Gordons Family Plumbing

★★★★☆ 4.4 / 5 (102)
Emergency Call


: 3300 Call Dr, Riverside, CA 92503
: (909) 821-7835
:

Company Overview

Water heaters concrete leaks upgrades drainage systems Piping replacement.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:6:00 AM - 10:00 PM
Tue:6:00 AM - 10:00 PM
Wed:6:00 AM - 10:00 PM
Thu:6:00 AM - 10:00 PM
Fri:6:00 AM - 11:00 PM
Sat:6:00 AM - 11:00 PM
Sun:6:00 AM - 10:00 PM

Recommended Customer Reviews

Crystal U.
★★★★★

100% recommend , Philip did a great job fixing our water heater , we had a bigger problem than expected but he recommended someone to come out and help , they were quick to come out !! Thank you for coming out !

Brian G.
★★★★★

Called gordons family plumbing to come out and fix a leaking shower. Gabriel showed up and not only fixed the shower , but also replaced the garbage disposal. Definetly happy to have such awesome plumbers. I would reccomend them for any of your plumbing needs. Thanks again.

Debbie H.
★★★★★

If you're looking for an honest quality plumbing company Call Gordons Family Plumbing! I had no hot water. Phillip came out and looked at replaced my water heater. He was on time, polite and so helpful. He answered all my questions as well as John. He quoted me an amazing price and installed the supply lines at no extra charge. I would recommend them if you need an honest and reliable plumber.

Stefanie S.
★★★★★

100% Recommend!
Came within hours of calling for a sink/drain issue. Fixed the problem quick. Awesome job and friendly service! Will definitely be using them from now on and will recommend to friends & family.

Shannon F.
★★★★★

100% Recommend!!
So we had a leak under our corner shower unit and had to completely gut out the bathroom.
I needed to hire someone to jackhammer out the old piping in our concrete slab and make repairs if needed. I called several plumbers and got mixed quotes and even had some refuse to do the work.
Once I narrowed it down to whom I would hire I asked Gordon's to come out for another look to make sure we were still on the same page, which we were.
John Gordon was very helpful, polite and professional during the entire process, he even went as far as answering my questions during his daughter's gymnastics which I immediately felt bad for but he insisted on making sure I was good.

Now it's the day of the job, Phillip and Scotty came out and I can't say enough nice things about them. Very polite, professional and commutative. Showed up on time and greeted me with a smile and a handshake.
I highly recommend John Gordon and his two guys that came out and did the work, their attitude, professionalism, and job knowledge sets them a step above the rest.
Thanks again John, Scotty and Phillip

Olivia M.
★★★★★

Called at 3pm let him know our water was coming up through the shower and toilet. Had someone out within the hour and main line cleared in 5 mins. Awesome job and friendly service! Will be using them from now on and recommending to family!

Kayla T.
★★★★★

We hired phillip and scottie today to fix our garbage disposal, they were quick, friendly and efficient. price was great. highly recommend.

Jamie L.
★★★★★

Phillip came out and was very attentive and respectful of our specific requests. They came out quickly and worked well around our schedule. Great job Phillip!

Pamela D.
★☆☆☆☆

I called Gordons family plumbing back in Dec 2021 when my father-in-law fell and broke a toilet. We had them replace that toilet and while talking with them, we decided to have our tankless water heater serviced. Fast forward, we ultimately had all our toilets upgraded and our tankless replaced under warranty. I have tried really hard to work with Gordons family plumbing. The plumbers are friendly while here. The main problem is they schedule an appointment and do not show up. They don't call, text, no communication. I own a small business and like many, we move our entire day to have someone here, waiting for them. Timeline. We noticed our tankless water leaking and scheduled an appointment for July 7, between 8-9am, No one showed nor called. I called John at 1:45pm, goes to voicemail and I receive a response, he's on the phone and to text him, so I do at 1:49pm. My husband and I call and text several times/days, as of July 12 at 5:09pm, still no response from Gordon's plumbing. 6 days later and our tankless water heater is leaking from the piping that Gabe installed. Now our toilet in the master has started to continually run, also installed by Gabe. Frustrated, I make a last attempt and text John on July 12 @ 5:09pm, a message that this is my final attempt to contact them to resolve the situation before I pursue other options, within 2 minutes he responds with an apology and ensures someone will be here the next day at 7AM. Well 7am comes and goes and no one shows, no one calls or text. Eventually we're notified and Phil shows up repairs the waterline and informs us the tankless is leaking and Gabe will be here Friday July 15 to take care of the tankless and replace the toilet kit for the running toilet. Remember all this was newly installed 6 months prior by Gabe with Gordons Family Plumbing. Since then, it has been a nightmare, John doesn't return calls, Gabe is very difficult to deal with (argumentative, demeaning). Finally, 7/20/22 Gabe replaced the tankless water heater as a warranty and left it with an error code. I won't go into any further detail because as a small business owner, I really try my hardest to support other small businesses. I strongly encourage John to listen to his customers and take some action to return calls, show up when scheduled and work on customer service because without us customers, he'll be out of business. The one positive was Phil

Jeff M.
★★★★★

Had these guys do multiple repairs around the property and service was solid and fast.

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