Gatti Plumbing

Kari C.

Response to the business manager: Yes, we have the correct company. Thank you for checking out our other reviews. We just returned from a long awaited Florida vacation. Also, yes, Crowley has a five star rating from us for their work on our house in Rochester.

Jessica O.

Past repairs have fallen apart. I have called them to fix a broken repair in the past, and the guy who came out said it was really a different problem and so he charged me again. Maybe it was, and maybe it wasn't, but when the second thing I'd had them out for broke, I just went with another company instead.

Cheryl P.

Thought garbage disposal needed to be replaced, dishwasher had standing water in the bottom and sink was draining very slowly. To say I'm surprised by Gatti Plumbing is an understatement. Disposal did not need replacing, leak repaired, water drained from dishwasher. The bill was more than reasonable. I will tell everyone how pleased I am with Gatti and highly recommend them. TEN

M T.

I needed a plumber for a real bad leak in the basement and I Called Gotti plumbing because they have never failed me and again they are the best. When I called in on Monday morning, they did not have an appointment available until Tuesday. When I told Robin that it was leaking about a bucket an hour, she tried her best and got me in right away. That was awesome. Mike came out and fixed the problem quickly and did a great job!! Thanks Gotti...you are to he best!!

Jennifer L.

I was very pleased with the professional service both on the phone and in person. Despite some challenges that weren't their fault, the workers remained professional and relaxed and didn't say one negative thing. No swears. They even greeted my 8 year old when he got home from school. Their work was impeccable and clean. Worth the price for me!!

Bill B.

I will say I am quite surprised with the negative reviews of Gatti Plumbing. I have used them several times in the past four years (after getting the run around from several other local plumbing companies), and they are always great. The schedulers do their best to get them to my home as quickly as possible, and then once the servicemen are here they are professional, careful and thorough. It's great to know that Gatti will be there when my family needs them!

Elizabeth B.

We had a terrible experience with this company. The individual that came out to fix it did not find success snaking it the first time, came back the next day and did the SAME thing he did the previous day without finding success. At that point, we were at almost $1000 worth of service and 2 nights without the ability to use the showers, sinks, or toilets. At this point, we decided to get a second opinion from another company. This company came in and snaked it within two house, saving us from another planned cost of over $930 with Gatti! So unfortunate we chose to go with Gatti the first time around!!

John N.

Our kitchen faucet was leaking a few years ago so I called Gatti and ordered a specific faucet. When they arrived I was told, ""Gee. I don't have it on the truck. How about this one?"" Reluctantly I said OK because of the leak, and have regretted it ever since. The handle is very short which makes it impossible to set for warm water - it is either too hot or too cold. Yesterday I got burned. Today the faucet began to groan when moved. Why did I keep it so long? Because the next one could even be worse.

Leland B.

Gatti plumbing was called to fix a plugged drain for a restaurant sink that had a pump out. They were told that the pump had been tested and that the drain was plugged. They replaced the pump anyway and threw away the old perfectly good workiing pump either out of ignorance or desire to inflate the cost. They did do a good job of replacing the overhead drain pipe, but now we are stuck with a new pump we did not need and a servicing problem with a new pump that does not fit the space well, and for which parts are not so available.

Barbara Y.

I love Gatti plumbers. We called at 8:45 on Thanksgiving evening because the kitchen sink and laundry room drains were blocked. They sent a plumber within an hour who was extremely polite and skilled. It was such a relief to be able to turn on the dishwasher and get to bed. Thank you, Gatti Plumbing!