Gallow & Smith Plumbing & Heating

Heather B.

I have used Gallow and Smith Plumming for years with our rentals. They have replaced hot water heaters to re piping entire homes. They are prompt and knowledgeable. I have never been disappointed!

Alex R.

Thank you so much for the help fixing a faucet and running toilet for me. You were on budget with quick reaction time. You are awesome!!

Lacy M.

Yikes... we had our water heater installed by this company and because of faulty wiring on the installation, it blew a fuse. It almost destroyed the entire unit and since it happened on a weekend we had to call a 'licensed' electrician to do an emergency fix for $500. In addition, the pipes were not installed correctly which would have led to contaminated water in my home had an actual professional not notified me. The owner came out to fix the pipes, admitted fault, but is still charging me the full bill. I called to resolve it since we had all come to the agreement this was not our fault, and the owner refuses to call me back. I will be filing a complaint with the attorney general, if other families have contaminated water in their homes and are at risk of fire or damaged units because of untrained installers, others have a right to know about it. Please do what is right and call your customers back to resolve complaints instead of refusing to do so.

Tammy N.

We called Gallow & Smith to schedule a bid to re-pipe our entire house in order to replace the old galvanized piped from the 60's and we wanted this done all the way from the meter throughout the whole house. It was after hours so we left a message. They called us back the next business afternoon, took down some information and said that someone would be calling us to schedule an appointment for an estimate. That call NEVER happened. Needless to say they did not get our business and I will not call them again for services.

Michael T.

Marvin and Bob re-piped our entire house, replacing all the old original galvanized with PEX, and we are very pleased at both the professional result and the cost. They also dug up a basement drain in order to move it, so that it would not be under a planned closet. After digging it up, they discovered that an original cast iron Y connection had rotted through. The replaced the Y, and routed the drain away from the closet area.

We are novices at having this kind of heavy work done, and Marvin patiently helped us figure things out, and patiently worked with us when we changed our minds about a couple of items. We will have a larger project of cutting up practically an entire section of the pad in the location of a planned basement bathroom and shower, which will require relocated the existing toilet flange, shower drain, and vanity plumbing, as well as replacing galvanized vent risers and cast iron sewer connections. I will happily trust them with this heavy work.

Janet F.

We needed our water heater replaced. Because I wanted the brand Home Depot sells, we went there and wanted an estimate for installation - left our information and never got a call. So we tried Lowe's. Lowe's charged us $48 to have someone come out so we could get an estimate. Two days later when we had not heard from Lowe's with the estimate, we called Gallow & Smith. The plumber came out the next day and installed the water heater. A day or two later Lowe's finally called. Gallow & Smith charged a fraction of the Lowe's quote! When we had a leak in the laundry room, we again called Gallow & Smith and got prompt, efficient service at a great price.