Gattuso Pool Plumbing

Christopher T.

Gattuso built my pool and the craftsmanship is ""okay"". It was built to the builder spec rather than my own and I assume they chose the minimum viable product.

We had a couple of service issues and Gattuso was relatively responsive. Again, not exceptional, not poor either. Better than your average pool builder.

However, I have been trying to get a quote on some upgrades. Just can't seem to get there from here. Again, not uncommon in the pool industry.

I sure would be happy to give my business to pretty much anyone who was responsive to inquiries, showed up, and provided a reasonable level of quality (nothing is ever perfect).

Johnathon W.

Had a swimming pool installed and a couple years later the rebar was poking through the plaster and started to rust. I called several times and spoke with Jennifer to get Gary to call me and he never did. I ended up having to have the entire re-plaster done and it was thousands of dollars. This company does not stand behind its workmanship.

Barry C.

I can't recommend this pool company. We had our pool built by Gattuso pools 8 years ago. After our pool was completed we had to immediately have the spa and pool tanning deck re-sanded as the plaster was too rough. We should have made them re-sand the entire pool. We had to hire another company to do that. Within two years to tile began to pop off the spillway, we hired another company to fix that. Within 4 years our pool pump died and had to be replace by another company. Now our concrete is crumbling because the company poured our concrete over rusty nails. I have been trying to get the owner Gary Gattuso out to look at this mess for over two months

Jennifer S.

Our pool turned out AMAZING! Couldn't be happier! Everyone we spoke to was nice and made the process fun and exciting. The owner Gary Gattuso was friendly and you can tell takes pride in his business! We have already made so many amazing memories with our kids :)

Nadeem S.

What can I say about Gary, we have a issue with our elevated spa draining every time the pool pump turned off. We have had several people come out tell us the check valve or we need to repipe the whole pool at cost 6k. Gary came in and replaced the piping that was connected to the pumps along with check valve. Gary promised to have the problem fixed. Unfortunately the spa continued to drain, so Gary came out on a Saturday morning and spent the morning working on the spa.he finally drained the spa and noticed that one of the skimmer had a second pipe that must be leading to the pool. Which is not normal for a spa to have. He plugged the pipe and solved the problem. Gary replaced several parts free of extra charge and went above and beyond and did it the job for the agreed amount. Gary has earned our business for life. Can't wait to use him for all of our pool needs!

PS B.

Poor communication. Doesn't return phone calls. I've been trying to get information on making upgrades to existing pool but don't get call backs.

David N.

Gattuso Pool must be doing pretty good. I mean the customer service doesn't think to give a request of quote call to any field reps. After I called back, the office rep seemed to feel it was not her problem. When I finally got a call back, the field rep was not the kind of person you would expect to be in a customer service related job. I called back twice to get further questions and never got a call back. This is why I think they are doing good, because I have made more of an effort in reaching them than they have of me. Also, when you look at the google review, you see Gary Gattuso gave himself a 5 star review. the Reviews are meant for people who had service done. Seems a bit questionable.

Walter G.

We engaged Gary Gattuso on our Palm Desert pool project because our first pool was built by him and had been very solid and a nice design. It was an entirely collaborative process, and Gary is the most solid of communicators and a straight shooter.

Pool building is not for the faint of heart. They always require people to have a lot of patience and understanding. What I found with this process was that with solid inputs from me and my partner, Gattuso worked hard to accommodate us and deliver what we required - which was absolute perfection. Gary's been in the business for decades, and his experience proved to be invaluable during our 2-month build process.

It was a lot of work and sweat by Gattuso's hard workers, Gary himself, and us, but the outcome was so worth it. A stunning setting which doubled the value of our home to us personally. We got what we wanted.

Thank you Gattuso Pools!

sheila W.

Outstanding service. We recently refinished and retiled our pool in Palm Springs. Gattusco Pools did a great job. Gary was so helpful throughout the whole process and the pool looks beautiful. The girls in the office were very helpful and were always available to answer my questions in a timely manner. Can't really recommend Gary too highly - he is a total professional and a nice guy too.

Patrick S.

Gattuso, rebuilt our old pool from the ground up and added a spa and water feature, they where great and the after service was OUTSTANDING, Gary the owner was onsite as needed and the Supervisor of the day to day, WOODY, was always responsive and trustworthy