Gold Medal Service

Robert G.

My 20-plus year old A/C system was found to be mold encrusted on my inspection from Michael Elbaz at Gold Medal this year. I knew that it was time to replace it. Michael arranged a same day quote from John Servez at Gold Medal and I scheduled a next-day installation.

Today, Gold Medal sent an inside and an outside crew and finished the entire job in a few hours. Replacement unit is top-end Lennox and the energy efficiency will earn me a rebate from PSE&G as well as make my monthly electric bill a bit lower.

The install team was top-notch and respected my home with drop cloths and shoe covers. Special thanks today to Andrew and Cody for a job well done.

Scott B.

Perfection. Arrived on time, detailed everything before starting, agreed on the price and estimate was spot on. Good clean work and took all the mess with them. What more could one ask for.

Yes they were a bit more expensive than a small shop, but the quality of the work was worth it to me.

John S.

the technician arrived on time , quickly diagnosed the problem, explained clearly to my wife what needed to be done. he performed the repair and made sure my wife was fully satisfied with his work. he thoroughly cleaned the work area. the fee charged was very reasonable and we would not hesitate to call gold metal service again should the need arise.

Laurie O.

Our plumber, Jeff, was superb!
Knowledgeable, patient, caring
He assessed the problem, gave us options, and got the job done.
Couldn't be more pleased.

Gerald S.

Gold Medal Service is who you want to call when you are counting on reliable service and a job done right. They take their time evaluating your situation whether it be HVAC Plumbing or Electric. They explain your and offer a warranty. They never give you a rush job. They show up when they say they will. They are available 24/7 everyday including holidays. They are not the least expensive option but they are the highest in quality and professionalism. Two years ago I got from them a new 2 zone HVAC system and just recently I converted to a tankless water heater and I added a whole house water softener. I'm considering for the future a whole house standby generator.

These are big ticket items that need to be done correctly with Gold Medal I know I'm getting the best in the business. They also offer financing.

Bill J.

Gold medal doesn't make money charging you for a basic service call. Gold medal makes money by up selling you something that you probably don't need. Just because you buy into their service contract, it doesn't mean that you are on the priority list to get a prompt service call just when you need it most.

J L.

It has been more than a month since I wrote this review and received a response from the owner. He said he would follow up and someone would contact me. I have never been contacted by anyone. Not surprised! Do not use this company!

Thomas K.

I had used Gold Medal Service before so I called them when I had leak coming from one of my radiators. The technician arrived when scheduled and conducted an inspection of the problem. He indicated he would provide me with two prices, one if I had a membership with Gold Medal and a second if I decided not to purchase the membership. I explained twice I was not interested in a membership and just wanted the price to repair the problem. Despite my request he provided me with both prices. The price seemed high so I paid for the estimate/dispatch fee which was reasonable. I was able to find another plumber to perform the work for a much lower, reasonable cost. The technician was professional but all business.

Pat B.

I wouldn't hire this company for anything. Incompetent and over priced.

PSEG technician told me that a line jaw inside my meter socket is burned out and I needed to have a licensed electrician to replace the meter socket.
I checked Yelp and found the ""Gold Medal Service"". I checked its website and it states open 24 hours and same day repair. But when I called, it told me that it was booked till Monday. I told them what problem was and the meter socket needed to be replaced.
On Monday, a technician came and I told him what the problem is with the meter socket. The technician initially insisted the wires were not good even after I told him about the problems of the jaw line of the meter socket. I particularly asked him the problem with the meter line jaw. He said ""no, the meter is good."" He still said the meter jaw was good even after I pointed out the one jaw line is open and the rest three were tightly closely. The technician insisted the wire was bad, not the meter line jaw. He gave me the option of replace the wire for $651. In the meanwhile, he tried to sell a membership of $299.
I asked him to do the repair. For whatever reason, he told me that he found out the problem is with the meter socket. Then, he said, he had to call his boss to get a quote. Couple minutes later, he said he had the quote in his book. Then, he gave me an estimate of $3800. Then, he tried to sell $299 membership again.
I told him it is too much. Honestly, I didn't trust him to do the work. Then, he asked me to pay $158 fee for this investigation fee. I told him there was nothing to investigate. PSEG already told me what the problem was and all I need is a licensed electrician who could offer an decent estimate and ready to start working. I refused to pay the ""investigation"" fee.

I hired another electrician to finish the same work, the cost is less than half Gold Medal Service asked.

So I will never use this company.

Joe C.

Can't really tell you if they know the job. Apparently they hired the only germaphobe sewer cleaner in the country. I had a main sewer line back up in my cellar. This has happened before due to roots in the pipe so I knew the drill. I cleaned the work area, but the floor leading to it was still wet. Though boots and rubber gloves are standard protocol, the tech who showed refused to work the job because of the still damp floor leading to it, which was the only way to the entrance that could fit their equipment. He whined a bit more, then left. I called another service who did the job in about 20 minutes ( rotoboring through the line). How can you be a germaphobe and work in the sewer service industry? I then called them back and said that I was finishing with the wet-vac and when could I re-schedule? They hung up on me twice after long holds. I got the feeling that the germaphobe was their only tech. The only reason they got even one star was because Yelp won't allow no stars. A worthless waste of time. If you call them you may lose a day before someone else can come. PASS!