Graham Plumbing and Drain Cleaning

T Y.

Graham plumbing is great. I have been using them for 10 years. Everything from cleaning out small drains large drains or installing my water heater.

Miguel Q.

Matt did a re-route on a bathroom slab leak pipe for us a little over a year ago. Due to the age of our homes copper piping, Matt recommend a full house re-piping which we agreed needed to be done, and had also been told needed to be done by other plumbers. At the time, it was not financially feasible for us to do a full re-pipe on our home which Matt's quote was very reasonable priced on, compared to other estimates we got at the time. Matt also cautioned us that a re-route could potentially divert pressure to another line. The pipe re-route work he did was fantastic, he used industry standard PEX, he also found an easier way to re-run the line after opening up the drywall & ended up charging us lower then his initial quote! What plumber charges you LESS then their quote!! Matt the honest plumber does, that's who! Needless to say, here we are a little over a year later & the dreaded pressure diversion he warned us of has happened. We now have a slab leak in one of our major lines & can no longer avoid a full home re-piping to which Matt has stuck by his original quote and even opted to work with us on the most cost effective way to go about it. If you want an honest plumber, Matt with Graham Plumbing is your guy.

Susan Y.

Matt and his crew are a refreshing change from my previous experiences with plumbers. They are on time, reasonably priced, friendly and they stand behind the work that they do. A fantastic combination

I called Matt in because I ran into some big problems while remodeling my bathrooms. He was able to make several suggestions about how to re-do my mainline and re-pipe my house. I was given choices and knew what the costs were going to be.

Graham Plumbing will be my household plumber from now on. I highly recommend calling them if you run into problems with your plumbing.

Matt is a plumber's plumber.

Gil T.

These guys are great to work with. Clean, fast, honest and well priced! I highly recommend them for your plumbing needs!

Sarah K.

Amazing customer service! Trustworthy, knowledgeable, and very professional. We have used Graham plumbing on several occasions... from our toddler flushing a tea cup down the toilet to water shooting out of our garage, to sinks not working... the list goes on! Matt and his guys have fixed every plumbing issue and always show up when they say they will.

Kathryn M.

Matt and his crew are professional, dependable and affordable. They preformed a huge plumbing project for us and were amazing. Clean and efficient. Worked with us do do what was best for us. They were recommended to us by a friend and I have since recommended them to others and have posted recommendations on local neighborhood boards. Thanks again Matt.

Sina S.

Matt and his crew have always given me excellent service. I have used him twice and was happy both times. The last time was when my tenant at my rental called me for a backed up toilet. I called Matt and he was able to get someone out there the same day. The tech snaked the toilet and took care of the clog. My tenant was happy with the service and very happy it happened so quickly. It made me look like a great landlord and I was happy I didn't have to leave work. His back office called me after the tech went out and I was able to pay over the phone with an emailed receipt. Wonderful and easy!

Danielle P.

Always professional, prompt, great communication, fantastic and timely work. I recommend Graham Plumbing to everyone I know when they need a reliable and honest plumber.

Mitch M.

Any organization who is in the customer service industry will always be rated on the following Fab 5. Matt,his staff and the company name Graham Plumbing rate excellent in each category. Plus their tone is compassionate with trust and integrity leading the way. The Fab 5:

(1) Response Time
One of the biggest factors in good customer service is speed, especially when a client is requesting something that's time sensitive. Graham gets it flowing right away.

2. Know your customers
Great interactions begin with knowing your customers wants and needs. Customers love personalization. Like in the show Cheers ""Everyone at Graham knows your name""

3. Fix your mistakes
Not taking responsibility of your mistakes is a sure fire way to getting a bad reputation. Transparency is important in business and customer service is no different. Always strive for a high quality output as it shows you have a high level of standards. Graham makes it happen.

4. Go the extra mile
Going the extra mile will not only result in an indebted and happy customer, it can also go a long way in terms of keeping yourself on their radar for future business. Graham drives this home.

5. Think long term - A customer is for life
Think long term when dealing with customers. By keeping customers happy, they will be loyal and through word of mouth, will do the marketing for you. Our family is now cheerleaders for Graham Plumbing especially my 86 year old mother. Go Team!

Hanna C.

Our office kitchen sink went nuts and Matthew was able to schedule his guys to come out here later the same day, in the afternoon. They were polite and very fast working for a reasonable price. They also swept and cleaned up the floor before leaving so I was very impressed.

Thanks!