Gillece Services

M Z.

STAY AWAY!
I just paid $265.00 for a water heater repair that I was quoted 1k for by Gillece! This is a water heater they installed 4 years ago with a 6 year warranty!

Carly M.

Gillece sent someone to my home named Ron for an emergency HVAC call. As soon as he arrived he started quoting me for additional work that I did not want or need. All we needed was a replacement air conditioning unit. I told him I needed to call my boyfriend, the home owner, to discuss pricing. He kept telling me not to call him and encouraged me to sign up for a loan through Ally Financial to pay for the overpriced work he wanted us to go with. From there I sent him on his way. We ended up with no A/C unit and had to shop elsewhere. I have never seen someone so blatantly attempt to sell unwanted services to a woman home alone. I would compare him to a sleazy used car salesman. If I could give Gillece 0 stars I would do so happily. My suggestion is to RUN don't walk from Gillece and their sleazy business practices. I know Gillece checks these reviews and will say they can't find me in their database which is because my boyfriend set my appointment and not a valid excuse for their behavior. I am actively consulting my attorney and am considering legal action at this time.

Jennifer B.

kaleb was great he was very helpful and honest. This is towards Gillece itself. the price was outrageous for doing nothing but telling us there was grease clogging the pipe from the previous owners. I specifically asked the first guy that came Scott, before we paid $1100, what would the outcome likely be. Basically what to expect for $1100 he said the problem will be fixed if it doesn't need dug up under the ground. Okay I paid the money and when it was all said and done they had to call another guy if we wanted it fixed another $1500 to unclog the pipe ??!!! I was mad by then I felt cheated I would never recommend them again to anyone! EVER! My husband went to Home Depot and bought grease and hair remover and a bladder. fixed it for $80 himself. For what they were charging 1100 PLUS 1500 for!

DO NOT RECOMMEND GILLECE

Roger D.

paid $500 to get one circuit breaker replaced in my panel and 2 days later it tripped again will not call them back ....

Chris L.

We were having issues with a 6 year old hot water heater which was new when we built the house. Gillece came and decided that we need a new hot water tank. Even though i thought it was premature, i thought fine... give me a quote for a tankless water heater to replace the old tank style heater. They gave me a quote for $8,400!! I called a competitor and was told that we really just needed a new expansion tank which was around $300. We had already talked ourselves into a new tankless system and asked for a quote... the competition came in at $5,300... same brand, same size! We also had a leaking kitchen faucet, Gillece quoted me $600+ dollars to replace just the handle, not the faucet spout, just the handle...i got the same job done with our handyman, same handle for $300!! If these aren't predatory practices I don't know what are... luckily we did our due diligence but i recommend that if you call Gillece, that you also shop around because their prices are off the chart!! They got my $85 diagnostic fee and that's the last they will see of my money.

Dallas M.

Despite the fact that there are literally 140 negative reviews and they have the worst rating I think I've ever seen in a service company, they did great for me!

Alex B.

Emily, I appreciate that you are likely in a marketing or coms role at Gillece and aren't responsible for their policies or practices, so this is not directed at you, you're just doing your job.

I'm never going to get my money back and the company is probably still trying to scam people in the same way it did with me. Calling in to discuss my concerns isn't going to change anything and was the first thing i tried when this all happened originally. Since writing my original review 11 months ago I learned that the PA Attorney Generals office is actively investigating your company for the exact same type of business practices I reported. Hopefully that will change something.

Matt W.

Only giving 2 stars because the tech was great. Diagnosed and gave some suggestions on replacing my hot water heater. Everything went downhill when it came to pricing, roughly 300% mark up. Canceled the repair and called someone else and saved $3K.

Kevin J.

Run away. $85 diagnostic. $550 FOR A DRAIN SNAKING THAT TOOK 15 MINUTES. 4 days later, Drain is obstructed again and they want me to pay to have it fixed again.

Charging back, screw you Gillece! You guys are incompetent

Shawn C.

They came to my home today, and provided quote. $2400 to add breaker and an outlet/switch. I was quoted by another company $350 for same job.