Gerard Plumbing & Heating

Jack F.

A technician installed an outdoor frost free hose bibb on my house two to three years ago. At the time he told me he was leaving the company and planned to move. The cost of his work had me joking about paying for a chunk of his relocation costs! Soon afterward, the bibb leaked and had to be adjusted. The next spring it had to be worked on again. And this spring, it had to be replaced due to not working at all. The replacement cost was $274 and, as before, the bill was not itemized. The first installation was somewhere around $350 and was done by one technician. This one was completed by two men two to three years later and cost less. It's confusing and frustrating, but I'm retired and don't have the energy to fight with them. My only consolation is that I'm having a new HVAC system installed next week and didn't consider Gerard Plumbing for even a second.
Jack F

Lou M.

BEWARE OF GERARD....GET AN ITEMIZED BILL...DON'T USE THEM...
GET THE PRICE UP FRONT BEFORE USING THEM....
Gerard came to perform 3 services: replace bathroom faucet with a faucet I'd purchased; replace shower faucet/handle with one I'd purchased; repair leaky toilet:
2 plumbers arrived around 11 am and finished at 11:45am. It was a very quick and easy job for them. The plumber replaced my bathroom sink faucet with one that he had in his van, not the one I'd purchased? (The leaky toilet still leaked after they left.) I was given a bill, on the spot, that was NOT itemized, for $750.00. Hmmm. I wrote the better BBB and Gerard continued to state that the services rendered were valued at a $750 non-itemized bill. I called several other plumbing companies, and no other company would've charged or done what Gerard did. I paid the fair and reasonable amount of $250, ($95/hour and $155 for their faucet, total of $250.) I will never use them again. There are so many other plumbing companies out there who are honest, with integrity and just good people.
$750.00 for 45 minutes of work ???? That's a $500 difference in what is fair and reasonable and taking advantage of a person who happens to be a woman. I've since found & use a wonderful plumbing company who I trust completely and they do excellent work.
BEWARE OF GERARD.....DON'T USE THEM....BEWARE OF GERARD..

Aaron Z.

Was told to call office for phone consultation. Office had no idea what was being requested and gave attitude and snippy remarks when explaining the project. I had yelp narrow project down for contractors providing free estimates. This company said it is $79 for them to 'look' at the project.

Kristin C.

Larry was great ! He fixed our broken pipe quickly and efficiently. He has been to our home a few times and every time we have had great service . Thank you !

Kevin C.

I called with a frustrating plumbing issue which required a second emergency Visit to my home. The technician (Jason) was knowledgeable, pleasant, & professional on both visits. I would definitely look to Gerard Plumbing for future needs!

Rebecca M.

Gerard plumbing review for yelp


The plumber that came out to the house was absolutely great. He did a great job, was personable & respectful. The wait time to get someone in to do it was a lot less than other plumbers for a non emergency service. The guy I spoke to on the phone over the weekend was also great. However, they quoted me one price over the phone over the weekend, when someone called on Monday to schedule the service she said ""oh, he gave you a nice discount for that"" then when the plumber came onsite he charged my mother $100 more than the highest end of the quote. Originally, I asked to install a valve & a dishwasher. Turns out the valve was already there, but it did end up needing replaced. So they charged $100 more for less than 2 hours of work and a easier job that originally quoted. They also took down part of my basement ceiling to see how the dishwasher was draining, that I now have to replace, so it is going to cost even more money to repair that now as well.

Michael Z.

It would be better to live with a plumbing problem than to call Gerard Plumbing. They don't know what they are doing but they are very good at charging for their services. The first one came to the house made a problem - that I paid for - and they sent the next guy to fix the problem.
He did not have the tools to remedy the problem. Here is a repair person without tools. Stay far away from Gerard plumbing. Very far!!

Lisa K.

I called Gerard Plumbing to correct a plumbing problem created by another Plumbing company. Their technicians are professional, knowledgeable, and courteous. They came at the appointed time, and they called ahead. They were in and out doing the job to my complete satisfaction. In the future they will be the only plumbers I will call.

Chris S.

Michael was just out at my house to service my furnace. He could not have been nicer and more professional. I am not very savvy when it comes to furnaces but he answered a few questions I had. Could not recommend this company enough.

Susan N.

We are in the process of selling my mom's house and have had several issues come up where we needed a plumber. Every time we called, we were quickly put on the schedule and given the cost upfront. Technicians Larry and Dan both arrived either early or on time and did the job perfectly. We would without a doubt, recommend Gerard Plumbing to anyone who needs this type of work done......don't try to do it yourselt....call Gerard!