Graf Plumbing

Jeffrey L.

Needed a small repair to a leaking shower head. Very responsive..plumber was available almost immediately. Now I know why. He was at the house for a short time and then left to go get a part. I understand it may take a bit longer because we live on padre island, but he was gone an inordinate amount of time. Total bill was nearly $400 for a job that he actually worked on for roughly 30 minutes. I get travel time needs to be accounted for but that was price gouging at $128/hour for labor. Roughly $250 to go get his parts. At that price, I'm glad he didn't clean up the mess in the shower or it would have cost even more. Won't use again and I recommend asking where they are traveling to and how long they expect to be gone when going to get part. And expect to pay $128/hour for their trip.

M. T.

I have used Graf Plumbing on several occasions, and they consistently practice stellar professionalism. Victor discovered the seemingly unsolvable mystery of my water leak, and I am immensely impressed with his knowledge and methodical and thorough investigation of the cause of the issue. As I am sure most people are, I was very worried and nervous when I called them, as I was afraid of how serious the issue was and how much it would cost, but Julie, who took my call, was kind, calm, and, as I said, absolutely professional. And I owe the fact that I did not suffer a costly repair to Victor's intelligence and skill. And, I want to add that he actually listened to me and did not dismiss me as many others might have done. These days it seems that respect and service of this caliber is rare. Thank you again Graf Plumbing!!

Abel R.

It wouldn't let me edit previous review, total for replacing my toilet, $220. Dennis said he finished at 10:55, that means he took 15 minutes to write the invoice.

Bill C.

Called about a repair with out looking at what needs to be done the secretary in 2 minutes of talking to her quoted $ 5,000 .
I asked how can you give such a high quote with out even looking at the job?????
What an IDIOT...

Amy O.

Amazing guys! Seriously came the day I called and fixed the master shower. It was so awesome! Good price, super fast, friendly, and great work. I absolutely recommend them!

Donna K.

They showed up on schedule & were very professional took care of my problem and it cost me less than I was expecting

Royal Y.

I've used Graf for my major plumbing work at the house. David was very friendly and professional. He quickly assessed the issue and within minutes was working to alleviate the problem. I wouldn't trust any other plumber in town.

Douglas O.

Excellent customer service from start to finish. Scheduler set me up in a very reasonable amount of time and called to let me know when David was on his way to our house. David was very courteous and extremely knowledgeable. He explained everything he did, made some great recommendations. Did the repair and left no trace behind. The price was reasonable too.

We'll call Graf again for any plumbing needs.

Ggggg R.

Richard Montalbo did a fantastic job. He came out at 8:00pm to light our hot water heater. Yes, it isn't an inexpensive endeavor but well worth it.
Cold showers for days.....no thank you!
Graf plumbing has a ton of excellent reviews on many apps and I know why.
He returned my call promptly and showed up when promised. As well as completed the job in minutes. We are very appreciative.
Thank you!

S B.

Graf plumbing broke my trust with the visit I had last week. I am a repeat customer, and I will not be using them again. In short, the Graf employee Jeremy used a shady tactic to try to pressure me into replacing a 5.5 yr old tankless water heater unit. See details below.

My tankless water heater started turning off after running for 10 mins, so we called Graf to come take a look. I was at work, so my wife was with Jeremy when he did some inspections and general cleaning of the unit, but that didn't fix the problem. The Jeremy recommended replacing the unit for around $1600-$1800 even though it's only 5.5 years old. I called to speak to him while he was still there. He said if the issue was the motherboard, it would only cost about $350 to fix.

When he left, my wife called all frantically saying that now the hot water doesn't work at all! It was working for 10 mins at a time before he came! How am I supposed to do the dishes? Take a shower? Laundry? I calmed her down and took a look when I got home. Jeremy bent the safety switch on the door back so it wouldn't make any hot water at all. That's a pretty damn shady way to make a sale.