Grace Plumbing And Drain Cleaning

Alice B.

Grace Plumbing and Drain Cleaning LLC
Plumber
Centertown, MO

We had Cole from Grace Plumbing come in May of 2024 to fix a toilet problem. We had very slow flushing and daily clogging. We thought it was a venting problem causing the core issue. Cole was very professional and understood our concern to get to the root problem instead of just installing a new toilet. He replaced the toilet, which was very heavily calcified and clogged with mineral deposits. He also fixed a leak in the back of the toilet line. He used his camera equipment to investigate the entire septic line to see if there were any occlusions or issues.

He felt confident that the problem was down to an old, calcified toilet. He was absolutely right. He chose a new toilet model for us, one that he uses in his own house. It flushed like a champ and had a ton of power and force with low water usage per flush. He also informed us that our septic system badly needed to be pumped...it had been over ten years since last done. He doesn't perform septic pumping, but we looked online to find a local business for this.

Overall, we were incredibly happy with Cole's service. He was very knowledgable, friendly, and professional. He was prompt, yet flexible with our schedule and kept in contact with us through texting every step of the way. We highly recommend his services.