Get Rooter & Plumbing

Elizabeth T.

I had a semi clogged toilet and had received a quote from another company that was more than I thought it would be. So I opted out and went for another opinion. I found Get Rooter & Plumbing on Yelp, sent them a message and within minutes I got a response. They were able to send a technician out to me the same day. Andrew was the technician and he was super friendly, nice and informative, told me what he was going to do and did just that. He unclogged my toilet and was able to tell me what caused the toilet to clog and put everything back all under an hour. I definitely recommend them

Shannon J.

Quick, professional, friendly, and affordable service. We would use them again! Thank you!

Patricia M.

I had two toilets that didn't flush well and they augured them for me. Their price on the web site says drain cleaning: $68, but doesn't mention the quantity. So that was $68 dollars apiece. Insanely expensive. I'm mad at myself because I could've bought an auger at Home Depot for 15-40 bucks. Looks dead simple to operate.

Then I also had a toilet that had an air leak. It was constantly hissing and I figured it would be a matter of time before it started leaking water, so they quoted me $250 to replace the fill mechanism. HOLY SMOKES! I could buy the kit at Home Depot for $25 and figure out how to do it myself. The guy knocked off $100 and I didn't really want to do it myself. So, I ended up paying $150 for a $15 part replace. I wish that were the worst of it, but it wasn't. After he left my toilet started filling and leaking water. I called the company and they said it was probably the flapper valve. So I went down to HD and bought a new one and put it in myself. While removing the old flapper valve I found a piece of white tubing. Not sure if that got left behind when the guy changed out the fill unit and that was causing me the issue, or not. But at least it is working now, thanks to my efforts, not theirs.

Very disappointed at the price and the results. I totally feel taken advantage of.

Marty P.

Put in a quote request via Yelp for the first time. We had a freak accident where a large plastic piece of my wife's hair dryer got flushed and stuck in the toilet. The worst part is we were 5 min from leaving out of town. So I turned the water off and had to leave for the weekend.

I submitted a quote request using Yelp and got several speedy replies, one of which was Get rooter. Javier was quick and concise and also offered to come out, diagnose the problem, and give us a quote for free.

We set an appointment for that Monday and we were off.

The technician Omar showed up right at the beginning of the window. Unfortunately they couldn't get the object out with a snake or vacuum so they had to take off the toilet which did cost more. But they were very upfront, not pushy, and earnest. Problem was solved and we were all good within a 30 minutes.

We will definitely be using them again

Irene C.

We needed an emergency repair due to a break in an irrigation system that was quickly turning our street into a small lake.

Unfortunately, this situation happened around 5 pm on Saturday, which meant that repair options were limited. Within 2 hours, we called about 10-12 different businesses that advertised emergency plumbing services. Out of them, about half called back and admitted that they have no staff on call in Encinitas ; the rest did not bother answering at all.

Out of pure desperation, I created a project on Yelp and Get Rooter& Plumbing got in touch with me right away (the other 5 businesses on the project list did not have anyone on call until Monday). Within 45 minutes, a service truck pulled in our driveway and the technician, Mani (Manuel) immediately got to work.

The repair was not easy, since the pipe got squeezed by a giant tree root that wrapped around it it. Plus, it was dark, slippery and mosquitos were merciless.

I was very impressed at Mani's level of dedication and professionalism during those several hours. He was great in communicating what the issue was, what he is planning to do, what is happening now and what's next and he did a great job on fixing the repair.

I highly recommend this business. Thank you!

Loy R.

Had a toilet leak last Saturday got a few quotes here on Yelp this was the only company that would come same day and didn't charge me for a weekend rate. Their quote was inline with the others. Plumber came on time and did the job quickly. Overall great service.

Selena G.

Get rooter came quickly and did an amazing job for a great price. Thank you, Manny! You were informative, friendly and helpful.

Chris B.

Get Rooter & Pimblibg were the quickest to respond and to come to my place for a leaked toilet due to a rusted bolt. Manny came the same day and fixed my toilet for about the same price from other plumber's quote. He replaced the toilet flush valve, flapper and all that good stuff.. all the work is guaranteed one year. Thank you Get Rooter Plumbing and Manny for the quick honest work!

J. W.

$215 to install a toilet is outrageous. Moreover, apparently they did not read the original request for quote closely. Javier's reply to my ""Outrageous"" comment proves this. I know the sensitivities of a small business, Javier should read up on 80 yr. old Senior who are also 100% disabled veterans.

Simon K.

Javier came out and assessed my water heater swap from propane to electric. He gave me a good honest quote and was able to come back the next day to complete the job quickly and efficiently. Great customer service, attentive and efficient. He gave me a reasonable and fair price compared to other plumbers I had inquired the same service about.