G&G Heating & Air Conditioning

Ken J.

Very good father and son team. Competent and competitive pricing. They arrive on time, have the expertise to do the job correctly and efficiently. I will use them again.

Frances L.

Had a summer time tune up and got ready for winter. The service technicians explained how the hvac unit in my new home worked and thankfully everything was in working order and they replaced all the worn out doo-dads in the units. Would like to see vent cleaning as a service offered. Thank you!!

Bob C.

Exceptional Service by G&G... Thank You~!
They were professional and responsive and completed maintenance/repair on our 17 year old furnace at a reasonable price.
I'm always waiting for contractors to try and upsell or push replacement of something that doesn't need replaced. Not an issue with G&G... They have certainly earned all my future heating and cooling business.

David A.

I've tried several heating and cooling places in the Lacey/Olympia area and these guys are the best! They are very professional and they don't act like they're doing you favor. I had my furnace blower fan replaced by them and I asked for a sales representative to come to the house and give me a quote on a whole new furnace and AC system. Cory, the G&G/American Standard sales rep, was on time, friendly, and very knowledgeable. I had done some research on furnace and AC systems and had scheduled appointments with sales representatives from Trane and Carrier as well. However, after meeting Cory and listening to his recommendations, I canceled my other appointments. He knew his business but never tried to up-sell me on equipment that I didn't need. I'm fact, he tried to talk me out of unnecessary and pricey upgrades. On installation day, the G&G crew with team lead Zach were on time and ready to work. They had all of the equipment they needed and got the job done fast. I am very happy with the quality of the work that they did and all of the little details that they looked after. When they were done, the explained the new system to me and showed me how to use the new control panel. They even fabricated and installed a sheet metal paperwork holder on the side of the furnace. Nice touch! If you want good quality and at a great value, call G&G.

Barbara B.

We have a contract with this business for ongoing maintenance. So very helpful, good people, rapid response when we need them. Highly recommend!

Patricia W.

Got my air working so I'm grateful for that. Employee who came out (forgot his name) was very professional and nice. Ended up costing more than originally thought but overall I was happy.

Ken R.

Nick from G&G arrived promptly to give us information and a quote for a ductless mini split. We had recently purchased our home, and the room with one wall against the garage was very cold. We kept the door shut so the cold air would not enter the rest of the house. Nick climbed into the attic. He determined that we actually did have heat in that room, but with the door closed it would not get warm. He recommended that we leave the door open rather than invest in a ductless unit. His professionalism and honesty is much appreciated. Based on this experience we highly recommend G&G Heating.

Food L.

I called and they came out the next morning. The worker was quick and efficient. Was here a half hour and replaced my thermocouple and went on his way. A little expensive, but they came promptly and got the job done.

Kris G.

Last Friday morning I realized that our natural gas hot water heater had succumbed overnight. I called a plumbing service recommended by my neighbor, and they kindly called me back Monday to explain they were booked through mid-July. I spent the next couple hours researching and placing calls to plumbers all over Thurston, Pierce and Mason counties. Ultimately I received a call-back from G & G Heating, and an hour later their scheduler let me know a crew would be here today between 11:30-1:30. They arrived at 11:40, and two hours later their work was done!

Things I really appreciated: The scheduler told me what the cost of the new tank and service would be, and it was exactly that. Greg, who has been a plumber for 34 years, came up from the cellar every 30 minutes or so to give me brief updates.

I have recently become anxiety-prone when confronted with unexpected household problems and challenges. But there was zero drama. Overall, what I most appreciated about G & G was their representatives' overall professionalism, including two charming and competent female office workers.

Great thanks to all!

Sarah H.

I use G & G to service my furnace and fireplace. They are always kind and prompt. Their technician answered all my questions and was very courteous. He cleaned up after himself and I was very happy. He was honest with not being able to service my electric water heater which I really appreciated. In the past they have been more than willing to address any concerns I have about my heating systems and have always been willing to help. I highly recommend this business.