Getzschman Heating

SHaroldS S.

Slow Service, Lack of experienced technicians. I have used Getzschman's for 20 years and their service has significantly dropped in the last 4-5 years.

JuliAnne O.

Made an appointment online to have my A/C looked at since it was not blowing cold air. Easy to schedule an appointment on their site and they got back to me quickly. The projected date they could come out was a week away, but that was to be expected given it is the beginning of the season and most people are probably having their units serviced or finding out like myself, that something is not working right. They were able to fit me in the next day and fixed the issue quickly! Ben H was very helpful and explained what he needed to do as well as how signing up for their service plan would save me money not only today, but on any future repairs/diagnostic work. He did not try to sell me the service plan, I inquired about it. The cost to repair what was wrong even without signing up for the service plan was fair and affordable. I would definitely recommend Getzschman! Thank you!

Craig C.

As a homeowner for 10 years in the Omaha area I have used Getzschman exclusively until now. The service technicians have always been honest and great to work with. Less than a year ago I purchase a brand new heat pump after my 15 year old system was no longer viable. They gave me a slight price reduction based off their last repair not extending the life of my old system and the cost was still 15K which seemed pricey. My first warning sign was during installation the installers didn't replace the return lines to the exterior unit as quoted on the install and they took my brand new smart Honeywell thermostat with them when I told them I would purchase a new one that included humidity control and they could just install the cheap Honeywell digital one that came with the system. After purchasing the new smart Honeywell thermostat the new installer came out and said I didn't have enough wires running to their newly installed cheap thermostat, I wasn't home at the time so I dropped it but there actually was enough wires. Then just recently the exterior fan unit wasn't running and they sent out a service technician who said he found a voltage fault that was causing a problem. He said there would be no charge as it was under the 5 year parts and labor warranty. Then after this, Fred the service manager said that the labor for diagnostics is not free because I didn't sign their service agreement. Needless to say my heat pump with be serviced by another company with their G-Force sticker garbage all over it from now on. I don't know what has changed but they obviously are only looking to keep people over a barrel and not honor the work they do and the products they have already installed.

Erin C.

I bought an new air conditioning unit and hot water heater from getzchman's. They gave me a great price and the technicians went above and beyond in both installations to make sure my old wiring was replaced and the old corroded chimney was replaced. Thanks to Jesse and brad for the excellent hot water heater installation. It's really given me peace of mind to have these items updated and up to code!

Pamela F.

Here is your response: I have experienced excellent customer service, from installing a new furnace/AC to getting the furnace commissioned to operate at peak performance. Lastly, the technicians who cleaned the air ducts did an excellent job. This was all accomplished at an amazing price.

Karen P.

I had an issue with my heating unit the evening of Thanksgiving where it was not working. The next day, I knew there might be an issue with having a technician come and repair since it was a holiday weekend. I called Getzschman and the person I spoke with was professional and polite. She was very clear that a technician would be able to come to the house but was unsure of a time since it was a busy day with service calls.

Brian, our technician called me much earlier than I had expected to inform me that he was on his way. He was great! He was very professional, fixed the issue (which was minor) and was great to chat with. Best part...I have heat again!

I've never used Getzschman Heating & Air Conditioning before but would definitely use them again and highly recommend them.

Andrew S.

This is the 3rd HVAC company I have used in 7 years, and I am really pleased with the outcomes today. We made a service call several weeks back, and the provider came early, wore appropriate uniforms and protective booties, and was very professional. All issues were resolved within the hour, and the bill was very reasonable. Overall, I would gladly call them again for future service calls.

Kael S.

Fast scheduling service. I got an appt the same day I called. During the heat wave. Really friendly and knowledgeable people. Nathan (service) got me up and running until I could get a new unit. Corey got me set up for one the next day. First thing Monday it will be installed. Wow! Wow! Wow!

Alejandro R.

Great Saturday service. Fast, honest and right on the price. Highly recommend.
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Dave B.

Our go-to HVAC maintenance and repair. We've had them fix and tube both the heater and the AC. We recommend them. We have a yearly contract with them.

The staff is genial and relaxed. Phone support and service 24/7. Well worth it!