Gene Johnson Plumbing & Heating

Angel C.

A Rheem tankless water heater thermistor replacement typically costs between $10 and $20 depending on the specific model and where you purchase it, with the thermistor itself usually costing around $10 and additional labor fees if you have a plumber install that's from google and this how much this company will charge me with labor and the part Rheem tankless water heater thermistor replacement
As Low As $24.80/mo
Your Price
$1,958.30
PremiumPremium Navien NPE240S2 Installation - Tankless to Tankless
This is a special order position and delivery time may vary. As of today estimated time is 1 week. Price includes parts and labor, however it could be decreased depending on the time spent on the repair. 1. Shut off the water supply and drain the residual water from the unit. 2. Disassemble the main control board to get an access to the Moldex connection. 3. Install a new heat exchange thermistor. 4. Ensure that the system is working properly . Trust them u tell me

Amelia G.

Do not hire this company. We were scammed by a man named Pavel Murashev. Over charged and under communicated. Totally unprofessional

B F.

Excellent service replacing a waterheater. Prompt response and would recommend. Friendly and reasonable rates.

Pat M.

I scheduled a routine annual maintenance for our furnace. Everything went smoothly, from setting up the appointment, to the appointment itself. I had been asked to be put on a call list in case of cancellations, and the office called me a couple of times when appointments opened up until we found one that worked. On the appointment day, I got a call or text from the office letting me know when the technician was on his way. Alan arrived when expected, did his work promptly, and explained what he did and what issues he found clearly. He laid out options and prices for what, if any, follow up work I wanted done, took care of payment, and was gone probably within an hour. I would definitely use Gene Johnson again.

Beth F.

Chase came right away and gave me great advice on how to proceed before entering into an expensive job that I might not need. I appreciate the quick response and honesty. If I have a plumbing leak to fix I will definitely use GJP to handle the job.

Morris B.

I'm extremely unhappy with Gene Johnson Services in Seattle. Less than 30 days ago they repaired 4 toilets at a very high cost of nearly $2500. Not even a month goes by and one of the toilets failed. I called for service and they provided a window from noon to 6pm. They couldn't even make a six hr window. No meaningful communication as to when they would arrive. I called them four times to follow-up and no one was helpful. I asked them to contact the technician but was told they can't contact the technician. This is a horrible company. I would not recommend them and I will never use them again.

Lisa Anderson

Steven did an exceptional job of scouting out the source of our fuse shorting as well as replacing the aging sump-pumps. He communicated well with us along the way. We would definitely use him again if needed.

Karen W.

Noah did a great job replacing valve this week.
showed up on time
Good job
thank you

Ciao B.

I have used Gene Johnson Plumbing and Heating on two previous occasions. Both services at that time received a 5-star review.

I called GJ for annual maintenance services. I inquired about the prices for my hot water heater, and other maintenance. To my surprise, I was told they could not disclose the prices, not even ball-park cost. This sounded a bit strange...?

Going on the two past times I made the appt.

Before Tyler arrived, we moved the dryer to allow ample space for the service. I wiped down the dust and cleaned the area. Tyler arrived and started to work. I asked if there was anything he needed from me before he started. He replied ""No"". Several minutes later, I checked on him again, and he pointed out to the release valve and said ""the valve is leaking"". Imagine my surprise, since there was no sign of a leak when I wiped the dusty water heater, and my cleaning towel was NOT wet! I mentioned this to him, no sign of water leaking, no puddle, and he said ""well I see it"".

Erring on the side of caution, I okayed a replacement...Tyler also did other work-- a Moen faucet replacement, was charged as a Kohler. Although both jobs were acceptable, I couldn't help but questioin the ""dripping"" water heater valve. I would have noticed. I questioned my husband when he got home from work, as he helped with clearing the work area. He agreed that it was not leaking whe he wiped down the top of the water heater.

I made everal calls were made to Tyler, for over a week to get a response. I spoke to several employees at Gene Johnson to make sure he got my message to call. Time was scheduled for the call. He claimed he called but the phone never rang.

When he kept ignorning my efforts to communicate and get an explanation for the inconsistencies. I could not help but be suspicious of his work ethic. No one at Gene Johnson could speak to his actions or charges, or his error on the invoices.

After speaking to some neighbors about this incident, I got a ""not surprised"" response from one person. ""Not new"" from the other.

Xueyun W.

Brandon gave a excellent service to my services. Also gave me detailed suggestion on potential services