George Allen & Sons

Todd T.

Showed up on time (to the minute). The job was harder than I explained and I had to remove drywall so that he could get proper access. He came back later in the day to finish the job even though I know everyone is slammed with business right now. The price was very fair all things considered. This is my new local plumber!

michele l.

Hot water not working properly since heating contractor installed new furnace. Called George Allen & Sons, they walked me through adjusting the temperature over the phone, saving me the cost of a service call. I have used this company before and they have always provided excellent service at a fair price. Highly reccommend.

Robert C.

Needed a new water heater. Below is the pro and cons of my experience in dealing with this company.

Pros:
-Responsive
-Call back in a reasonable amount of time. Installation time was not too far out considering that we just had the CZU fire.
-Good local reputation.
-Was able to work in a cramped area for installation of my water heater. -Removed a cabinet and a water heater support to install the water heater.
-Worked very quickly.
-Good installation.
-Wore a mask.
-Sent a credit card receipt after completion of the work.


Cons:
-Was not able to select any particular brand or no ability to purchase a water heater with a longer warranty period. Was only able to get a water heater with a 6-year warranty. Would of preferred to buy a more premium water heater with at least a 10-year warranty.
-Water heater support was put back and blocks the pilot start/water temp control.
-Did not reinstall my cabinet after installation of the water heater.
-The price was higher than others businesses that I called. About 20% higher.


Will I use them again? Yes. Would I recommend them? Yes. If you are watching your budget, I would not recommend them. If you want quality, reliability and a good reputation, then I would say that they are a business you should consider. You do get what you pay for!

I have some plumbing that needs to get completed on the house, but will delay the work till Covid threat is minimized.

Jamie B.

Butch is the man!!!! He has come to our home to diagnose and fix a few plumbing issues we have had. He was able to come out quickly and always got the job done right. I am so thankful and highly recommend them.

violett s.

Butch is the man. Always shows up on time and does great work. Not too many repair companies want to come out to our house so we are very happy with the quick and efficient work. Thanks guys!

Terry D.

George Allen & Sons provided very honest and timely customer service! In addition, they are one of the few companies that will come out to Scotts Valley. I called them because the water heater went kaput. Turned out to be a fried controller that was under warranty. Hopefully I won't need to call them again anytime soon, but if I have any plumbing issues, they will be the first ones I call.

Jeff O.

Can't say enough so won't even try - just look at the stars and know I strongly and highly recommend unconditionally.

John L.

We had leaky shutoff valves under our kitchen sink, which I discovered while preparing to install our new faucet. We called George Allen & Sons to schedule an appointment to fix the issue, and they were able to come out the very same day. John fixed our shutoff valves and installed our new faucet in an extremely reasonable amount of time, and the work was done very, very well.

I would wholeheartedly recommend George Allen & Sons, and I can't thank them enough for being there for us during this very strange time (shelter in place).

S K.

Tyler with George Allen & Sons Plumbing installed a tankless water heater in my home. Great customer service and an awesome technician!!!
Tyler was prompt ,professional, knowledgable, and courteous. He did the job quickly and he was very efficient while honoring health safety requests and also he cleaned up when he was done!

Thank you Tyler

Joe B.

Our water heater went out. I called around to a couple of plumbers. 2 never returned my calls, two more quoted me prices $500 and $1300 more than here! The plumber arrived on time and had my water heater replaced in an hour! Great experience overall.