Genmor Plumbing

Adi G.

Our plumber was arrogant and overtly sexist. I think he was a good plumber, but sloppy in the details. He installed a new faucet for us (a lot of work was done by his assistant, who was constantly running back and forth to fetch things from the truck. The plumber never once said to ""thank you"" or ""please"" to him, and just bossed him around.) Right after they left, I tried pulling out the hose from the faucet and it wouldn't retract back - they hadn't even checked to see if their installation worked. The plumber came to fix the problem free of charge the next day. At first he looked at the problem and then said:
""it's not fixable, you need a new faucet."" (This, after we had just paid him to install it the previous day!)
I asked him ""why?""
He said ""could you please call your husband?""
I asked ""Why?""
He said ""I don't think you would understand the problem.""
Wow. It was clear I knew little about sinks. But my husband knows as little, or less, than I do. The plumber had also met my dad, who clearly knew more than I did about sinks. But he didn't ask me to call my dad, which would have been logical - we were in my parent's house, fixing my dad's sink. He asked me to call my husband!
I called my dad, who wasn't available, so the plumber explained the problem to me. It was easily understandable, and I suggested some solutions. He didn't take my recommendations, but he did say he'd look at it a little more. And he did fix the problem.
He forgot to plug the sink disposal back in when he left.

So, overall - the work was fine and the plumber was a nice person, just arrogant and sexist. If you go with this company, be sure to check their work and review all the details before they leave.