Gibson's Heating & Plumbing

Wyatt A.

We just had Austin Pulver at our home to check our Heating and air. Austin did a wonderful job. Austin also recommended us to install an Oxidizing UVC System to purify the air in our home. Austin is very professional and courteous.

Chad H.

The reason I am writing this review is because I do t understand why it cost a thousand dollars to replace a pressure tank. The research shows that the pressure tank I have only cost 100 dollars and the pressure gauge cost 15 dollars at Menards and Home Depot
So an estimate of 1000 makes no sense no way should labor cost that much: and Gibson's doesn't offer a military discount either
If you come across the same problem it is way more cost efficient to replace them yourself

J.M. D.

I will NEVER recommend Gibson's Heating & Plumbing. They tell you they'll be there at a certain time and call you to tell you they can't get there until later. Then when it's dark outside they can't get to your house until the next morning. This happened for 5 days straight!! They said that my frozen pipes weren't as much of an emergency as those people who needed heating repairs!! Then they finally told me it would take at least 2 more days before they could come out to my house. That meant I would have been without water for a solid WEEK. And since they didn't come out to my house when I first asked them to, my pipes burst! Thanks for everything Gibson's! You've proven you're a poor excuse for a business!

Tamera S.

I called Gibson's because of a discount I had, when he came to my place 2 years ago to service my 1985 furnace in my mobile home he completely cleaned the 'gunk' and dust out and replaced a piece that was in deed needed. Then he told me about a payment plan where I pay $8 auto pay each month and then my next annual service call is already paid which includes discounts on future calls including the 24 hour call in case of an emergency and the office called about my annual appointment when the date was near. Very friendly, explains any issues or what he's done clearly so I understand. I recommend Gibson's for their customer service, knowledge and the payment plan.

Janet K.

Great service - Jake was my service Pro. This was a regularly scheduled maintenance program - Jake showed me what was wrong, what the potential damage could be, and provided several levels of estimates allowing me to choose the one that fit me most. He was quick and efficient.

Dustin C.

Jason came and fixed our central air, we had previously hired 2 local companies to come out and fix it but both failed to fix the problem and charged us an arm and a leg! But Jason came out, identified the problem, gave us a price and came back 2 days later and fixed it! The bill was exactly what he quoted us! I highly recommend Gibson's! I'm a satisfied customer!

James C.

Shane K. was everything you could want in a tech. Showed early with advance phone call, diagnosed my furnace problem within a couple of minutes, gave me a reasonable total price, completed the service, I paid him with my debit card. He even wore slippers so as not to track anything in to my house. All this within 2 hours of calling them.

Jim M.

My high rating is a result of the great service I got from their service tech Josh K. I had a thermostat installed earlier in the day on Friday by another tech but the furnace fan kept shutting off and turning back on in very short cycles. Josh came out on Friday night and quickly diagnosed the problem and fixed the issue. His thoroughness in his work gave me great confidence that my furnace was repaired correctly.

Jeremy P.

We called because of a clogged drain that was keeping us from using our a/c on a very warm day. We were not expecting to have someone show up after 4:00 p.m. on a Friday. Within an hour we were receiving a call from Josh saying he was on his way. He showed up and was very courteous and answered all of my annoying questions. A little while later the drain was fixed and the a/c back on. He was a savior.

Adam M.

I would have given a 1 star rating but my wife said that the service technician (Colin I believe) who came to our home was very pleasant and professional. Our air conditioning quit working yesterday and I noticed the fan on the compressor had quit running. I manually got the fan to start by pushing it and figured the capacitor had gone bad. I would have purchased the capacitor on my own (about $15 online and a 5 minute job to do myself) and replaced it but I was going to be out of town so we called Gibsons who was recommended to us. They performed a diagnostic test ($79) and determined that the capacitor was bad as expected as well as a bad wire that needed to be replaced. The total cost came out to over $450. The technician could not explain why this cost was so high other than stating that they go by the ""book cost"" when the part likely cost less than $20 and took less than an hour of his time to replace the wire and capacitor. I understand the diagnostic fee, expense for the technical expertise of the technician and the upcharge on parts and would be happy to pay $150-$200 for this service but $450 is simply taking advantage of customers.