Gold Star

Company Overview

Gold Star Plumbing

Greetings, I'm Matt Thompson, founder of Gold Star Service. We are recognized as the premier plumbing, heating, air conditioning, and drain cleaning company in Long Island.

We are the trusted choice for ensuring home comfort and safety. Whether we are fixing plumbing issues or installing heating and air conditioning systems, our customers love our on-time service, professional uniforms, and attention to detail in their homes. We guarantee a clean workspace before we finish our job.

Our team is what sets us apart from the competition. We select only the best talent. We train them to meet our exacting standards and keep them satisfied so they remain with us for years to come!

Our team members are true experts! Every team member, from the phone operator to the technician, is highly qualified and at the top of their profession.

We know our clients are busy, so we show up when expected, explain all options and costs, and complete the job as discussed!

Our dedication to outstanding customer service has earned us a AAA+ rating from the Better Business Bureau, and we consistently receive five-star ratings on platforms like Google, Facebook, and Home Advisor!

We take home comfort and safety seriously. That’s why so many choose Gold Star Service for expert assistance, professional guidance, and a 100% satisfaction guarantee. When we started our family-owned business in 2010, we had countless ideas for our name. Ultimately, we chose ""Gold Star"" not as a self-congratulatory label, but as a reminder of the service we aspire to provide.

Gold Star Plumbing is a family-run business that I enjoy seeing flourish while providing outstanding customer service. I appreciate being involved in this organization. Putting in the effort every day to better serve my family, clients, and team brings me tremendous happiness.