Genteel Plumbers

Lisa H.

I'll start by saying I don't like plumbers. I always feel overcharged, things get fixed that break again a month later, or they fix one thing and break another. But as soon as we heard from Genteel Plumbers, I felt immediately like we could trust them. Our water heater gave out 3 days before I was having surgery. After getting multiple estimates sight unseen, these guys came by the house and quoted the fairest price, and even though they had another job going on, they fit us in the next night at 5pm. They showed up early, estimated 2 hours, were done in 2 hours, and we have a great, new water heater. They were nice guys, offer very fair pricing and said they can do anything. I plan on calling them again for EVERY plumbing issue we have in the future.

Erin G.

After detecting a strange smell in my house one night after getting home from work, I sent a request for a plumber through Home Advisor. It was well after hours, but Graham from Genteel Plumbers called me within 30 minutes of sending the request. He then made time to come over the very next day. Graham and Max worked quickly to figure out what was going on and came up with a detailed list of what needed fixing with itemized costs for each. They took pictures of everything to explain to me in plain language what the problems were. They were so helpful and so incredibly professional. In addition, they were honest and even told us we didn't need to do something that we thought we needed done. We've done multiple home renovation projects, and it has been such a struggle to find people who know what they're doing, are professional, and are honest. Genteel Plumbers are all of the above and then some. Plumbing issues are no fun, but Genteel Plumbers made the experience painless. They're an absolute joy to work with, and we will be using them for every plumbing project and issue as long as we live here!!

Yuri G.

Graham and Max were amazing! Our house had all sorts of plumbing issues, and they braved our soggy gross crawlspace to fix them all. The job took less time than they quoted, was done faster, and we couldn't be happier. They were both a pleasure to deal with, and I can't recommend them enough. Good tradespeople are impossible to find in the Bay Area, and these guys will never be short for work as long as they keep this up.

Aileen S.

Called Graham at midnight and he picked up immediately and arrived shortly after. We all thought it was a mildly stubborn clog but when Graham started attacking it with the usual techniques and it wouldn't budge I knew it was going to be a long night.

Graham worked tirelessly and never showed any signs of frustration. After a while it was getting really late and we decided heavier tools and direct pipe work should continue in the morning.

As promised, Graham arrived the next day, on time, and proceeded to do his thing. He kept us informed about what he was doing and why. When he was done, the issue was completely fixed to our full satisfaction.

I can tell that Graham takes a lot of pride in his work and really cares - he does go above and beyond. That is very respectable and I give him my highest recommendations.

Sam W.

Responsive, prompt, knowledgable, efficient, fair and on top of all that - nice people. Recommended!!

Roger G.

These guys are extraordinary.They know the plumbing biz like no-one else,Fast, prompt and really nice guys to boot.I will call them any time I need a perfect job done.

Felipe R.

These guys know what to do! Fast,efficient and very professional.
When you need a plumber don't hesitate one bit on calling The Genteel Plumbers.

Mary S.

I just called Graham this morning for a small job under my bathroom sink, and he came out shortly after. He was knowledgeable, professional, and went out of his way to make it a job well done. I will definitely call him again if needed. I didn't realize until I read another review that he gives a senior discount!

Bruna R.

Fast, efficient, fair prices. I will call these people back! The guys were very nice and showed a lot of knowledge.

jane s.

Graham is courteous, polite, thorough & professional. I called early this morning because my old water heater sprung a leak. He was here promptly & replaced it in a couple of hours. He cleaned up after himself & explained everything. Prices are reasonable & he also gives a senior discount. I highly recommend The Genteel Plumber....24 hour service.