Gateway Plumbing & Heating

Wine O.

These guys know steam heat. They came highly recommended from a guy named Dan Holohan who writes books on the subject and after the first consultation, you'll understand why.
Ask for John. He's one of the two partners and knows his stuff like no one else I've spoken to before.

Wilbur Z.

When my niece called me in a panic to recommend a good plumbing & heating contractor to do work in her Brownstone in Brooklyn, I said look no further than Gateway Plumbing & Heating. They showed up as scheduled, told her what needed to be done, showed up as scheduled to do the work and really impressed her with their professionalism.
They installed my steam boiler a few years back and didn't just install a boiler they performed a work of art. Drop header steam piping is a lost art. Not so with Gateway. They re-piped the boiler and wow, no more banging pipes. My fuel bills have gone down too. When I showed up at lunch time to see how it was going I was amazed by how neat they work. They tarped the floor in my basement! They skimmed the oils and dirt out of the boiler before leaving and then showed up a week later to re skim it again and just an overall check up, all included in the job.
Look no further when hiring a plumbing & heating contractor. Call Gateway. From top to bottom, you'll get the best, professional job done with no hidden B.S. after the fact.

Gina R.

Sometimes I am forced to have these guys because I am a tenant and do not get to decide whom to hire. The past three times they did an o.k. job, but 2/3 times tried to overcharge. No surprise charges, please! The last one who came (yes, we have a lot of plumbing troubles), when I called him on some imaginary charge, I could actually see that he was trying to make something up to account for the extra charge. When I called to complain, it became clear: the overcharging is not a bug, it's a feature.

George M.

I have never written a Yelp review. I had Dave come out to my Brooklyn home to give me an estimate on installing a new heating and AC system. No small job. He promised to get back to me with an estimate. That was March 11. A week later I sent a follow up email requesting to know when I would hear from him. No reply. Two weeks later I called the office and was told by the woman who answered that I would get the estimate within the week. No estimate. Two weeks later I called again and was again promised an estimate within the week. No estimate. A week after that I followed up with an email to Dave. No response. It is now April 22, six weeks later, and I just got a voicemail informing me that they were going to pass on the job. It took them SIX WEEKS to tell me they weren't interested. Just giving you the facts.

Mary Jean B.

We just called them to get an estimate for a small job -- installing a new garbage disposal (we've already bought the disposal) and faucet (ditto). Their quote? $600, plus some $19 ridiculousness. Got to be kidding me. Another plumbing company quoted us $175, which still seems a little high but at least in the ballpark. Not sure what universe these guys are living in.

M C.

I had a good experience with Gateway. The guys came out quickly and did a nice job with the plumbing installation I needed. Clean, quick, professional. What more can you ask for?

Miriam B.

Our toilet was leaking to a point where we didn't know what it was that was leaking... Through friends, and some research online, we found Gateway Plumbing.
They responded very quickly and had a foreman (John?) on-site within an hour who took a look, made an assessment of the problem and sent a repairman within a few hours.
It was a very positive experience since they responded so fast, were very nice and everything was easy. And they fixed the problem!
I'd recommend them!

Bob H.

Fast, totally reasonable. And no BS on the pricing either. I haven't used them for major work, just some emergency stuff (I've had a corroded pipe or three), and they're nice guys who make quick work out of it with no nonsense. Not only that, I know it shouldn't be such a huge deal, but they totally clean up and there's no sign of the mess that was there just hours before.

Stacy L.

John and his guys have come to the rescue more times than I can count.

Somehow, plumbing problems always crop up at the worst times (right before the weekend, right before vacation, during vacation).

I have used them for regular service as well as emergency service and these guys are smart, thoughtful and a real pleasure to work with, even during stressful situations. (And they are very forgiving of situational freakouts, to boot!)

I can't recommend them enough!

Sani W.

They have a 24hour hotline, but no 24hour service and non of the agents bothered to explain that while i was waiting throughout the night for a plumber to call me back. But something magical happened when i posted this not-so-positive review over here, the owner of the business called me right away!! How awesome is that?! So if u ever need immediate attention just post here. Freedom of speech ftw!!