Goodell Well and Pump Service

Jay K.

Our water pump broke down yesterday, my wife called Goodell in the afternoon. Michael came over in an hour and after the inspection I was informed pump is no longer in working condition. I asked them about their availability to put new one in, Michael said it was next day. Michael and crew were here on time and started promptly. They were done by 3. Pump is working like a champ and water pressure is very strong. We haven't had this strong water pressure in a while. Very fair pricing, excellent customer service, did what they promised and went beyond. Which hard to see in this day and age.

David L.

I found out that the well went out on the house that we moved into this week as I walked in the door from work at 6 o'clock on a Friday night. Great, I don't know anything about wells. The company that had just inspected my well and did service on it won't answer. I found Steve on Google and gave them a call. Now about 6:30pm, he picks his phone right up and proceeds to walk me through over the phone how to take my entire electrical system apart, clean it and put it together, over the next hour and a half. I am absolutely blown away with how gracious he was to do this for me. It was not just good service, it was absolutely selfless. My water is now on... And my wife thinks I'm a hero LOL! Thank you so much, Steve!

Sabina V.

I used them for one of my clients well inspections prior to purchasing the home and they came out quickly and did a great job!

Stephen S.

Highly knowledgeable technician and very helpful. Pricing was fair as well. Taught me things about my well system that I never knew which will surely save me time and money in the future.

Michele C.

Very pleasant experience! Called on a Sunday when the pump for the well wouldn't turn on, they were at our house within an hour and had us all fixed up! Very, very impressed! Will certainly be using them in the future!

Erin L.

This company is GREAT to work with. Had an issue with the well and pump resulting in sporadic water delivery to the house. Steve got right back to me and came out the next day. He explained the issue in detail and took care of the problem the next day. Honest, professional, detailed, straightforward, fair price, and stands behind his work. I give Steve and his company an unqualified two-thumbs up and wouldn't hesitate to hire him again!

Laura G.

What a great company. Our pump stopped working on a Friday afternoon. They were here within the hour to assess the problem. Came back out first think in the morning and we were up and running again by noon Saturday. Honest. Responsive. Detailed. Professional. What more could you ask for. Thanks Laura G.

Amelia C.

We were having problems with a bunch of air sputtering from our fausets from the well. My husband gave them a call, from the gate they were super professional and very nice. Within an hour someone was at our house. We had very little knowledge about the well so he took time to explain exactly what all the parts did and how they work. He changed a valve for us and put on a gauge. Also informed us this would be a recurring fix due to calcium buildup. They were fast, efficient, really nice, and very reasonablly priced.

Siragusa S.

This is a great business! They came out and repaired our pump control box, on a Sunday of Labor Day weekend!! Their price was reasonable and the tech, Sean was very professional.
We had them back to replace a water tank and again, great service! Can't recommend them enough.

Robert H.

Goodell Well and Pump Service were so helpful on the phone that I was amazed. I had air in my pipes coming from the well tank. The water for weeks had been sputtering out of my faucets. Instead of setting up a date to come out and charging me unnecessarily for an easy repair, Goodell simply walked me through the process of fixing in over the phone! They didn't charge me anything!!

This is what I call honest service. These people are not out to get your money for work you could easily do yourself. Instead, they are happy to give you the information you need to make an informed choice. Not a lot of service people would do that!