Godby Heating Plumbing Electrical

Rob G.

I needed a half turn master shut off valve for the water installed. I called and asked for a ballpark figure and the price was so good I told them let's do business. They came out the next morning and installed it and thank God they did, because I had a leak in the upstairs toilet where I needed to turn the water off that night. I definitely will use them again.

Larry B.

We have been a customer of Godby for probably over 10 years. We are on their Club Godby. I'll say they have very good service however, I called to have them look at a couple of things. There is a $99 service call which is fine. We needed a frost free outside spigot repaired and Gary the technician (who has been here before and is a nice guy) gave me the estimate to replace one outside faucet (spigot) and I was shocked. I expected it to be over $200.? but it was over $400. Labor is over $200 per hour. I told Gary to forget it and paid the $99 call fee. We will be looking for another HVAC and plumbing company. BTW, the 3 stars were for their service. If I had to give a star rating on pricing, it would be a one.

Domino E.

I had many issues with the brand new AC and ductwork install in 2018. Now it's 2021 and I have major AC repairs that will cost well over $1k in labor alone. Can't say for all of their work, but it really seems like absolutely awful installation happened and I'm stuck holding the $$$$ bag to pay for continual repairs. The issue with the system is NOT normal within 3 years. Extremely disappointed in the quality that I received from this company. Not sure why my system is this bad; not sure if the techs had some sort of bias, or what, but the $5500 A/C system that was installed has had nothing but issues.

Jen B.

From start to finish the Godby team was extremely helpful, courteous and were able to get us an appointment quickly. I have already recommended them to other friends.

Jeff C.

I've never had a better experience than with John, Will, and the whole crew!! They stayed late to finish a two day job on a Friday. So cool. We are the kings of hot water. Or better yet, the ladies in the house say we are the queens of hot water. Get the tankless and recirculating pump. You won't regret it.

Craig C.

Good job replacing a faucet. 4 stars because price seemed high to me for a straight forward job, but that might be standard rates. Quick service and good communications.

Sheila K.

Very disappointed. I called Godby to find an electrical problem because a neighbor recommended them. We'd had a leak and the plumber (who did a great job) said the cause was an electrical current arcing on the pipes from malfunctioning fixtures. Godby's electrician spent something like four hours examining our electrical service and assured me there was no problem.

A month later, another leak. Plumber (same company but different individual) confirmed the problem was electricity on the pipes. Called Barth Electric; they sent an electrician who found the problem promptly and fixed it. Needless to say, I would NEVER use Godby again. Not only did we throw out the money we paid them, but the subsequent leak that could have been avoided cost nearly 400 to fix--and that's before repairing the hole in the drywall.

Eugene S.

The only reason I will not give Godby five stars, I'll explain later. Air conditioner went out in my home. Godby has serviced my home before, so I gave them a call. A technician came out, and told me it was the furnace. It was the original furnace that came with the house, so I figured it was time to replace it. The person I spoke with to set up the appointment was very kind and got my appointment set up for the next day. She also gave me a window as to how long the job would take. The next day came and I received a call from Deacon telling me that they are on the way. Soon after, Deacon and Joe was at my door. They introduced themselves, and came in. Right away they got started on removing the old one and in with the new one. During that time, Joe came upstairs and put in the new thermostat. He told me that when they were finished, he'd explain the new functions on it (digital, touch screen, Bluetooth, very cool!). Not long after, they called me downstairs and the job was done. Joe came with me back upstairs and explained in detail the use of the new thermostat. During the time in my home, both guys were very professional, courtious and easy to get along with. Great job guys. As they were leaving, I asked for a business card. They said they didn't have cards of their own. Godby, get your technicians business cards!
Now, the only reason for the 4 stars was because I had to have a very minor adjustment made. Without calling, the guy just showed up! I could see that he was from Godby by his vehicle and shirt, but didn't tell me who He was. He got the job done quickly and was nice, but gave no heads up that he was on his way.

Connie C.

Thank you Godby for coming out in an emergency call. I had no air conditioning and my 90 year old mother coming to my house. Adam fixed the problem in a very professional manner. A big, big thank you to Stephanie for her patience and calmness. You told me you would see it through and you did. Thank you.

Cornelius G.

We had just purchased a new home that required a lot of updates before our move in date. The home was in disrepair, including the furnace and A/C unit. I called Godby to come out and determine whether or not it could be repaired or if we needed a whole new system.

The representative that they sent out was very knowledgeable and explained to us the issues with the existing system. They got us a number quickly and were able to get our furnace, coil and A/C unit replaced under budget.

The technicians that installed our new system were great. They were clean cut, nicely dressed and did a great job. We were extremely happy with the service provided and will definitely use Godby again.