Genzel Plumbing Company

Sandra J.

Shout Out to Genzel Plumbing - 5 STARS
Recently needed a plumber for a leaky toilet in our new home (less than 3 years old). Tried researching online but was overwhelmed by all the good and bad reviews for most of the businesses. My neighbor suggested Genzel Plumbing and I'm glad we did. Our experience with them from first phone call to end project was positive.
I called and spoke with Amber. I explained our guest bathroom leaky toilet problem. Amber was professional and friendly. She explained there was an upfront $89 charge for a service technician to come out. The service technician would evaluate and let us know the total cost up front. I agreed the charge was acceptable and made an appointment for a service technician to come out to our home.
The morning of the appointment Amber called to let us know Rocky Johnson (Service Technician) with 27 years of experience was on his way. Also received a text & email with Rocky's picture. Rocky arrived on time and was professional and friendly. He assessed the problem and explained what was needed. He was very detailed and patient with our questions before we agreed on the service. Rocky completed the job and left us with a clean bathroom and no leaky toilet. Ask for Rocky Johnson you will not be disappointed.
Regards,
Sandi (Celina, TX)

Josh Z.

The tech that came out was fine but their pricing seemed wildly high and much higher than another estimate that I had. They were asking for $3600 to change out a water heater. That's pretty steep.

Update: just had a mold remediation company come out to bid the job. Their plumber and team quoted $2600 for the entire project. Plumbing, mold remediation, drywall and paint included. $1000 cheaper the Genzel quoted for JUST the plumbing.

If you call Genzel please make sure you get other quotes.

Brenda B.

In my opinion, a rating of 5 stars does seem adequate enough to express how we feel about Genzel Plumbing. They are everything you could ever want or ask for in a plumbing company and so much more. Our son recommended them to us. And, they certainly lived up to everything he told us.

If you grew up in the 50s as I did, you will recall that Superman was described as being " faster than a speeding bullet...." Well, when we called Genzel Plumbing...Parker & Luke showed up at our front door almost that fast. They quickly assessed the situation and fixed the leak "in a flash".

If you find yourself in need of a plumbing company, all I can say is...don't wait! Call Genzel Plumbing right away; you won't regret it. Thank you Genzel Plumbing, Parker, & Luke!!! You guys are our heroes.

Andrew B.

We had a leaky hose bib that slowly got worse since the deep freeze we had last year. Brandon from Genzel was able to come out and fix the issue quickly. They were very transparent on the pricing and have a heads up about the variance depending on the severity of the problem. Luckily ours was a simple fix, but we will definitely keep them in mind for future plumbing work.

BigRed C.

What a fantastic company. Every single person I interacted with was very professional and courteous. I had a toilet that needed to be reset with new wax ring. Genzel was one of the only companies that didn't charge me a fee to come give me a quote. It turns out their price was really fair too. It was much lower than some others had given over the phone. Brody Genzel (the owner's son) and a helper (forgot name) were very courteous, efficient, and professional. They made quick work of the toilet repair, cleaned the area, and re-sealed around the toilet. I was impressed.

Rachel T.

Robby and his guys did an amazing and quick job on our slab leak. Gave us a great price and communication couldn't have been better! Will definitely do business with them again!!

Bella R.

If you want professional work done by a small family owned businesses, I highly recommend Genzel Plumbing. Professional. Timely. Quality Work. Recommend highly.

Faye D.

We were so grateful to Genzel Plumbing for finding a way to come out quickly to fix our outside faucet leak. We had put off getting this fixed but wIth the sudden cold, we were afraid of serious damage to our home's pipes. Although the problem was more serious than we realized, they worked with us on the price and the solution. We highly recommend them!

M C.

We recently used Genzel Plumbing to fix a leaky outdoor faucet. They did the job efficiently and thoroughly. I was pleased with the price as well. We love supporting local family businesses that have a high standard of excellence and customer service.

Karen G.

Will be switching over to Genzel Plumbing for all my future needs. Genzel Team arrived on time, were fast to diagnose my problem, and complete job. Trustworthy, reliable and a pleasure to work with.
Call Genzel Plumbing first!!