Gold Star

Company Overview

Gold Star Plumbing

Greetings, I'm Matt Thompson, founder of Gold Star Service. We are recognized as the premier plumbing, heating, air conditioning, and drain cleaning company in Long Island.

We are the trusted choice for ensuring home comfort and safety. Whether we are fixing plumbing issues or installing heating and air conditioning systems, our customers love our on-time service, professional uniforms, and attention to detail in their homes. We always ensure to leave the space clean before we depart.

It’s our skilled team that differentiates us from the rest. We recruit top-notch professionals. They undergo rigorous training to meet our high standards, and we prioritize their happiness to ensure they stay with us for the long haul!

Our staff consists of skilled professionals! Every team member, from the phone operator to the technician, is highly qualified and at the top of their profession.

We understand our customers lead busy lives, so we arrive as promised, present all options and costs, and complete the job as agreed.

Our dedication to outstanding customer service has earned us a AAA+ rating from the Better Business Bureau, and we consistently receive five-star ratings on platforms like Google, Facebook, and Home Advisor!

Home comfort and safety are our top priorities. This commitment is why many people call Gold Star Service for expert help, professional recommendations, and a guarantee of satisfaction. When we began our family-owned business in 2010, we considered many names. In the end, we settled on ""Gold Star"" not as a self-compliment, but as a reminder of the level of service we aim to deliver.

Gold Star Plumbing is a family-run business that I enjoy seeing flourish while providing outstanding customer service. I am grateful to be part of this organization. Putting in the effort every day to better serve my family, clients, and team brings me tremendous happiness.