Gator Drain and Plumbing

Renee H.

Gator plumbing replaced the water pipe system under my mom's trailer in Fort Myers. They destroyed her laundry bathroom area leaving unremoveable foam over her toilet, washer dryer and entrance way. The inspector came out 2 times because of holes near the AC. Even worse, they tore a hole in the AC duct under the trailer and did not repair. We found out about this after the AC blower quit working and the AC coils were filled with insulation. Infiltered air from the AC was coming in through the extensive hole in the duct from under the trailer instead of through the filter. Gator plumbing left large holes under the trailer destroying the AC and now rats are infesting the trailer. And we paid Gator over $10,000 to replace the water pipe system. Now we have a rat infestation and a broken AC.

Bonnie K.

Excellent service job well done Jordan installed new water heater. !!! I have used this Company several times and have always been pleased thank you again for a job well done

Ronit B.

Terrible experience. I called for someone to come and check a plumbing issue I have at my property. Gave them my Credit Card in good faith with the understanding they will call me before doing anything ,they never called me to tell me what was my issue. Finally I call them back to find out they completed a job without any authorization and charge my credit card $450.00 When I told Kimberly that was not professional on their side and asked her why they never called me Kimberly just became extremely rude . Very upset and disappointed with the company.

David G.

Jordan did a great a job fixing my issue. He was polite, efficient and professional. I would recommend him and Gator Drain and Plumbing.

Jon H.

Had a great experience with The Gator. Professional Plumbers crack. Great customer service. Jordan was the man, came on time and diagnosed the problem with our 4 toilets within 10 minutes. I appreciate the service.

crystal m.

They came out once for my issue. They fixed a couple of things. Then my same problem happened again. They came out and blamed it on my water softener and by passed that and were supposed to call me with a quote. They never called me. I am having the SAME problem again. So they blame it on one thing and never fixed my issue. Money and time wasted. They are all about trying to charge you for this and that and do not properly find out the real problem.

Julie T.

I never write reviews but this time one is needed. They came out under 2-10 Home Buyers warranty service. When the tech came out, he stated that it was just the two bladders that were the issue. He then stated that he could bypass the one and the total would be $300 (mind you, in 3 weeks my house will be hooked up to city water so I don't want to sink money into a whole new system). By the time the dispatch center for Gator calls us back, or I should say, we call them since nobody had even called us yet (mind you there had been no water in my house for 2 days), the price jumped to $1450. Apparently from my house to the office, now both bladders and the well pump needed replaced. Another hour passes and nothing. Apparently they had not called it into the warranty company. So another call to Gator, at which time they informed us he had a stack to send to the warranty company but he would """"put ours to the top"""" and get it right over and we may have more luck getting it moving if we call the warranty company directly, which was done. In the meantime, I called the original people who fixed an issue I had with the system a few years prior. They came out a couple hours later, looked at it, and had the water back on in 2 min after looking at it. Turns out it was a tripped GFI, ants in the bottom switch unit and 1 bad bladder that leads from the holding tank. Total cost to fix, with labor $325. Turns out, my well pump is just fine. Basically they were trying to sell me things I didn't even need, even after we told them I'm being hooked up to city water in 3 weeks. What a joke. Watch out for this company. Make sure to get a second opinion on anything they tell you.

Chris C.

Gator investigated a fairly large plumbing problem for me. They NEVER provided an estimate for the work. While he was there, I asked him to replace the flush valve and flapper on the toilet. He said, """"I don't have a flapper"""". He replaced the flush valve but it leaks much worse than before. Avoid.

Maggie S.

It took 2 visits, a leaky shower head, paid $400.00 for 2 cartridges to be replaced, the original leaky shower head is still leaking, called back, I was told it will be $500.00 to replace faucet and stop leak. Stay away from these guys, I'm calling BBB next.

Dave C.

The attention and follow up we received, along with the skill of the installers was better than expected. We ran out of hot water on Fri afternoon and they were at my home on Monday a.m. to address the problem. I would not call another plumber in the future. You can stop your search now.