Got Plumbing

Quinn T.

Beware! This company has service appointment windows of 6 hours so you will have to be available all day and hope that they arrive early, which they won't because they over schedule their technicians and don't care about how serious your issue is. Their techs arrive direct from previous jobs filthy dirty and have terrible manners. Advise you use anyone else. Good luck. Got Plumbing? Got Problems.

Las Vegas Realtor L.

Worst Plumbing ever. No customer services rip off rate...do not waste time and money.

Amy T.

My 2 year old hot water heater wasn't working. I called one plumber and he told me the whole thing needed to be replaced and it would cost about $1300 - $1500 to get up to code. I told him I would think about. I called Got Plumbing and he came and said he could fix it but because it was Sunday they would have to get the part on Monday. Brian came out and installed the part in less than a half hour and it worked. And it cos $177! This is a great company

Vicki A.

I waited a day to post this, had I done it yesterday at the peak of my frustration, it would have been one star. I used this company a few weeks ago for a minor fix. There was a scheduling mix up but I didn't think much of it, the job wasn't an emergency. Plumber was nice and efficient.

So last Tuesday when my water heater died and started leaking I decided to call them again. I was told they probably couldn't come out that day but would definitely get to me tomorrow. Well the next day, by 3pm I called to see how much longer they would be and was told they are just too busy and they will get to me in a day or two. (The lady on the phone also thought it was necessary to tell me how messy her desk is with all the jobs they have)

Thing is, if they had just said they were super busy when I first called I could have opted to try to call other companies. Instead, it wasn't till Thursday that I was tied if waiting and tried other companies. Found one who came out the next day, gave me an exact time to expect them and arrived 10min early. Got the job done in 2hrs, in time for me to go to work. And the technicians were also courteous enough to were a mask around me without being asked.

Meanwhile, Got Plumbing finally got around to calling me on Monday. Had I stuck with them I would have waited an entire week without hot water.

Bottom line, they do good work but are crap at scheduling and communicating properly. Also the woman at the desk has no business answering phones.

Jose N.

I didn't want to get taken for a ride, so I called Got Plumbing for their ratings and reviews. An actual person answered the phone and not a machine asking me to push numbers for this or that. Same day service. I was surprised on how fast Jason the plumber repaired the leaky pipe. Great guy.I would call them again.

Rick M.

I rarely write reviews but I had to with this one. I see some bad reviews here, and I know nothing is ever perfect, but these guys are close to it as you can get with me. Trying to nail down arrival times was a bit wonky, but their jobs are unpredictable, and once he did arrive (two visits) Brian took great care of my problems and taught me some stuff. And where some companies in Las Vegas will ream you for $$ if they can (especially us senior citizens), he was as fair as it gets. And when one guy at a company is that way, they usually all are. I'd recommend them anytime.

Andy R.

Critical: Professionalism is a lost art with this company...

So I live and own my own mobile home in Cabana MH park. I get up at 4am for work and come home at 4pm. I get home and am relaxing. Then use the toilet and find I have no water. I go outside in the dark and there's a bag of tools sitting by my water shut off. I walk around the house and find a service truck parked in front of my driveway. I ask him what is he doing since I own the home. He says he was told to replace the water line. I ask him the obvious question, ""don't you let the owner of the home know that you're shutting off their water?"". His response was that they told him it needed to be fixed.
Just an FYI. It worked fine for the last 4 years, only needed a new handle and to be wrapped for winter. So here it is at 6pm, no water in my home and he shows absolutely no concern or compassion for the situation he put me in.
I wouldn't use this company if my life depended on it. I can only imagine how he'd act if it was an emergency.

AKRisso

Sheila C.

Brian did a great job, I'm very pleased
With the service. Thanks Got Plumbing
The do excellent work on manufactured homes

Steve E.

I see that there are negative reviews on this company but I can only leave my experience of having used them for the first time, we found a small flood under our sink on Sat 10/18/20.called our landlord who sent this company (got plumbing). Tony arrived late afternoon Sat to check out the issue and gave us instructions on what to do to keep from getting flooded any further. And said he would return on Monday, but he forgot we told him we would not be home until the afternoon and he came by Monday morning, and since we were not home he could have just not come back until the next day but he made a special trip to our home to tell us that he made a mistake and since he had been doing sewer work he did not want to bring that into our home. And we agreed that he would return Tues 10/20/20.in the A:M (08:30).and he did indeed show up EARLY. The job was completed and he explained a few things to us about what had happened also.(did not have to be that professional) but he was. I am sorry to hear others had a bad experience with this company but we did not. and was very satisfied with the service and the professionalism.

Jeanette P.

We couldn't be happier, water heater was gushing out water, called Budget Services, the6 we're booked for the day, referred us to Got, called they were here in 2 hours , new heater installed and completed quickly.
Super friendly technician, and they also helped jump my husbands car
Thanks for the referral Budget Services, the two companies are great team
Thanks again