Gormley Plumbing + Mechanical

Lon S.

Had a hot water pipe break underneath the house, Gormley came out the next day to repair the pipe. While courteous and professional they neglected to remove enough pipe to get the entire section with pinhole leaks. When the water remediation company came to dry everything out the next day they found a leak mere inches away from where they cut the pipe for the first repair. Needless to say Gormley assumes it's a new leak and charged me again for their time because there's no way on god's green Earth they missed it the first time around. At Gormley the customer is always wrong on first complaint and on the second complaint they'll feign concern but still not budge on the position that their people are infallible. So now two calls in to their office and I get ""it happens"", well guess what so do complaints to the contractors board and small claims court to recoup my time and money. I'll get my $150 back from them either in a refund or in the time they now have to spend dealing with me. They've lost my business and I'll be sure to share my displeasure with everyone I know every chance I get and I've got a big mouth!

Catherine C.

Called for an appointment they were able to get me in the same week. The technician arrived during the scheduled time and was fast and got the 2 jobs done that was needed in a short time. He was able to repair the faucet that was dripping than having to replace which would have cost more. He was also able to fix the water lines and valve in the kitchen. The best part he was wonderful about my inquisitive kitten that was trying to help. Highly recommended this company.

David T.

Had a leak near our water shutoff, which MWL let us know about. I needed it to be addressed quickly as it affected all the water to the house. I called Gormley and was able to get a technician over within an hour or so. Took 1-1.25 hours to fix. I had to go at overtime rates due to how late in the day it was but it was money well spent and I haven't had issues since. Very thankful for Gormley!

Jen G.

Great service. David was friendly, and worked his butt off to make sure our toilet and sink were installed to perfection.

Mr Critic S.

When I replaced my natural gas water heater I noticed that the two flexible inlet and outlet water hoses for hot and cold was barely leaking and ugly looking, I mean uglier than a overly used prostitute on a Friday night, so yeah after seeing that fright I called Gormley Plumbing said they can work on it the same day, took less than a hour, after parts and labor it was less than $300 four stars cuz I think that's a lot for less than an hour of work but I must say he did a fantastic, clean, well looking job it almost didn't even hurt paying that much.
I would of done it myself but the old ones was soldered on and I don't know much about that.
I chose them because of price and same day fix. Almost half the price of MR Rooted they wanted $500! Yeah right.
The work was done Late summer 2019.
I would recommend and use again.

Nancy B.

I called Gormley Plumbing to fix an outside leak that was causing standing water around the back flow device. My call was taken promptly by a very courteous man who said their schedule was full for the day, but if something came up I would be at the top of the list. An hour later he called back to say that someone would be out in a couple of hours. The service man showed up and diagnosed the problem promptly after removing about three feet of mud. He fixed the problem within a few hours and hosed down the muddy surrounding area leaving it cleaner than he found it. Through out this encounter I found these employees to be very professional and hardworking and I strongly recommend the company. Thank you David and Raymond!

Tom S.

Hired Gormley to replace the old water heater and change out the shut off valve for the water coming into the house. While the work was performed okay. The billable hours are unacceptable. I expect to pay for travel time and time on the job. They billed for the time it took the plumber to inventory his van at the beginning of the day, and to clean up his van at the end of the day. So what should have been 6.5 hours of labor was billed at 8 hours.

When I complained about the labor charge they offered me a 20 minute credit on the next job. When I complained about the lack of water pressure after the plumber left the house. Their response was, ""we have no idea.""

I have used Gormley before, but can no longer recommend them as a honest company.

Marc S.

UPDATE:
I sent this review (below) directly to the company. I was promptly contacted by the owner. After a couple of emails he agreed to refund my service charge. I my mind they handled this in a very prompt and professional manner.

Your company installed new hose connections at my house last June. Recently one of them started leaking badly. Your service man cane out and fixed it with a simple adjustment. I was told it was not under warranty and was forced to pay $125. It has been less than a year and your company does not stand by their work. That is bad business and I would like a the very least a discounted service bill to fix the work that was just done last June.

Casie M.

Called this morning because of a leaky and old kitchen faucet. They had someone here the same day. The faucet was replaced within an hour. I was hesitant to pay 120/hr but it was worth it. David was super helpful and knowledgeable, thorough and time efficient. Will call again for other plumbing issues if needed.

Lance L.

I was hung up by the receptionist while getting a quote. This was the moment that I expressed concern about how much the travel fee (to Newberg). Pretty insane prices. With the travel fee, I was looking at 220.00 just for someone to look at a very easy problem. I would look elsewhere.