Goodwill Plumbing

Angelo C.

Thank you again, Goodwill Plumbing. As I was on my way out of home to go to work, I spotted a leak that needed immediate help. I called Goodwill Plumbing, they gave me the times they would be there and worked around my schedule. The problem was found and solved fast.

Dennis V.

Excellent service, on time, problem fixed in about 20 minutes, reasonable rates,FOUR STARS, would use again!!!

David A.

They came out for a simple shower pan leak. But first cut out a huge hole in my patio and never fixed the problem and left the hole exposed. They never bothered to patch it! Totally unprofessional and would never recommend this company even to my enemies. No stars!

R G.

Another contractor broke my hot water valve to my washing machine and had to turn off my main water. He called out Goodwill plumbing to replace the valve so I could turn my water back on. I was told they would be over between 4-6 pm. 6 pm rolled around and no plumber. I called them and was told they would be there within another two hours. No apology. I would expect that if you were going to be hours late to a home with no water you would at least call and let them know. When they arrived they proceeded to cut out a square in my drywall without even giving me a heads up. They cut out my water hammer arresting valve and installed some cheap standard valve and said it will work. It's not what was there before but now I have a nice cheap valve. They just pushed the drywall square they removed back into place and they were off. When I went outside I found the cover to my water main just laying off to the side. Unimpressed with the lack of communication and not replacing my valve with what I had before. Not a horrible experience but not one I would recommend to others.

J R.

Beware: Always get a second opinion if you can. Staff seemed nice but they stated I had way more damage than I actually did. Called another company price was not even as close to the extreme amount that was estimated. To top it off the problem was not even from a pipe they suggested due to no sound test.

Silvia M.

ROBERT came out to my property after my home warranty called Goodwill Plumbing for job, to repair a damaged supply line. As a new homeowner, I had no idea what to do next or who to call, but ROBERT guided me every step of the way while always being super professional. He provided a referral to do the restoration/repair part of the job, and even waited until the restoration company got there. I also had an issue with my heater which he tried to help me with. Robert went above and beyond. He even gave my house a quick inspection before restoration company arrived. THANK YOU SO MUCH ROBERT and GOODWILL PLUMBING. You guys were great at following up with me and maintaining communication.

Jorge M.

The Goodwill Plumbing company was dispatched to my home by my home warranty service company. I had a water leak that caused damage to a ceiling area on the ground floor of my 2 story home. A worker, (I won't call him a professional plumber) showed up with a large company work truck. Good thing I noticed the clearly marked company truck because he did not even bother to identify himself until I asked. As I allowed him to enter my home, I told him we had just installed a new hardwood floor (which at this point was only 2 days new). He proceeded to the second floor master bath and inspected the drain by putting water around the seal. At this point he stated the drain was leaking and he would need to call my home warranty company for approval to repair it. He went outside for approximately 10 minutes and when he returned, he had an electric saw in his hand. He proceeded to cut two access holes in the ceiling where the leak had showed itself. He removed a large piece of drywall and just dropped it onto the unprotected hardwood floor. I immediately reminded him that the floor was brand new and that he needed to take care. He was unapologetic and was indifferent to my concern. I noticed the drywall had marred the finish where he had dropped it. He again went outside and I took the opportunity to lay down some construction paper the flooring people had left behind in an effort to protect the floor from this careless worker. He proceeded to work through the access holes (by the way, did I mention his flashlight was his cellphone)? Approximately 30 minutes later, he showed me a piece of copper pipe he had cut off at an elbow joint and told me that the elbow was the source of the leak and the repair was completed. He replaced the elbow joint with a plastic piece of tubing. I asked him about the leak he had initially detected at the drain. He told me not to worry about it. WHAT? The very next morning, when I went downstairs. I immediately noticed water leaking through the same area of the ceiling at an alarming rate. I looked through the access hole (using a real flashlight) and noticed the water was traveling from above the pipe he had cut and supposedly repaired. He apparently saw water dripping at the elbow not realizing the water had been dripping along the pipe from above the elbow. This employee needs to find a different line of work, (maybe as a shoelace re-tipper). Do yourself a favor, use a different plumbing company, I will today.

Quonnie T.

1st I got a call asking what would be a good time to come for repair(oh yes, this work order was through property management), I told them after 3 I would back to the house. I hung up the phone and just about to leave when my son said someone was at the door. It was the service person. I let him in, showed him where the leak was and also asked why there would debris coming from a faucet. He told me the aerator insert was old and needed to be replaced and he would check to see if he had one. He identified where the leak came from and said pipe and lines were old and needed replacing,ok no problem. He went to truck with part for faucet I went on about my other business. I had been in the backyard , when I came back in I noticed he wasn't in the house,my son told me he had gone and that I should hear from management in two days if they approve recommendations. I caught the guy outside and asked what was going on and he reiterated what he's told my son. This was the month of March. Later that evening when I returned home, I turned on faucet and water shot everywhere (WTH) I hadn't has this problem before. I took the insert off and looked at it, that idiot didn't replace part,instead he cut a line into it. I waited two days before buying the part myself. I talked to management this month about something unrelated and then asked what was going on with repair, they said they were unaware it hadn't been done and furthermore they were charged 125 for the call, I will end with this, management and GWP are full of shit. I told management about faucet and that I had bought the piece so water wouldn't be everywhere and that I would deduct from rent...they told me I wasn't allowed to do that and that I would have to pay the 3.80 with my rent...lmao. I'll just put in another work order for the faucet and take the part back. Nothing has been said about the initial leak either.

Susan P.

BEWARE - Goodwill (NOT) Plumbing was referred to us by a realtor friend. I'll make this short and to the point. They must thrive on work done on new construction or flips as in cases like those they pretty much won't get a call back, as the owner is unknown.
As a homeowner for over 30 years, the experience with them is one I won't forget. No itemized bills (""we'll get it to you"", they didn't), billed for parts not used and work not done. Unprofessional, owner (Raymond) does not have a ""goodwill"" policy, he won't even call his customers back. We left over 10 messages, spoke with his minions, but no call back. We had to call another contractor and plumber to fix the mess Goodwill left us. Running pipes, broken stems, grease on the cleaned carpet and an inaccurate estimate that cost us to demolish part of a new shower to repair the damage. Do not recommend !

Joanne F.

Robert helped us all day as we tried to fix the problem ourselves when he just have well could have said no way pay me or I'm not helping. Not the case AT ALL. He helped us to the point where in the end we knew we needed a real plumber. He came out within 35 minutes and did the job of having to basically replace an entire copper pipe. He saudered and checked for leaks all in just little over an hour. So happy with this company and will use them every time.