GBC Services

Shane M.

No call/ No show on a job. If you don't have the common courtesy to respect other peoples time, then you'll keep losing potential clients.

Marianne D.

I hired Tod Garr of GBC services to install two countertops, two sinks, a dishwasher and an air-conditioning unit. The price was to be a total of $975. The lead time was two months because of a special order from Lowe's. Tod was informed that I have a very busy work schedule and that the work absolutely had to be completed before a certain date. (Tod eventually charged $1,347.05 for doing less work than promised; an increase of 38%).

Tod would show up at very irregular intervals, often days later than first promised, with little or very poor excuses demonstrating exceptionally poor planning and unprofessionalism on his part. He very frequently puts his own interests and other clients before his previous appointments instead of living up to his scheduling promises. Once he worked starting on a Friday afternoon into the early evening, and once on a Saturday until 9 or 10 pm after having had literally months to plan a more normal and professional work performance and promising a normal workday for the work performance. He displayed very poor planning and communication skills.

Even worse: Tod eventually stated that he could not install the a/c unit after all, months after being hired. I asked him if he could help install 18 small garden pavers. An associate of his and I myself did most of that work late on a cold Saturday night in the dusk as otherwise, it would not have been done. Tod charged an additional $372.05 cents for this small extra work, including double and triple charges for the same work, a fee for ""delivery and usage"" of his own wheelbarrow (!) and a $75 ""service call for pickup and delivery of a/c unit to your home."" The latter was a charge for me calling him to ask if I could meet him at a store 3 min. from my home to transport the unit and him only being a few minutes away, -not at all mentioning any additional charge-, and getting help lifting the unit on either end.

At one point, Tod sent 40 unsolicited text messages with pictures to my husband! This was very inconvenient and bizarre. At the same time, Tod did not communicate with me, the wife, about the same job. This came across as Tod attempting to curry favor with the husband against the wife; not cool.

Tod is a sweet-talker with a pleasant voice, but with him bailing on an otherwise promised job at a very late stage and attempting to charge no less than 38% more for doing less work than contracted to do, I recommend that you stay far away from this person and company. Tod does not appear to have the construction skills that he clams to have. He may be a nice person privately, but does not appear to be forthright as a professional.