Giddens Brothers Plumbing Heating & Air

Dane T.

I recently purchased a Regency gas insert for my fireplace from Giddens Brothers. They were vey knowledgeable concerning the type and size insert that would work best and had several designs to choose from. They knew exactly what I needed to succesfully complete the application for the Air Resources Board rebate too. Very accomodating for the installation scheduling and they have their own professional installation crew. The work was completed on time and they did a great job with all aspects of the installation. The Recency insert is great! I would highly recommend Giddens Brothers.

R V.

These guys are not professional at all. They charge you for services that they did not even fix or complete. I wouldn't recommend these guys at all. Go somewhere else and save your time and money. Had 2 different tech guys come out and each of them had a different reason as to what was wrong with my AC system. They obviously don't know what they're doing and are doing unnecessary repairs and sticking you with a large bill.

Kevin G.

The staff and owner ""Bill"" saved my bacon more than once. They are honest and their integrity is unparalleled. Not only gave me a great price but also walked me through installing it over the phone. I highly recommend this business. 5 stars

M B.

These guys make it happen, I had a problem with my AC, and that day I had service. They took some serial numbers off my unit, told me I was still under warranty, gave me a price I was very happy with. Thanks Giddens Brothers!

Robin H.

The Service guy came right out told us that we had a leak. Put in some dye and said he would be back in two weeks to check to see where the leak was. He was at my house a max of 15 mins. He never returned. Two months later I receive a bill for over $250 dollars. They charged for service call, dye, freon and labor. When we called to question, the man that answered the phone was extremely rude and unprofessional. I had asked why we were charged for both labor and a service call when no one ever returned. We were basically told too bad, deal with it. I dealt with them five years ago and they were wonderful, efficient and friendly. I am not sure what happened but I will never use them or recommend them to anyone I know. That's to bad that one of our own small businesses in Galt treats customers that way. They make a bad name for local businesses in the area.

Nicole P.

I was able to get an appointment quickly and one that worked with my schedule. Service Tech Jason was knowledgeable and had great customer service. Hoping my problem is fixed and I won't need A/C service for some time but if I do..... I'd call Again!

Pam C.

This place overcharges and does not have good customer service. One of the guys is not a people-person. It's too bad I went through them first because of these ""great reviews."" I was out a couple hundred dollars and they didnt do anything for me. After experiencing yet another unit issue, I decided not to go back through these guys after the first bad experience. I found a different company in Galt and am very happy with their service. This other company fixed my issue and was reasonably priced.
This place charges for a ""service fee"" just to come out and look at the issue. They don't schedule on weekends either, so it makes it very inconvenient for their customers who work M-F. What a waste of my time and money!

James M.

After our ac/heating system died we checked several providers including calling SMUD for advice. We settled on the best by far, Giddens Brothers in Galt. Paul Bill, Nick and Duncan provided us the most professional, best value, most expert and expeditious installation (within 5 days of signing contract) that we have experienced in a long time. In fact because of the value, service, and professionalism we are going to also have them install a new water heater. Thanks Paul, Bill, Nick, and Duncan.

Stephen A.

I shopped for a gas fireplace from Manteca, Stockton, Lodi and to Galt. I found the salespeople at Gliddens Brothers to best suit my interests. They were not overly pushy in wanting to make the sale by easily answered all questions I had.

Thanks to all who made this an easy process. I have recommended them to several people.
Steve

Megan N.

The pellet stove we purchased looks great in the house