Gogo Rooter

Sandy W.

Christian and Victor did a great job. Very professional. We are satisfied with their services.

Debbie Q.

Husam Khan was amazing. Did a good job and cleaned up very nice after all work was done.

Julie W.

It started out as a clogged bathtub. We tried drano and baking soda, vinegar, & hot water and a plunger. But no luck. A long condensed story with a happy ending. It was hard to find a recognizable plumber. I called a 800 number who sent out Jermaine from Gogo Rooter. Jermaine called to say he was on his way.

After explaining I have a clogged bathtub, I could hear Jermaine working on it. He came back 30 minutes later, his tool snapped so something else must be going on. The house is on a slab so we were limited. We decided on drilling thru the outside wall and into the cement.

After opening the wall and drilling thru:

A. The p-trap was blocked. The flow diverter rusted and broke away from the faucet and fell into the p trap area and over the years it rusted and finally blocked the entire pipe. It was not going to drain. B. The shower was leaking for years so the support beam was crumbling. C. The cast iron tub was also rusting.

The fix:

1. Fix the p trap & plumbing 2. Find and fix the leak in the shower plumbing 3. Replace the tub 4. Fix the support beam 5. Replace the insulation and re-plaster the walls. 6. Retile the tub. 7. Cosmetic - repaint

We also needed city permits and their sign offs.

It was a huge project all due to a clogged bathtub. Jermaine, the plumber walked us thru and oversaw the whole project. He was amazing. The company called to make sure we didn't have additional questions at the end of the day but Jermaine answered them all and found out the answers for us right away when we had them.

It took a few weeks without a tub. Jermaine is a great plumber. He fixed the plumbing issue, the p-trap and shower leak super quick. He removed the tile & tub and replaced the tub in one day with a buddy. The city needed to sign off on the fix before they were able to do more work.

After the first inspection we got the go ahead for tile. The first tile guy the company sent over in the afternoon, tiled half the tub and took a break, then called it quits when he came back because the city had a noise ordinance. Why break at 6 and then come back at 8?

The company sent out another tile guy, Henry who said he couldn't fix the uneven tile on the walls, the dips, the protrusion, unevenly cut tile, etc... Henry said he would have to pull it all out and restart so we needed to contact the company. I called and sent pictures to Jermaine. Jermaine talked to his boss. Henry came back out, demo and redid all the tile. Now it looks great.

Jermaine sent pictures in to the city and they approved the final sign off. Jermaine painted, cleaned up the remaining material and now we are all good.

I would definitely recommend Jermaine for all your plumbing needs. Next time, if i want to just switch out a fixture, I'm calling Jermaine. He's very knowledgeable and makes it look so easy.

Mike P.

To whoever this may concern in a positive way :-), I want to commend one of your technicians by the name of angel for the address of 2219 Tara Villa Avenue East Palo Alto , let me start off by saying this young gentleman was very professional and respectful to my auntie's house , he put on all the proper clothing to respect the house he did all the measurements I washed them like a walk through the whole time and he's the golden standard of procedure when it comes to this line of work , he can stand by his performance and he knows a satisfaction of the woman job and I know this just by observing him I do in my entrepreneur just like your business, I own repossession company and I do AAA work for roadside assistance, and this employee that you have angel is a golden standard for your corporation and I'm not just saying this and I wouldn't waste my time giving reviews unless I'm truly motivated to do so :-)

Akane T.

Very quick and thorough service. Both victor and jesus did a great job with our huge plumbing problems.

Kay D.

""I was having 14 friends over for a luncheon at noon on St. Patrick's Day when my sink clogged up and started to purge water all over my floor!

We soaked up the water, and I got on the phone looking for a company that could come over right away. Gogo Rooter said they could have a plumber there in 45 minutes! Now mind you, this was a holiday and a Sunday at about 8:30 in the morning.

Jesus B. (who was very polite and efficient) arrived and after checking everything out, he was able to do a temporary fix to get me up and running for my party to continue as planned, with no one aware I had had any problems a few hours before. That meant my dishwasher, garbage disposal, etc. were up and working. Before Jesus left that day, we had agreed on a full repair to be done in two days with a signed contract in hand.

Thank you Gogo Rooter! I would highly recommend this company to my friends and family."" -- My mom

Mike C.

This is the second time that I used Go go Rooter. Excellent service. The service man is Christian. He spend the afternoon stopping the leak in the shower. Highly recommend

Gerri S.

We had a mystery leak upstairs. Christian tracked down the source which was an old drain line fitting that was sometimes leaking and sometimes not. He fixed it and more importantly kept us informed of what was happening and why and left
the site cleaner and better then when he started. we'll definitely ask for him
again if we need plumbing done.

Charles V.

Quick response. Amanda is not only a great repair person but also shows great pride in her work. She makes sure that the work area is clean and dry before leaving. She's is able to quickly determine the problem and the repairs needed. I will ask for again on any other plumbing problem that I have and definitely recommend her to my friends and my relatives.

Claudia Weist W.

Quick response, Angel was a great technician and did a good job. I would highly recommend him.