Goettl's High Desert Mechanical

Cynthia J.

I loved Carl. He was professional, fixed the problem, gave me options. He did not push product or contracts.
Love this company . The prices were fair and reasonable.
Crj

Brent C.

You guys are the best! Stressful time having my unit go out,they made everything super easy for us. Friendliest service with a quote on the spot. Had everything ordered and installed in under 2 days! Thank you guys for your great service!!

Paula G.

We highly recommend Goettl's...a very good decision on our part! High quality, meticulous in their craft, work ethics were A+, a supportive team for each other, respectful of us and each other, and clean. There wasn't a speck of any dirt, dust, insulation, etc. left behind. They answered any questions we had in a manner we could understand (not being in the field). Thank you Luke, Derek, Ricardo, Renee, and Jake.

Angela S.

My husband and I decided to buy an a/c unit. We had decided to go with Goettles because could finance through Costco this is there preferred vender. As they should be. Hank Goettles came to the house and we talked about our needs. So we were given prices for 3 different options. We picked one they installed it. Very professional staff kept us informed.
Come to find out they made a mistake forgot to place a part on to catch condensation. Needless to say we got water under our wood floors. We called them and they were on it we worked with an employee named Dane. Just like having your brother on the project I felt like we were family. They came and pulled the unit, had Servpro put new sub floor in and paid a contractor to replace all of our wood floors. We had them throughout the house. Paid for hotels and inconvenience, integrity should be there name. That's why you go with the best. Thank you Goettl's. Don't go anywhere else.
Angela.

David C.

Called in my request for service on a Saturday... responded immediately... schedule service call Monday morning...by 10AM Monday the problem was fixed: A/C had been leaking coolant and going on and off all night, they spent an hour diagnosing and fixing. Problem solved. Does it get any better than this? No, it does not.
David in Sedona

Sara C.

I have given these people plenty of work over the years and have referred them to several people. I recently walked into the office and requested some repairs on a property we were selling. I left my contact info and information on the work that was needed and was told Dirk would call. No call. I called a few days later and told my story and the lady said Dirk would call me. No call. I was deliberately blown off after using them for years. This is just the most horrible customer service.

John W.

Outstanding Service from Goettl's HDM

We have been using Geoettl's for years for annual maintenance on our heating and air conditioning system. After 15 years one of the units was in trouble so we decided to replace the entire system using Geottl's because of our experience with them and their great reputation. They installed the Trane system in one day including spraying sealant in the steel duct work. Thanks go to Luke, the first salesman on site and the installation professionals, Ulysses, Cesar, Sene and Ryon. They all did a super job and were courteous and pleasant to work with.

K L R.

We had Goettl's High Desert Mechanical install three heating and air-conditioning units in our home
I was impressed with Hank the salesman. He was very knowledgable and efficient. The units were scheduled to be installed in 10 days. When the installation crew arrive at 8:00am their were three Workman. I was told they would have the units installed in one day and they did. They were very professional and installed the pipes and wires with care. They made sure everything was first class. It was like they were working on there own home. They cleaned up leaving no trash or cardboard. They also tested the units to make sure they worked correctly and explained how operate the units.
In about one week they had an inspector come out and review the installation. No problems.

Working with the employees of Goettl has been a very pleasant experience. The office personel notified us when the installers er coming and filled out all the papers for our warranty.

I give 6 star to the Goettl Group for their fine work.

PS: It snowed just a few days after my heating was installed.

Jacob P.

Frhank was my sales rep and gave me a great deal on a brand new AC system. My old system was 18 years old, very loud and ran up my electricity bill every month. My new system is very efficient and my dog and I can sleep comfortably now. Thanks Frhank!

Jaymi E.

We called 3 times for a plumbing emergency and spoke to an answering service. No one ever called to say if they were coming or not. After waiting all day and into the evening, I called another company who came to our house within a half hour. Won't bother with Goettl's again.