GPS Plumbing

Mimi S.

I had what was originally a leaky faucet turn into a job that cost over $1,000.00 The first person they sent said that one of my water shut off valves was stuck. He recommended that I replace both and replace the faucet instead of just changing the gasket. The plumbing job was was rescheduled for a water shut off for the building. The second person that came out changed my faucet but used a different faucet model that did not match the other in the dual sink vanity. I wanted them matching so knowing it would be difficult to remove the faucet and find the right one, I said go ahead and replace the other one with a new one. That service technician left for a long time, came back and installed yet another mismatch!! When I noticed and let him know he just took his tools and left. I called the company upset and frustrated and told them what the service technician did and that he just left and is leaving the job. They sent out a different technician, the same person that came out the first time and put in a matching faucet. I was glad the job was done but then I get hit with an invoice that is double the price of the original!! That took my whole day for me to wait for the service technician to come back with another mismatch install it, have the second technician come out and replace the mismatch and I get billed DOUBLE!!! No apology from the company about the unprofessionalism! Just a bill that's doubled by their technicians mistake!

Mark R.

We had a leak in a commercial building and it ended up just being a leaking bowl wax under the toilet. The technician showed up well within the stated time window and was very professional. The bill was more than reasonable for the trip and the work performed. I highly recommend Jessica and her team for any plumbing needs.

Princeton J.

This review is WAYYYY OVERDUE!!! My first interaction with them was back in March 2023.
FINALLY an honest contractor!!!!!
These people at GPS PLUMBING ARE LEGITIMATE, PROFESSIONAL and AUTHENTIC...
A business you can count on truly, to literally TAKE CARE OF IT.... And NOT rip you off in the process....
I am so glad I saw their truck on the road and I immediately gave them a call!
I initially spoke with Bethany on a Saturday morning and she listened to my worries and concerns over the phone and gave me this level of assurance that they were going to be able to help me and that everything was going to be okay when I had a main sewer line break in my kitchen that resulted in having a restoration cleanup company involved, as well as a corroded propane line that was leaking propane and a gas to electric hot water heater conversion installation!
I was quickly met the next day by Dustin, a very concise and knowledgeable plumber that got down to business to fixing the sudden break!
He was always so calm and peaceful while I was stressing out about all the big problems I was having with my plumbing! Over many months he would make many visits and was like part of my family and even got to watch my little puppies grow!!
Not only did GPS SOLVE SOME SERIOUS RESIDENTIAL plumbing problems I was having at my home... I made some really good friends at GPS in the process...
This company knows about authentic professional business practices that involves treating the customer like a human being and they strive their very best to maintain that human connection within their best business practices...

THANK YOU FROM THE BOTTOM OF MY HEART GUYS!!!!

These people at GPS are the BEST and are damn good honest plumbers.

Nicole T.

Can't comment on the plumbing, but the kindest team in the world! Pulled over to help me when my car died in the middle of the road and was the nicest human being. So grateful and wish I caught his name! Imagine they would be just as great with any of your business needs if so willing to help a stranger!

Andi H.

We have used GPS Plumbing for nearly a decade and they've done an excellent job on a variety of projects from relocating kitchen and bathrooms, installing a recirculating tank, hot water tank, installation of new toilets, kitchen draining issues, you name it! They are our go-to provider for great service with well-trained technicians who are not only great people and knowledgeable in their trade, but very respectful of your property. We live in Bay Park so you don't automatically see them on your search, but you should, they are so good! Dustin was recently here and he did such a great job, we've referred him specifically to friends needing plumbing projects and are looking to bring him back to upgrade faucets in the very near future. This is a solid company with consistent excellent service!

Hannah B.

They responded immediately and sent someone out within a few hours and he was able to quickly solve the problem. Exactly what we needed

Pete L.

Their service coordinator called to arrange a specified time frame of when they'd show up for my needed shower value repair. The repair person arrived in the specified timeframe & quickly addressed / resolved my needed shower gasket replacements & also fixed my toilet's flush handle from continuing to stick open.

Alberto P.

I called GPS for a simple issue as a test. The plumber I used for years for repairs in my eight apartments has retired and I wanted to establish a new relationship.
My needs are simple: when I get a call from a tenant, I call the plumber who schedules a visit with the tenant, fixes the problem and sends me an invoice. I am always available by phone if he needs to contact me.
The first opportunity was a small shower valve leak. This is the sort of problem that I often fix myself because it takes a few minutes but I called GPS, asked them to schedule a visit with the tenant and described the problem: A DELTA shower valve that does not completely shut off. A couple of days later I get an email with the following message:
""Goodmorning,
Technicain Inspected and found small drip. Recommend scheduling a water shut down to change Delta cartridge. Cleared work area.
Please advise when we can return and replace.
Thank you, ""
This, of course, was frustrating, since it parroted back what I had described as the problem.
I responded immediately: ""The water can be shut off at any time, the building has four apartments, two will be at work, one is empty and the other one is where the repair will be made. The repair will take at most 15 minutes. Quite honestly, I am a bit disappointed that it will take two trips to fix a water drip; you have my phone number and I expect the technician would call me if necessary. Please schedule the repair with the tenant.
Thank you""
The repair was finished the next day; I just got the invoice for $465, which is a complete abuse. The part price was more than twice retail, there was a fuel charge, which is a poor excuse for adding $10 to the bill, and $360 of labor.
I will never do business with GPS again and will not recommend them.

Jason H.

I've had good experiences with GPS. My building La Boheme referred them and I've been pleased with the service every time. I think the prices are reasonable, they are pleasant to work with, reliable, competent and responsive. I have not experienced the usual plumber bullshit that happens when trying to get a repair completed. I would recommend to anyone and I use them for my other properties too. They bailed me out on Christmas!

Michelle A.

They able to get a technician out a few days after I called. The job was completed and it works but... Be sure to clarify pricing when you call. They quoted me based on ""parts and labor"" but then billed me for a ""set fee"". They didn't inform me they had to open up the dry wall and did a poor job putting it back together with just painters tape and not repairing the dry wall at all. Then they forgot to turn my angle stop on after the repair leaving me with no running water and said they would have to charge me to send a technician out to check it out.