Gary's Guaranteed Rooter

★★★★★ 4.7 / 5 (226)
Emergency Call


: 405 El Camino Real Ste 110, Menlo Park, CA 94025
: (650) 538-6871
:

Company Overview

Gary’s Guaranteed Rooter specializes in delivering top-notch plumbing and drain cleaning services in Menlo Park, Palo Alto, Atherton, Portola Valley, Redwood City, Mountain View, and Los Altos. Our primary services include drain cleaning and repair, such as sewer cleaning, Rooter snake services, kitchen drain clogs, shower and tub drain cleaning, sewer repairs and replacements, trenchless sewer replacements, and camera inspections. Additionally, we offer plumbing services for water heaters of all sizes, water line repairs and replacements, and smaller tasks like faucet installations and repairs, toilet installations and repairs, garbage disposal installations, valve replacements, and water filtration system installations. Our plumbers are recognized as some of the top professionals in the community, and our Yelp reviews reflect the high level of service we provide. If you face plumbing challenges, rely on Gary’s Guaranteed Rooter for effective solutions. Gary focuses on quality assurance, making certain that each plumbing service ends with happy customers and a job done right! Founded in 2007, Gary Kassimov began his plumbing journey with one of the largest and most respected plumbing companies in the country. Gary earned a reputation for being one of the friendliest and most professional plumbers in the field. Customers consistently provided positive feedback, which bolstered Gary's confidence to establish his own company with a mission to deliver exceptional customer service to homeowners.

In October 2007, Gary officially registered his business, naming it ""Gary's Guaranteed Rooter."" He believes in providing his clients with a premium guarantee upon job completion, which is why ""guarantee"" is part of the company name.

With Gary at your side, your plumbing is secure. When you engage with Gary's Guaranteed Rooter, you can expect that all promises made by Gary will be fulfilled, and this commitment will continue as long as he operates. Gary's plumbing career commenced at 19 when he joined the famous Roto Rooter. At 23, Gary successfully passed his state exam, earned his C-36 California plumbing license, and founded Gary’s Guaranteed Rooter on October 17, 2007. Gary emphasizes the importance of educating his clients, ensuring that everyone is on the same page from the beginning to the end of every project. Throughout the years, Gary has developed a stellar reputation for himself and his team. Customers are aware that they can always turn to Gary for any inquiries or issues, and he will consistently support them.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair
  • Water purification system cleaning and maintenance
  • Water purification system installation
  • Water purification system repair
  • Salt delivery

Business Location & Hours



Mon:8:00 AM - 4:00 PM
Tue:8:00 AM - 4:00 PM
Wed:8:00 AM - 4:00 PM
Thu:8:00 AM - 4:00 PM
Fri:8:00 AM - 4:00 PM
Sat:8:00 AM - 4:00 PM
Sun:Closed

Recommended Customer Reviews

Garrett B.
★☆☆☆☆

Got ripped off, $450 for a snake job? Wont be calling these guys again. Make sure you get a second quote. I should have. These guys see a zip code and the price gets jacked up. Be aware...

Justin P.
★★★★★

I found Gary's Plumbing via Yelp Reviews...the right choice. We needed to replace our water heater ASAP. A large company came out and gave us this ridiculous estimate. They also tried to tell us our PSI from the city was too high. Along with the ridiculous water heater estimate, the ""scare tactic"" estimate to ""protect our home"" was shocking.

Gary came out the next morning and worked on our water heater for more than 4 hours. The work was impecable and the cost was $1,100 less than the large company. He was very nice, honest, and went out of his way to ensure we knew what we were getting and what we were paying for.

He also tested our water o confirm that the large company was actually lying about our PSI. He could have confirmed a high PSI and sold me the same fix for less. He also fixed the handle on our bathroom toilet for no cost.

Call Gary!!

Juri K.
★★★★★

""The buck stops here!"" I had a bad kitchen back up that two other plumbers we hired had given up. Gary's Rooter had the right solution and a great service. I was so impressed! Ed saved my day!!!

Nicole B.
★★★★★

Brilliant. BEST plumber ever: Garys guy Ed H. Sweet, efficient, well-mannered. He did the tough stuff for a reasonable price and then showed me what parts to buy and where to buy them for the minor projects so I didin't have to pay his labor. Get this, he also killed a ginormous spider my daughter had just found in another room. Way cool.

Sophie A.
★★★★★

These are not only skilled plumbers, but kind, patient, honest, and sympathetic people. When Ed came out to repair an old sewage line, he understood how worried I was about the cost and the scope of work that had to be done. He and his team not only purchased all the materials but finished a two day job in one day, and then actually reduced the cost without me even asking them to do so! Who does that nowadays?? I cannot emphasize enough how reassuring and dependable these people are. A huge thanks to Ed and his team!

Jennifer L.
★★★★★

Dependable, quick, and honest.

Kitchen sink was backed up. Water was all over the floor. I did a quick search for plumbers in the area. I didn't have time to do much research, and called the first number that popped up. I reached a message on their company phone, and was told that if it's an emergency, I can call Ed's cell. When I called Ed's cell, he was with another client, but promised to give me a call back soon. When I got a call back, I explained the situation, and he arrived in half an hour.

After he was done, he explained how we can uncap the clean-out so that the water won't flood our floors in the future.

In summary, I thoroughly enjoyed the quick response and work. Hope we don't have to call them back, but if we do, I know I can depend on Ed to do the job!

Emma G.
★★★★★

Gary was terrific: responsive, friendly, and reasonable. And George was great too. Both saved us, quickly replacing our water heater. A particularly challenging location in a small basement. Fantastic job, I'm happy to recommend them.

Mehmet G.
★★★★★

Called them today with an issue regarding a leaky pipe in the back-yard (Sunday, 2:00 pm!). Gary answered the phone and gave me a window when the plumber would be at my place (between 3:00 and 4:00 pm). George called me at 2:45 pm with an arrival estimate (3.20 pm). He arrived spot on.
Have you ever heard of that happening?

He then went on to diagnose the problem. We quickly discovered that the issue had to do with the sprinklers and not the plumbing. By the time we arrived at this conclusion, he had already worked for 45 minutes and was covered in mud.

We decided that I need to talk to the landscapers. When I asked what I owe him, he said ""nothing, this is a free estimate"".

Now that is what I call customer service.

They did not earn money from me this time - but they sure have a new and loyal customer !

Excellent job guys!

Corey C.
★★★★★

I'm glad I called these guys, not only did they help fix my immediate problem but was able to let me know what I needed done and also in the process let me know of other problem areas I have. Told me the things I could take care of myself and was able to give me a rough estimate. There guys are courteous and informative, I definitely would recommend them and they have my business from now on.

Ying L.
★★★★★

Ed saved us twice!! He came 2 months ago and cleared tree root from our drainage system. We tried another plumber/rooter company and wasted our money. Ed helped us diagnosed the problem and found the most cost efficient way to fix it. He did an excellent job! Today we need emergency fix for our leaking toilet. He offered to come 4 hours before scheduled time. (Yeah!) We had a cracked flange. Our home warranty assigned plumber suggested the only way to fix it would be tear our floor and everything to replace it which will cost us thousands of dollars out of pocket. Ed sincerely helped us and found a fix for a fraction of the estimated money. Ed is honest, hardworking, polite and super friendly. I totally rely on him for all my plumbing/rooter problems. I am not going to waste my money on any other plumbing company.

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