Gorsuch Plumbing & Heating

Jeff F.

Gorsuch come out to replace a shower valve for me; I called them as they know my building well. When I called them, the receptionist was courteous and easy to talk to, and they quoted me a price over the phone. The job was completed quickly and professionally, I am pleased with the service and would call this company again.

Marla D.

Very Happy w/ their Service!

Would Recommend !!! I use them for my own home and the HOA.

Reliable, Professional, Honest, Friendly, Reasonable Fees, & Responsive!

Fantastique J.

They constantly have to go back and forth and it always takes forever to solve the problem. They have been to my residence multiple times for the same pipe bursting and have even cut through the wall, yet I'm still having the same issues. Also, The older gentleman is very unfriendly and has pretty low standards of people skills. I would look for another Plumber to be honest....

josh k.

The company had two guys at a neighbor's house. I asked if they had time to clean out a drain. They did, but used a smaller, hand held ""rooter"" than other companies have in the past. I had them back out as it appeared to still be leaking--turns out it was just the washer line that had been disconnected so they could access the drain. The tech tried to charge me for a service call. Then the drain backed up again (usually happens every year or so) so when the tech was back in the neighborhood, I asked him to come by. Never did. I sent an email to the company. No reply. I contacted a friend of the owner. No reply. So my take is that the tech was lazy and the management doesn't seem to care.

Brenda C.

I have used these guys in the past for a couple of issues. Chris and Mario did a great job helping me with my backed up toilet.
So, I asked Gorsuch out to bid a job. I appreciated the way they worked together to present a solution to my gas leak. I LOVED Lance and Luke - two nice, professional plumbers! I wound up giving the job to another company, but because of their professionalism, I would give these guys a call again. Thank you for your professionalism Matt.

Brian B.

I have an old 1940's heater that's very temperamental. The crew at Gorsuch knew the the model and handled the problem and the repair price was outstanding.

L. Lee

Renee M.

Whenever I have to call a plumber, its scary. Because we don't know anything about plumbing, we are at the mercy of the plumber we call. Our condo was flooding into the unit below, it was Saturday and the tenants below and our tenants were upset. I called Gorsuch Plumbing & Heating and had to leave a message. They called me back within three minutes and agreed to go by the condo to access the situation within a hour. The plumber who was ""the best"" constantly communicated with me. He explained the problem, said the repairs could wait until Monday (so I would not be charged after hour charges). He took pictures of the damaged downstairs unit, informed my tenant how not to cause further damage and left.

They returned on Monday, repaired the broken overflow and everyone is happy. I was billed lower than my estimate which I felt was fair because it removed a tremendous amount of stress off of everyone since the initial incident occured on a Saturday.

I hope I don't have to use them again anytime soon, but they will be the only person I call if I need a plumber.

Estefany C.

I just had to call in a second plumber to fix the issue that TWO Gorsuch plumbers had supposedly taken care of this summer. He showed me the rotted pieces that they failed to replace, and quickly fixed the faucet issue that they told me couldn't be helped. No wonder my HOA has dropped them as a preferred vendor.

Mary M.

I am upgrading the review to two stars because after I wrote them a letter about the $135 bill, they agreed to waive it. I appreciate that, but feel we should never have been billed for it in the first place. Also it took two tries for them to waive it; it should have been waived on the first request. Still wouldn't use them but at least I feel better that the bill was waived upon second request.

Marcus L.

I had Gorsuch plumbing solve my problem multiple times.
I have to say that they sometimes make minor mistakes here and there, but they always come back to solve the problem, and so their customer satisfaction is guaranteed... it does not get any better than this.