Good Call Plumbing

Cam M.

When we moved to Elburn, we discovered Good Call Plumbing and are so glad we did - AWESOME! Steve and his team are very responsive, knowledgeable, reasonable and make honest recommendations. We have used them for many things ( when you have a new home, lots to add) and cannot tell, you how pleased we are. Do we recommend them WE SURE DO. For your plumbing needs the best call should be to Good Call.

Karen M.

Called Good Call Plumbing to get an estimate on replacing 2 silcocks. Jake and Kevin came out and gave us a price and did the job within 1 hour and 20 minutes. Jake and Kevin were both very nice and Jake explained what he was going to do. We will definitely call Good Call again next time we need plumbing work done.

Keith O.

I called Good Call Plumbing to replace two water heaters in the basement. I also wanted them to re-route a bit of plumbing that would allow me to turn one of the heaters off when it is just me and my wife at home, and turn the other heater on when others are over and hot water demand would increase. Ed and Brett listened to what I was asking of them and did a tremendous job with the installation. They were friendly, clean and good about how the new system worked. They tested it all before they left and swept the floors on the way out. Great job guys and I would highly recommend Good Call based on my experience!

Kathleen T.

Good Call Plumbing lives up to their name. From ease of scheduling to completion of the work, this company exceeded my expectations! Matt called ahead of time with his ETA, arrived on time, was efficient and very friendly. He and his coworker, Brandon, were respectful of us and our home during this time of COVID. We are very pleased and will ask for them again!

Kathy K.

We bought our house in late 2018 and have hired Good Call Plumbing to install 2 new toilets, 2 new bathroom faucets and a garbage disposal in the kitchen. They have also helped us with emergencies involving a frozen sum pump hose backing water up into the house and an overflowing septic tank. While they do not clean septics they located the tank for us (on a Friday evening - and the tank was not on our platte of survey), opened the tank, moved stuff around to buy us a few hours and recommended an excellent septic tank contractor.

Good Call Plumbing was unable to install the walk in tub we wanted (maker only uses certain contractors) so we just had a contractor out who moved one of the toilets Good Call Plumbing had installed because the bathroom is small and the contractor needed room to work. The contractor did not reinstall the toilet right, causing it to leak profusely when we flushed. I emailed the contractor and Good Call Plumbing last night. Who got back to me early in the morning? Good Call Plumbing, of course. They diagnosed and fixed the problem and prepared a detailed billing statement, which I will share with the other guy.

Needless to say, we have used Good Call Plumbing for upgrades amd emergencies, and they have never let us down. They are quick to respond, friendly and make time to explain the basics of any issues (I am not a plumber but like to know what is going on). Highly recommended..

David S.

Saw their truck down the street in Naperville and since I had pretty much had it with our previous plumber I gave them a call--in Elburn--where they are located. Not next door by any stretch. But they came and they were outstanding both in competence and price. Some months later, needed them again and had the same pleasant experience.

Now here's one problem you have to be aware of: If you Google Good Call Plumbing and you're in Naperville (might be happening elsewhere too for all I know) about 10 listings are going to pop up --all misleading you into thinking that the phone number listed with those listings is Good Call Plumbing. They're not. One listing on Google was so brazen as to list ""Good Call Plumbing"" and a phone number. But it's a phish. I asked three times ""Is this Good Call Plumbing"" before the person finally said ""No.""

Good call is in Elburn. If you're in Naperville which isn't all that close to Elburn, Google will bury your search and default to outfits from Chicagoland that PAY to have their misleading info come up first. In other words - make SURE - you get the real Good Call plumbing on the line. We just got ripped off by an outfit because I was not at home, And my wife did not know the name of our plumber. She does now!

Sama K.

Good Call was a lifesaver!
We've only used them once before but we experienced a sump pump failure on a Sunday after a ton of rain -- water was all over the basement floor. Called Good Call and they arrived within an hour! They replaced our old sump pump (only 3 years old!) at a reasonable price for a Sunday emergency call. Steve and Matt were not only professional but pleasant as well. Given that our now former plumber (a large local company) did not respond until Monday morning, we will use Good Call for all our plumbing needs in the future. Outstanding service and very fair pricing!

Tonya D.

Who would like to talk about how these guys saved me thousands of dollars?! I'm not joking! They came out to the house to check on a running toilet and noticed that our toilets were installed incorrectly (by previous owners) and were surprised they weren't leaking Into the house already. They found a razor being used as a splint under one of the toilets! I was at work during all of this but my husband said the guys doing the work were super nice and very knowledgeable. Thank you!

Samantha M.

Good Call Plumbing is amazing! We will never use another company! They are very prompt, professional and friendly. They go WAY above and beyond! Brett and Ed worked quickly to identify a leak in our shower, keeping me informed along the way. They navigated seamlessly around a young infant and a barking dog! They also cleaned up very well after they were finished with the repair. We would HIGHLY recommend this company!

Heather W.

They do good work but are expensive. We were never given an estimate before the work and I was told by the owner after I questioned the amount of the bill that we MUST ASK for estimate. Pleased with the work not pleased with prices or with the owner.