Garys Pipelining & Drain Services

Evan C.

Really enjoyed working with Gary's. I called them this morning after I noticed my drain pipes for my gutter were backing up. I feared for the worst, luckily they had availability and told me they'd be around later in the afternoon. I was initially told after 2pm, but when a job ran long, I was kept up to date with good communication until the tech arrived later that afternoon.

When Raymond & Jason arrived they were professional and easy to talk to. Gave me a good sense of what I was dealing with and fixed the issue in less than 1 hour. I'm happy with the service and rest easy knowing there's folks like Raymond & Jason out there with Gary's that I can lean on when I need help with exterior plumbing.

suzy s.

Gary's was recommended to me by a highly-regarded plumbing company, to diagnose and fix a drainage issue that was causing a leak in my basement. EJ showed up quickly on a Friday and scoped the drain pipes to determine what was going on and give me an estimate, and by Monday morning, Oscar and his partner were on site to fix the issue. They had to move some flagstones and a fairly large amount of dirt to get to the underground pipes, but they worked quickly and efficiently and kept everything as neat as possible. When they finished the project early the next day, they replaced the flagstones so they actually looked better than they had originally, and even replanted a few small plants that had been disturbed. EJ, Oscar, and friend were all great - on-time, hard-working, and personable. I will say the job wasn't cheap, but sometimes, you really do get what you pay for.

Geff H.

Gary's Pipelining & Drain came to my house to clear a clogged rainwater pipe that ran under my driveway. My whole driveway was flooded and they accessed the pipe through a nearby catch basin. They cleared the clog by hydrojetting it. Lots of tree roots and other debris were removed. The whole process took about 2 hours and they charged me $1,200. They were friendly, upfront about pricing, and communicative about arrival time and how long it would take.

I'm not satisfied with how expensive that service was. I am satisfied with the quality of work. After they cleared the clog they even ran the camera down the drain again just to show me that the pipe was now clear of debris. This service was slightly cheaper than hiring a lawyer for legal service. But, the hydrojetting service was effective and the technicians were courteous. If I wasn't in a time crunch, I would have shopped this around more to find a cheaper option.

Paula Wong ..

I couldn't be more pleased with Gary's Pipelining. They were very professional, thorough and efficient in assessing our clogged drain. They discovered a corroded pipe with two holes that had to be removed and replaced. The concrete floor had to be jackhammered so it was quite an undertaking. Oscar and Enrique did a great job, they finished in one day. EJ assessed our problem thoroughly and was helpful in explaining the situation and solution to us. Their price was considerably less than another estimate that we received. So fortunate to have found Gary's.

Karen M.

Called to scope my exterior drain pipes, and clear them. Bear and Ray came out to take a look. We discussed scoping price, and total clearing price. I thought the overall price was reasonable, but the initial minimum price seemed high.
They only had to spend 15 min before determining there was no pipeline structure below 2ft.
Bear showed outstanding customer service to work with me on pricing, and both Bear and Ray were extremely nice and professional.

Simon K.

I would give EJ and the contractors 5 stars, but the hydrojetting tech leave me with a bad experience. I was referred by Ally Plumbing almost 2 years ago, which my friend, Gino, is the owner. Back then, my storm drain was clogged and Gary's Pipeline was able to clean it out. They were great and able to save me money. Few days ago, I pressure washed my driveway and it clogged that drain again. This time, the jetting tech cable lined it and it didn't work, and he said it needed to be hydrojetted. After hydrojetting, the drain was still clogged but the tech said he still need to charge me the full amount of $1500. He also said he's not going to charge me 3% for using credit card, but if just cable lining, he's gonna charge me 3%. I told him that I will pay the amount, but if there's anyway he can help me out with the bill. He said there's nothing he can do. I paid at the spot but deeply dissatisfied of being spent $1500 for nothing, drain was still clogged. If it rain, my driveway is still gonna get flooded. He suggested having EJ to come and give me a quote to install a new storm drain and scheduled for the next day. Next day, EJ came and I told him about the situation yesterday with the jetting tech, he told me that he will make things right. I got partial credit back from the hydrojetting on the new pipelining quote, which is reasonable. The contractors also did a great job on putting the storm drain and pipes together. I wish I can give 5 stars, but I asked myself if I'll hire them again, to be fair, I would, but I'll prefer to work with EJ.

Scott S.

The service I had exceeded my expectations.
Even though my plumbing problem resolved itself by the time they arrived - they suggested that we scope the pipes and make sure nothing would causing an issue in the near future. I appreciated this much more than them just leaving and not checking anything.
The two guys that came out to do the work were diligent, listened to my concerns, and showed me the sewer scope footage. They even cleaned my bath tub and improved the mounting on my toilet when re-installing it after the scope.
Overall a good experience and I would call them again for future work.
The only reason I didn't give 5 stars was a delay in the scheduled date the work was to be performed, and some missed communication when they didn't show one day.

Justin R.

These guys were great. Project was done within the quoted timeframe and they things exactly as they were before. Eli was great to work with. Excellent communication.

Ewan H.

Super fast same day service. The guys were polite and efficient and clear communicators letting me know about how much it would cost as soon as possible so no sticker shock. Highly recommend (except on the days when I need them and in that case please use someone else so I can have the best).

Kristin M.

We had a non urgent sewage block and were contacted early the next morning after emailing the previous night. There were able to see us the same day, kept in touch about ETA. Anthony and his partner wore shoe covers when they came in, quickly diagnosed the problem and communicated really clearly with me about what the problem was. I'd happily use Gary's Pipelining again.