Good 2 Go Plumbing

Alice M.

Chase and Javonte are awesome. Top notch customer service - clean shoes too!

So this team of plumbers was straight up, honest and kinda funny. Enjoyable and knowledgeable to boot

Thank you - I would totally recommend them. I lost my 10k ring down the toilet and they did everything they could to help me retrieve it.

They also could have ""sold"" me a new $700 toilet but instead answered my questions, and provided me guidance for next time -- which means they will have me as a repeat customer. Rock on!

Anna H.

We've needed their services twice: once for a sewer relining, the second time to replace an old cast-iron sink drain. Both times they were efficient, professional and gave us great results. Chase and Javonte were polite and friendly, and cleaned up after themselves when all was finished. Highly recommend them!

greg l.

If it was possible to rate this company 0 stars I would.
I was quoted an _estimate_ of no more than $550 plus tax for a dishwasher and air gap installation.
I thought that was excessive, especially since I had already bought the dishwasher from Lowe's, but since it was only an estimate I scheduled the appointment.
When the plumber and his helper arrived the first thing they wanted to do was charge me the full $550 + tax ($600 total). This was especially troubling since they were under the impression that it was only a dishwasher install job. After a call to their office they found out the job was a little more involved than just a dishwasher, charged my credit card $600, and proceeded to work for 90 minutes.
When the job was done I was told I would be sent via email an invoice for their work later in the day.
When I had still not received an invoice 2 days later, and the original charge of $600 had not been adjusted to show only 90 minutes of work, I contacted Good2Go plumbing and they sent out an invoice that day.
Imagine my shock when it showed a $600 charge for a non-emergency, non-weekend, 90 minutes service call.
At this point I decided to get estimates from 2 other plumbing companies in the area and received quotes for $220 and $250 for the same work.
I then contacted Good2Go regarding what I considered to be a gross overcharging for 90 minutes of work. The response was he thought he should have charged me $765 but was willing not to charge me the ""full"" amount.
Obviously this company prays on unsuspecting homeowners and it would appear they are more interested in ripping off customers than doing work for a fair price.
I will be reporting them to the WA State licensing board as well as the Better Business Bureau.

Zelma K.

I usually don't write reviews but this needs to be said. I thought I had a leak in my shower as I couldn't figure out where a small puddle of water was coming from at the base of my tub. They came out, cut a hole in my wall, charged me $330 to tell me that there was no leak and I was just a messy shower taker. I knew different. After thinking about it, I then checked the caulking between tub and tile and sure enough, I found the leak. Fixed it MYSLEF for $7 of caulking! The also wanted to charge me $350 to change the guts inside my toilet, or better yet, I should get a new toilet (I just replaced it 4 years ago) for $600. I wanted a washer put on my outdoor faucet and he wanted to charge me $350 for that. I sent them on their way with a $330 check and they left me with a garbage bag full of cut drywall.

Andrea A.

Chase and his team were amazing. I really appreciate his patience with me, answering all my questions and also going above and beyond - explaining our issue to the water company. Chase is honest and very straightforward so that made everything easier for us. They did a great job and I highly recommend them!

Donna T.

I had a leak in my upstairs shower and Chris sent out Caleb and Blaine. They removed and replaced the existing shower drain and p-trap and resealed the shower. No more leak! They knew their stuff and were very prompt and respectful. I highly recommend this company for your plumbing problems.

Vijoleta W.

Our water heater busted on 01/01/18. I called around during that holiday the only company that answered my call was Good To Go Plumbing.
They came out right away and took out our old water heater and luckily they had a new one on their truck for replacement. Yes, their prices are
steep...high...but that is what immediate emergency services costs.
02/23/2018 had another emergency this morning, busted waterline in the crawlspace due to freezing temperatures. I called super early and again they answered right away and they were at my house within the hour, along with giving me instructions over the phone to prevent any more damages. They arrived, assessed the problem and fixed it within 45 minutes. I appreciate their thoroughness -explaining every step and why the issue happened - as well as their cleanliness - cleaning the mess up after the job was done - . I will keep their phone number and services on speed dial for any plumbing services/ issues I have. I highly recommend this company.

Kelsey S.

Hot water heater went out one morning before heading to work. I put a work request on Angie's List and Chase from the company called within 2 minutes, a little fast and unexpected, but good response time. They were able to make it out that day in the late afternoon after I got home from work. Ended up replacing the entire water heater, gas, in a matter of about 1.25 hrs.

With a military discount, cost was $1455...

A few days later, found the same water heater at Home Depot for $514.

I called the company back and was told that they make sure to use professional grade Rheem supplies/materials, whereas Home Depot would use materials of a lesser quality. Thus resulting in the large price difference. Chase quoted $1500-1800 as a usual estimate for them (Good 2 Go Plumbing) to replace a water heater (to include labor).

Great personalities, fast work, happy to support a family-owned business. Just want everyone to know the price differences before making a decision if they ever find themselves in a situation like mine.

Plamen H.

$350 to replace a stop valve under a sink. That's ridiculous, it takes less than 15m to do that. Didn't hire him.

Sandy W.

I originally called Good to Go Plumbing because we had a suspiciously lush patch of grass in our dry lawn. At the time they said we had a slow leak in a toilet. They recommended I contact my home warranty to repair it. I did. Last week, I received a notice that our water consumption had tripled. I called Good to Go who came out that afternoon. The pipe from the water main to the house had to be replaced. They provided a quote and explained what needed to be replaced. I called on Friday and by Tuesday afternoon, my water pressure was back to normal and I had a new water shut off under the house.

Good 2 Go offers a clear estimate and responds quickly. I really appreciate that they are training apprentices who are attentive to customer questions.