GF Bowman

Ann D.

I no longer do business with this company. They give potential customers a run around about cost. I need to have the faucet/valve connect to my washing machine changed; the valve no longer closes to shut off the water supply. One of the hoses is leaking and needs to be changed but I can't do it because I can't shut off the water. Bowman's office personnel told me it would be $89 for someone to arrive at my house, look at the situation, and then quote me a price. She completely refused to tell me approximately how much it would cost to change the faucet/valve. Another plumbing company was very reliable, told me it would cost $155 for their worker to come to my house and do the first hour of work. After the first hour they charge in 15 minute increments. Since I know everything is accessible and this is an easy job for a plumber, my cost should be about $155 total or maybe up to $195. On the other hand, Bowman's owner/office personnel treat customers with complete disrespect giving me no idea how much it might cost until I have already spent $89. How much might it cost on top of the $89? No one will tell me. I am not willing to take the chance with them. I used to do business with Bowman and, in the past, found the service personnel who came to my house to be pleasant and knowledgeable. But the change in pricing procedures has revealed that this is NOT a company that treats customers with honesty and respect. I won't do business with them any more.

Edward G.

Dave and Caleb were great! The took time to explain my complicated tankless combination water heater and boiler, showing me and tagging the various shutoff valves in case of an emergency. They patiently answered all my questions and performed the annual maintenance steps. I will be using this company for the maintenance of my air conditioner as well. Very pleased with the service.

Amanda E.

I purchased two toilets from Home Depot and was looking for a plumber just to install and haul away the old toilets. Thought and budgeted for it to cost $5-600 and was given an estimate of $1520 (plus show up fee of $79). Seriously? These folks are a highway rip off!!! Called my handyman and got it done for less than 1/3 of the price. Total rip off. DO NOT USE THEM!

Joy W.

I was not informed of replacement costs in order to agree to the dispatch fee with knowledge. The service technician agree that the dispatch fee should have been waived. Technician was honest confirming same unit was available at lowes for hundreds of dollars less. If the number one rule is to replace a garbage disposal leaking water, for which the call center was informed, providing the replacement charge was warranted in order for the customer to make a sound decision on dispatch. This bait and switch technique is dishonest and fraught.

Greg F.

Rated poorly for: Responsiveness, Value, Quality
What a pleasant surprise G.F. Bowman turned out to be. Terrific from start to finish. They rate 6 Stars on a 5 Star scale! :)

Very impressed, highly recommended, and will definitely use them for ANY future needs!
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Above was my first review on 12/7 -- things are very different today, 12/9. It turned out the defrost board they replaced for $558 on 12/7, wasn't the only problem with our heat pump. The t-stat was also bad, and that took 2 more visits to fix, as of today, 12/9.

We've been on very costly Emergency Heat the past 2 days and a space heater. Today cost an additional $387. So our aging heat pump has cost us just shy of $1000 and considerable pain and suffering.

If I had not called Bowman's today to follow up, since we'd heard nothing from them, no one would have come til at least tomorrow, if ever. One hand did not seem to know what the other was doing there. The lady I spoke to today, after fully explaining the situation of our past 3 days, told me she had been on vacation and knew nothing about it. Who does business like that?

I can promise anyone reading this review that if you use G.F. Bowman, you do so at your own peril, for we won't be calling on them ever again.

Louise S.

My TPAC unit stopped working two months ago. The initial technician who came out tried but could not get the unit working again. I was not suprised due to the age of the unit. That is when the good customer service ended. Another individual came out and I specifically said I wanted a white unit and was told yes that is what they come in. when they finally arrived with the unit, it was beige not white. I contacted the TPAC maker and was told they do not make white units. You would think Bowman would have checked this out before they ordered the unit. When I said I wanted a white one, I was told they would check it out. After waiting for many phones not returned, and another another person come out to look at the unit, I am still waiting for a white unit. I am starting to believe I will never see a white air conditioning unit. I would skip this company if you want any type of customer service,

C N.

Had a air conditioner failure at 10:30PM on a Friday night.
Contacted Bowman on the service line and by 8AM received a call to schedule a technician Saturday. Rates were explained and by 10AM technician arrived. He quickly troubled shoot the problem and had the air conditioner up and running in no time. Excellent service

Ali Y.

Service tech was on time, and professional.
Work done on a 24K Btu mini split unit, flared 4 connections, pressure tested the lines and charged coolant, the tech was done in less that 2hrs, cost was $502.00 seemed a bit salty, next time I will shop around a bit better

Regina C.

The work that was done was great; the person that came to the house kept everything clean/was polite/etc.

The three stars are for the following:
* They charge a $79 service fee for coming out to the house. Now, I totally get a business charging something to cover off on their time, especially if I decided not to have them do the work to fix the issue. Having said that, this fee does not get applied to any actual work that gets done after they diagnose the problem. I've never had that be the case with a service provider. You pay the $79 and on top of that, you pay the full price they quote to actually fix the problem.
* Our main issue was a cracked garbage disposal, which we ended up having them replace. That was good. While the technician was here, however, I asked to get a quote for a clogged toilet. This was something that my husband was confident he could fix with a plunger, but having moved to the area relatively recently, we didn't have one in the house. I figured while an expert was here, might as well see what it would be to fix it. The quote I received was $181! I think this is ridiculous. We moved from Los Angeles, arguably what is considered an expensive city. The most I've ever paid to have a toilet cleared is $150, and that was through a chain which was not typically known to have the best prices in town. Passed on having that service done, bought a $15 plunger, problem solved.
* I got a pretty hard sell on their warranty service. They check all your plumbing for a fee and your $79 service fee gets waived for any future work. I passed. Three times, because it kept getting brought up.

In a pinch, I would use them again from a quality of service standpoint, but I'm not on board with their pricing. I understand that you get what you pay for, but having moved from a large city where costs were not low, I am shocked at how expensive their prices are.

Anthony A.

Bowman replaced our heat pump in 2012, about 3 months later the circuit breaker they installed for the outside unit shorted in the main electrical panel. 1 month after that, the circuit breaker they installed for the indoor unit shorted. Fortunately I was home both times as there was significant arcing each time. Neither circuit breaker was rated for use in my panel, and were from a manufacturer that stopped making breakers in the 90's. G.F. Bowman refused to stand behind their work and turned it over to their insurance company, Erie, who said there was no proof the incorrect circuit breakers that most likely were used caused the short. So, paid them $12k for the install and they refused to cover $1,100 to repair their work. If you want to risk having your home burn down, use them. If not, find someone else.