Gilman Heating, Cooling & Plumbing

Sharon B.

WOW! Best of the best in this business. Superior response time and valued employees. Honestly ....they worked so hard to correct years of neglect on MY home and if you want help then call GILMAN.
Brandon, Blake and Josh saved me. Just saying.

Hannah H.

TLDR: They tried to charge me $4800 for a job another plumber did for $200.
As a new homeowner, I'm not familiar with plumbing. I was so shocked to hear that my 3-year old home that had an inspection one month prior needed a whopping $4800 of plumbing work to address a leak and some pipes that weren't angled right in the crawl space. The two technicians, Pete and Steven, even told me they ""had never seen anything like it in 27 years of residential."" This is AFTER charging me $580 just to come out. On a whim, I called a second plumber. He assessed the same problem and did the work right on the spot for ~$200. I'm extremely disappointed that businesses like Gilman take advantage of a younger woman homeowner.

I'm not one for drama, but this egregious overcharge seemed too blatant not to comment on. If you're anyone, be wary. If you're a woman, expect to get absurdly price gouged. It's really cruel of them and disappointing.

Michelle M.

Very professional, everyone who came to the house was polite and friendly, they were very respectful of my house and made sure to use drop cloths and clean up after, they respond quickly to your needs and got me in the same day I called with issues, I highly recommend the maintenance plan it is worth it- helps with savings if things go wrong, it is easy to schedule appointments on-line as well, have had wonderful experiences with staff for HVAC and plumbing, they will work non-stop to fix your issues, they also text and email a picture of the technician that will be coming to your house so you know who to expect

Peggy S.

A very nice man came out and quickly diagnosed a significant problem with my well tank. In doing so, he found a small leak in a pipe in the same utility room. I was with him for literally 3 minutes and he told me the leak would be simple to fix.

I just received a bill for $429!!

They are a very nice company with ridiculously high prices.

I will never use them again.

Peggy Snead

Becca S.

Gilman installed and maintained our HVAC units for about 12 years at our previous home and did a great job! When we moved to our new home they inspected our HVAC unit and thankfully everything was fine. We wanted a multi-split for our garage and that was installed last week. So excited, it is very quiet and works well for our garage. We never had a need for their plumbing services in the past, however, our new home had a leak in the crawlspace, it was a Saturday, Gilman came out within the hour. Did a great job! The office staff and technicians are always friendly and polite.

Dennis R.

We have been good customers of Gilman for several years, but no longer. Last week we had them come to unstop a shower drain. They sent a nice young man (maybe 25 tops) and he was in our home working a little over an hour. The bill? $360. The bill stated that they had changed out 2 faucets, so I called the office and asked them to review it, and they said they would and have a plumbing supervisor call me back. Never got a call, so I called back about 3 days later and was told the same thing. I waiting again -- still no call, so I called back and said I wold hold on the phone until they got someone to talk to me. The person said hold on, and came back after about 5 minutes, where she informed me that the bill was correct and that I could not speak with a supervisor. In todays world I know people are busy, staff is short, etc., but customer service still needs to be delivered and questions answered. The price was outrageous. We were on maintenance plans for AC/Heat as well -- but have cancelled that. This business does not care enough about its customers to even speak on the phone or make callbacks. Don't use them.

Butch B.

Called at 3 PM for AC not working. Outside temperature was 95, heat index maybe 100. Dispatcher told me a tech would be at our house between 4 and 7 pm. Tech arrived at 4:10 PM. Problem solved by 5:15. Will call them again.

Maka L.

Absolute RIP OFF !!!! They'll take advantage of your situation and will rip off as much as they can, not even fixing the problem...
We had AC issue, Gilman technician came out and told us that it's an old unit and not worth fixing, but he can do a temporary fix, so he added a freon to it, charged us 1600$ Ac stopped working in two weeks or so, and after I called them and said it stopped working, they said, well, there was a leak so all the Freon probably leaked out
Long story short the technician added Freon to the unit even though he knew it would leak out , but he never told us anything about the leak or tried to fix the leak first, which is kinda given, you fix something before you put liquid in it !!!!
They offered they would put new unit and take out 1600$ out of it, but then they gave us quote so high, other company did the same job , for couple thousand less....

So yeah, watch out before you consider calling them!!!


UPDATE ! Vice president of the company just called me several hours after this review calling me ""Winy FUCKING BITCH"" for putting this review !!!! Threatening to send me For collection, although I have no idea what is he talking about we paid the bill right away lol ....
If they are so great and right and I'm wrong , why are they cursing not me??? didn't provide his name (told me to figure out myself) very professional VERY !!!!

Tara C.

Our HVAC System needed routine maintenance/inspection. Troy Huffman was our technician. Mr. Huffman was very professional and extremely knowledgeable regarding his craft. He arrived on time and completed his work quickly and efficiently. I would highly recommend Gilman, and specifically Mr. Huffman, to anyone with heating, cooling & plumbing needs!

Thank you Mr. Huffman for your help!

Nancy Y.

I called Gilman after being told by two other companies that they were too busy to service my commercial unit at 3:00 on super hot day (understandable). I crossed my fingers, called Gilman and couldn't have been more impressed by how nice the person who answered was. Not only did they fix our unit, from the time I called to it being fixed was less than an hour and a half. I couldn't be happier.