Genzel Plumbing Company
Company Overview
Genzel Plumbing Company is your reliable provider for replacing or setting up any water systems. In case of an emergency like a clog, waste line concern, or water leak fix, we are here for you. Choose us as your reliable plumber to repair, install standard or tankless hot water heaters and restroom or kitchen fixtures like wash basins, food waste disposals, faucets, dish cleaning machines, ice production units, soaking tubs, shower units, water closets, or laundry machine hoses.
Genzel Plumbing is a family-owned plumbing company serving the DFW metroplex since the late 90s. We recognize that your residence or business is one of your greatest investments. Being consumers too, we realize it can be difficult to allow a stranger into your private space. Rest assured, our policy is to take an transparent approach to all services we perform.
We aim to gain your trust by providing more in quality, manner and quality. Our dedication has kept us in service for over a long time. We are the McKinney plumbers you can count on!
Robby Genzel is a licensed and experienced Master Plumber, with exceptional expertise in plumbing and client interactions. A man of great character, he is sure to finish the task honestly and correctly, without cutting corners on service quality or support.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Hydro-jetting
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | 8:00 AM - 5:00 PM |
Tue: | 8:00 AM - 5:00 PM |
Wed: | 8:00 AM - 5:00 PM |
Thu: | 8:00 AM - 5:00 PM |
Fri: | 8:00 AM - 5:00 PM |
Sat: | Closed |
Sun: | Closed |
Recommended Customer Reviews

The tech that came out was fine but their pricing seemed wildly high and much higher than another estimate that I had. They were asking for $3600 to change out a water heater. That's pretty steep.
Update: just had a mold remediation company come out to bid the job. Their plumber and team quoted $2600 for the entire project. Plumbing, mold remediation, drywall and paint included. $1000 cheaper the Genzel quoted for JUST the plumbing.
If you call Genzel please make sure you get other quotes.

In my opinion, a rating of 5 stars does seem adequate enough to express how we feel about Genzel Plumbing. They are everything you could ever want or ask for in a plumbing company and so much more. Our son recommended them to us. And, they certainly lived up to everything he told us.
If you grew up in the 50s as I did, you will recall that Superman was described as being " faster than a speeding bullet...." Well, when we called Genzel Plumbing...Parker & Luke showed up at our front door almost that fast. They quickly assessed the situation and fixed the leak "in a flash".
If you find yourself in need of a plumbing company, all I can say is...don't wait! Call Genzel Plumbing right away; you won't regret it. Thank you Genzel Plumbing, Parker, & Luke!!! You guys are our heroes.

We had a leaky hose bib that slowly got worse since the deep freeze we had last year. Brandon from Genzel was able to come out and fix the issue quickly. They were very transparent on the pricing and have a heads up about the variance depending on the severity of the problem. Luckily ours was a simple fix, but we will definitely keep them in mind for future plumbing work.

What a fantastic company. Every single person I interacted with was very professional and courteous. I had a toilet that needed to be reset with new wax ring. Genzel was one of the only companies that didn't charge me a fee to come give me a quote. It turns out their price was really fair too. It was much lower than some others had given over the phone. Brody Genzel (the owner's son) and a helper (forgot name) were very courteous, efficient, and professional. They made quick work of the toilet repair, cleaned the area, and re-sealed around the toilet. I was impressed.

Robby and his guys did an amazing and quick job on our slab leak. Gave us a great price and communication couldn't have been better! Will definitely do business with them again!!

If you want professional work done by a small family owned businesses, I highly recommend Genzel Plumbing. Professional. Timely. Quality Work. Recommend highly.

We were so grateful to Genzel Plumbing for finding a way to come out quickly to fix our outside faucet leak. We had put off getting this fixed but wIth the sudden cold, we were afraid of serious damage to our home's pipes. Although the problem was more serious than we realized, they worked with us on the price and the solution. We highly recommend them!

We recently used Genzel Plumbing to fix a leaky outdoor faucet. They did the job efficiently and thoroughly. I was pleased with the price as well. We love supporting local family businesses that have a high standard of excellence and customer service.

Will be switching over to Genzel Plumbing for all my future needs. Genzel Team arrived on time, were fast to diagnose my problem, and complete job. Trustworthy, reliable and a pleasure to work with.
Call Genzel Plumbing first!!

Folks, let's us tell you about how great, family friendly, and helpful Genzel Plumbing was. The first time in May 2018 Genzel arrived as a third quote to fix a problem and solved it for us without a charge or the BS those other companies gave us. The second time we used them and only them was due to what we thought was just a backed up system. Genzel came out on time and professionally offering advice finding out that what we thought was small was actually a major problem for my family. Within a 24 hour turn around not only did he diagnose 3 collapsed pipes and root issues but had his crew out to fix it so we could use our plumbing. All along the way he updated us with pictures and explanations of the problem and even worked with us on the price. I have rarely ever received such great customer service from anyone and needless to say he was way beyond reasonable. If ever there is a problem at our house or other families we will recommend or use Genzel. Only 5 stars because I couldn't give more.