Goodbee Plumbing

Jake S.

Made an appointment to complete some work at my second home that I needed done. Was told no problem and set the time/day. I drove an hour to my place and waited. After the set time I called and was told they were running behind and were very apologetic. They ensured me the would be coming but would be later. Well I waited now until 5pm and still nothing so I called again. I asked if they were coming and was told ""well probably not, I haven't heard from them."" I was offered an early appointment the next day. I explained this wouldn't work for me since I live in New Orleans. I told them to forget it. This is terrible customer service. I will be using another company.

Carol B.

I called on 10/7/20 for a repair on a leak in my bathroom and told that they could fix it the same day which was a blessing. The techs were able to fix it with professionalism, a great price and the same day. I cannot thank you and your company. This was the first time that I have used this company and need be will use this company again. Thanks for a great job.

Glenn A.

We discovered our kitchen sink would constantly drip even when the handle was turned to the off position. When I went to clear everything out from underneath the sink I saw that the water was leaking from the fixture and created a puddle. We called Goodbee Plumbing and they came out within an hour to take a look at the faucet. The faucet fixture had broken and they recommended we purchase another faucet, so we did. After we purchased one we called Goodbee Plumbing again and they came out immediately and changed the faucet out for a reasonable price. I highly recommend them. They're polite, honest, and reasonably priced.

She B.

not recommended! not happy! wanted 1 1/2 pvc tee and 2 1/2 copper tees cut into existing lines to add a sink on existing plumbing. damaged/bent the valve on the sink on the other side of the wall. also dislodged the pvc hot water tank pipe in the over head over the bathroom/kitchen which cause a leak through the ceiling and damaged the ceiling! i would like to give zero star rating. provided no parts, was on the job less than an hour and charged $350.

Lee K.

Waist of time if you have a difficult problem. We had a broken sewer pipe under our house with crawl space. They gave me the run around for 5 days while waste was being deposited under the house complaining that they wont work with waste on the ground. They also requested that we coordinate and project manage our own clean up service for them. On day 5 they declined to do the job because they had no solutions to our problem. Imagine a plumber without plumbing solutions, what a joke. This is a fair weather plumber service when the going gets tough they wont help you.

Chris B.

We called goodbee & they came out to the house, showed them what was needed & he even found some stuff that we had missed that need to be repaired, so glad we called them. I would recommend them to everyone in the Madisonville area.

Emily W.

Goodbee Plumbing is fantastic! They were able to fit me into their busy schedule during a freeze and were extremely friendly, fast and cost effective. Goodbee Plumbing will be our first and only call any time we need a plumber.

Steve H.

Better ask for a price up front. Charged me $1200.00 for a plumber and a helper for 4 hours to repair freeze damage (regular working hours, very little material). Friends report that they paid less than half that for the same work.

Jenny G.

I don't have enough fingers or toes to be able to count how many times Goodbee Plumbing has gotten me out of what I will call .... well ... a messy situation This has been my go-to plumbing company for over 10 years now! I wouldn't dare call anyone else! They are honest plumbers with a quick response! Usually same day! (A few years ago we even called on a Sunday for an emergency & we had a technician within the hour!!) We call once & the problem is solved from big to small. They have never tried to sell us on anything we don't need. I would recommend this local company to family, friends, neighbors, everyone!

K P.

I called for an appt on 12-13-16 and was told they could get to me on 12-17. It was a simple call for leak under a kitchen sink. I wasn't give a time but supposedly someone would call that morning with a time. Nobody called. Nobody showed up.