodent smell. Thanks for NOTHING Grants Pass Plumbing.