Gold Star Plumbing & Drain

Emily P.

Katrina answered the phone promptly and so professionally! We had our backyard hose break off a copper valve that was connected to our main home water source. So obviously we need that fixed immediately.
She assured us that she can have Chris, who has years of experience and it really shows! He was at our home within 30 minutes because Katrina said we could be his next stop. How AMAZING.
They charge $79 for a service fee to come and asses the situation.
Chris gave me one way that he wanted to try before doing a way that would cost way more and time.
Within 25 minutes, he had installed the new pieces and fixed everything. Tested it out and we were back in business to having water in the entire home.
10/10 would recommend.
Also the service charge is a one time fee (probably for a certain period of time probably not forever) as long as they have been to the home recently. This company is so worth having in your contact books.
Props to having them as employees!

G L.

Chris came out and advised me on a water hammering issue if ANY fixture was turned on and off . Chris came back and installed a pressure regulator and a expansion tank. Problem fixed !
Thank you, Chris ! Great job Gold Star Plumbing !

Alan L.

Chris and Clay arrived on time and were very pleasant to work with. They diagnosed the problem and resolved it quickly.

I will definitely use them again as the need arises.

Sonya C.

I waited a few weeks to post my review on this company. Our hot water heater went out and we had some water damage to the drywall and it was an absolute mess. I called this company because it was highly recommended on Nextdoor. They came out, got the situation assessed, and got me a quote. They were not pushy, they were friendly, and they got hired on the spot. There was a relatively new technician with the company that did some less than great work when the job was done. I called, complained, and just about wrote a bad review. Gold star was able to turn things around. They answered my frustrated calls, there was always someone to answer the phone, they communicate effectively through text and phone call. They came out and fixed everything that needed to be fixed and did what it took to make sure the job was done the way they pride themselves in the work being done. It's beautiful.

5 stars for:
- Quality
- Price
- Ease of Scheduling
- communication
- follow through
- personal responsibility
- Compassion
- Reliability
- Professionalism

I met several of the technicians and I would recommend every last one of them. Some star players that I can remember the names of: Katrina, Mike, and Anthony. I know there were several others so I'm sorry I don't remember your names.

Thank you. I appreciate the service and cooperation in getting this job done - the right way.

Alexis N.

Incredible family owned company. They have the best customer service it's always a pleasure to work with them.

Beverly K.

We called gold star to fix a drip in a shower head and he took the valve off and replaced it backwards. He denied he did this and he told me that I didn't understand plumbing. He didn't listen to me he was rude and terrible I tried talking to him in his truck and he wouldn't roll his window down. The company did nothing

Jeanine O.

After a mysterious recent leak in our guest bathroom, we had Gold Star Plumbing come out to try to find the source of the water leaking out underneath the wall and into the hallway. While they could have charged us a lot of money to tear up the whole bathroom, they took a conservative approach and had two other companies come and seek out where the leak was coming from. Our insurance company was quite happy about that. It turned out the leak was very odd and easily fixed for less than $400. Their workmanship and follow up was meticulous. We couldn't be more pleased. We will certainly be having them back for any future plumbing problems.

Patrick H.

I sometimes think these reviews are faked or paid for, but I swear I'm legit and here to praise the honesty of these guys. I had another plumbing company come out to scope my sewers, and they told me I had roots everywhere and needed $6,000 worth of work. I wanted a second opinion, so a few months later Chris from Gold Star scoped it and showed the other guys were trying to con me. The pipes were fine, none of the root incursion the other company alleged. Saved me a ton of money and headache.

Hector P.

Justin was very polite & professional will gladly recommend him to anyone that may need a plumber

Mandy G.

Cody was awesome. My situation was a bit complicated and not something he could work on however he quickly recommended me another company that could and was able to come out same day. I really appreciated his help and honesty, great service.